All reviews

Rating Breakdown

  • 5
    90% (200 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (10 ratings)

Reviews with Text

  • 100% (219)
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5 / 5 Share

June 9, 2022

Great app with good technical support! Support was very quick to help sync my catalog. Special thanks to Ankit!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

The application turned out to be the best of its kind. Support works great. Help with any questions.

Store

MIRIS

Using app

3 months

Total reviews

3

Average rating

5.0

3 / 5 Share

April 9, 2022

Overall, everyone on the team has been super nice so that's for the 3 stars. In terms of the program itself, it's not as seamless as marketed so it's a 1.5 stars; at least not for companies with a few thousand products and multiple variations. We had over 3100 products and it is still being uploaded. We are told it may take up to 50 days to upload all the products, I thought it would take 1 day to 2 days to upload all this to Shopify from Etsy but it's still an ongoing project. Best part is not all the images are pushed over for the uploads and sometimes their server doesn't connect leading to zero uploads some days. I wish I knew this would be the experience. I would have never paid for this nonrefundable service that isn't living to what's marketed. Long story short, if you have several thousand products with multiple variations, this app is not for you unless you are okay with missing images, and personally uploading these files over the next few months.

Using app

25 days

Total reviews

1

Average rating

3.0

5 / 5 Share

April 5, 2022

excellent app and customer service. i would highly recommend. Easy to use and fast upload/import. Thank you!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

Very helpful assistance. This app helped me to import my CSV where the data was not placed correctly and helped me to import it.

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 22, 2022

Great service with great support people. The support team helped me with getting my products from eBay to Shopify very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

App is fantastic, does exactly what we need it to do for FBA. And very impressed with the customer support! It's instant no waiting around for emal replies! Support via online chat has been superb in helping us get set up and resolving queries. Highly recommend!

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2022

Excellent App with outstanding customer support! Very easy to use once initial profiling is setup. Would recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Used the app to import our ebay listings. It has worked great and the customer services helped us along the way.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

We recently found the CEDCommerce team after having major issues with the official eBay app on Shopify. We decided to test out the Multichanel Importer and eBay marketplace integration after seeing their reviews, which are both offered by CED. I have never been this impressed by a service before. Nothing seems like an issue to them and they have delivered on every promise quicker than expected. It's likely that if we need new apps in the future, we would search to see if CED could assist before looking elsewhere. Top service!

Using app

3 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I'm a developer based in the Uk and have too many bad experiences with App Developers from overseas, in my experience as soon as you pay for the product they have no interest in helping or worse, go missing which leaves you with a product not fit for purpose and a lot of wasted money. The team at CED-Importer surpassed my expectations on every level. Not only did they answer every query I had on the live chat system within 2 minutes they went the extra mile to make sure the eBay data feed was customised to my Shopify store and without charging anything on top of the App subscription. ​ Without any hesitation I would recommend using these guys, customer service is exceptional, the knowledgebase faultless and just as importantly the product does exactly what it says. The best support I've ever come across in my 12 years of web development.

Using app

17 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 23, 2022

There were some glitches initially on importing the descriptions from my Amazon listings, and after a few rounds of discussion with support, my case was escalated to senior management for resolution. Senior management personally worked with me to resolve the issues and get my >1,500 listing imported into my Shopify store with all items as expected. This and the other CED Commerce apps are well designed, and although still evolving, the support and developers are very quick to help and resolve any issues. I'm very impressed with them and have also been using their Amazon and Ebay apps to connect to my Shopify listings.

Using app

23 days

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 12, 2022

Great experience, great support service. Super fast response and 24/7 support. APP works fine so far, features are what we are expecting

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Honestly - mega great an responsive support! They make customs problems disappear! Great Team - great app

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Time saver - good customer service - quick response - uploads direct from ebay feed to shopify store

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Excellent app. This has made by life really easy. Can be glitchy at times but the customer support team is excellent and rectifies the glitch asap.

Using app

7 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Dec. 29, 2021

Been trying to contact customer support for 4 days now. Both Shopify and myself have been sending emails asking for a refund and no one from this app has replied. Very unhappy, will never use them.

Using app

31 minutes

Total reviews

11

Average rating

4.3

5 / 5 Share

March 4, 2022

Great app, with great customer service to help through the initial experience. Quick response from rep. Deepti was very helpful and answered all my questions promptly. Helped my concerns thoroughly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

Very usfull tool. Transfered Etsy listing in no time . Easy to use. Outstanding live support. Thank you

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Does exactly what it's supposed to - imported around 900 products from Ebay quite quickly. Support was very helpful too. Cheers

Using app

5 days

Total reviews

2

Average rating

5.0