All reviews

Rating Breakdown

  • 5
    93% (543 ratings)
  • 4
    4% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (21 ratings)
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5 / 5 Share

Feb. 10, 2022

We recently found the CEDCommerce team after having major issues with the official eBay app on Shopify. We decided to test out the Multichanel Importer and eBay marketplace integration after seeing their reviews, which are both offered by CED. I have never been this impressed by a service before. Nothing seems like an issue to them and they have delivered on every promise quicker than expected. It's likely that if we need new apps in the future, we would search to see if CED could assist before looking elsewhere. Top service!

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Very happy with the service provided, had few installation issues and bugs due to the use of different platforms (ebay, AMZ & Shopify) and the delivery in several countries, but all has been dealt with quickly and the fact that the communication is via WhatsApp and not email speeds up the process greatly. Well done & Thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I'm a developer based in the Uk and have too many bad experiences with App Developers from overseas, in my experience as soon as you pay for the product they have no interest in helping or worse, go missing which leaves you with a product not fit for purpose and a lot of wasted money. The team at CED-Importer surpassed my expectations on every level. Not only did they answer every query I had on the live chat system within 2 minutes they went the extra mile to make sure the eBay data feed was customised to my Shopify store and without charging anything on top of the App subscription. ​ Without any hesitation I would recommend using these guys, customer service is exceptional, the knowledgebase faultless and just as importantly the product does exactly what it says. The best support I've ever come across in my 12 years of web development.

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 27, 2022

I used this application, it really works, I recommend it to you. It supports all the stores that work and imports the products, I am satisfied!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

I am extremely pleased with the customer service from the team at Multichannel Importer. The professional help I received from Deepti, the Business Development Analyst that help me, is beyond what I expected on the online support chat. The App itself is excellent and deserves an A+ We had over 1,000 SKUs imported from Amazon into Shopify, with all the data coming through perfectly, with the team's help, and now we will be able to push these SKU's to other marketplace channels at eBay, Walmart and others. Highly recommend this App, the company, and the team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2022

There were some glitches initially on importing the descriptions from my Amazon listings, and after a few rounds of discussion with support, my case was escalated to senior management for resolution. Senior management personally worked with me to resolve the issues and get my >1,500 listing imported into my Shopify store with all items as expected. This and the other CED Commerce apps are well designed, and although still evolving, the support and developers are very quick to help and resolve any issues. I'm very impressed with them and have also been using their Amazon and Ebay apps to connect to my Shopify listings.

Using app

6 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 12, 2022

Great experience, great support service. Super fast response and 24/7 support. APP works fine so far, features are what we are expecting

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Honestly - mega great an responsive support! They make customs problems disappear! Great Team - great app

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Time saver - good customer service - quick response - uploads direct from ebay feed to shopify store

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Excellent app. This has made by life really easy. Can be glitchy at times but the customer support team is excellent and rectifies the glitch asap.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

the app can be a little confusing to use at first but once you have tried it it is very effective. and the customer service is excellent.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Does the job. Good app. Would recommend to others if you are needing importing and syncing of your amazon inventory to Shopify

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

This app is a lifesaver!!! I have been procrastinating all things Shopify for so long because it felt like duplicating work. With this app though, I was able to import MY ENTIRE ETSY SHOP in a couple of minutes with no problem. I had a couple of silly questions that I asked in the chat and received answers immediately. Works great! Super happy.

Using app

About 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 29, 2021

Been trying to contact customer support for 4 days now. Both Shopify and myself have been sending emails asking for a refund and no one from this app has replied. Very unhappy, will never use them.

Using app

31 minutes

Total reviews

11

Average rating

4.3

5 / 5 Share

March 4, 2022

Great app, with great customer service to help through the initial experience. Quick response from rep. Deepti was very helpful and answered all my questions promptly. Helped my concerns thoroughly.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Customer assistance was prompt and effective. Thank you for your assistance. Easy to use App best for importing and syn.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

Very usfull tool. Transfered Etsy listing in no time . Easy to use. Outstanding live support. Thank you

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

Does exactly what it's supposed to - imported around 900 products from Ebay quite quickly. Support was very helpful too. Cheers

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Is great App and a amazing customer service, this App will save us a lots of hours of work. Thank you for the team to create this App.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

We sell doormats and bathmats on Amazon and this app has really help a lot in syncing the listings from there to Shopify. Thanks a lot to Swati's team, they do really offer a good service and we had good communication with each other.

Store

Dexi

Using app

3 months

Total reviews

1

Average rating

5.0