All reviews

Rating Breakdown

  • 5
    93% (202 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 98% (209)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2025

Great and super helpful support every time, resolving a few issues very quickly

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

We moved for the tiktok app to CedCommerce because they helped us out throughout the entire process and are always available via chat or video. So far the application has worked perfectly and it is easier to manage our product on TikTok.

Store

SLEEFS

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 2, 2025

I got great support. The team was quick and responsive in helping you out.

Using app

8 days

Total reviews

2

Average rating

5.0

2 / 5 Share

Oct. 27, 2025

While the app itself works fine, I want to warn anyone considering custom work with this company. We’ve spent over $2,000 on custom development that still doesn’t work after months of issues. Their team shows little urgency in resolving the issue and has not offered a refund, even though the work was never completed as promised. The only time we receive quick responses is when a potential sale is involved — once payment is made, communication slows to a crawl. Unfortunately, this experience has been extremely frustrating and costly. I’d highly recommend using the base app only and avoiding any paid customization unless their process changes dramatically.

Using app

4 months

Total reviews

13

Average rating

2.8

5 / 5 Share

Oct. 27, 2025

Great application, helped us synced the products right to our TikTok shop, saved a lot of time & resources!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great customer service experience

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Nice and easy set up - team very friendly too. Thanks!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Excellent customer service. They were able to resolve my application install issues in a timely and professional manner. We highly recommend this company and team! Kudos to CedCommerce! Thank you

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

CedCommerce is so helpful and professional! Makes life in e-commerce so much easier. Thank you!!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

2 / 5 Share

Nov. 4, 2025

CedCommerce was exactly the app my company needed to sync our Shopify catalog to TikTok Shop. With over 3,500 products, we needed a reliable system and strong support team — and on that front, CedCommerce’s Etsy integration has been great. However, our experience with the TikTok team has been disappointing. Communication has been inconsistent, and despite promises of updates, I’ve had to repeatedly follow up for progress reports. The app itself works, but the lack of proactive communication and accountability from the support side has caused unnecessary delays and frustration. It’s a solid product, but the TikTok team’s follow-through and responsiveness need improvement to match the level of service provided by CedCommerce’s other platforms.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

The synchronization is very good. If there is something missing, they try to include it. You can add VAT, discounts you want to synchronize, units, and storage. Its global synchronization with reviews and sales for a single product in different countries with translations. Aditi does a good job and is always attentive.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

This app is great! I use it to sync my TikTok Shop Europe orders directly into Shopify, and it works perfectly once everything is set up. At the beginning, it takes a little time to understand how the interface works, but after that, everything runs smoothly and automatically. What really makes the difference is the support team: super responsive, always available on WhatsApp, and very helpful whenever I had questions. Thanks to them, the setup was much easier and now the app saves me a lot of time every day. Highly recommend if you want a seamless connection between TikTok Shop and Shopify!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Ayushi, helped us with our shop today. All products should be live soon which I just what we needed. Thanks Ayushi

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

App works well. When I had issues, the team kindly set up a meeting for a step-by-step walkthrough to fix the problem. Enjoying the app so far.

Store

Tealbee

Using app

7 months

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for sharing your feedback! We’re delighted to hear that the app is working well for you and that our support team could assist when needed. Your experience means a lot to us, and we’re committed to continuously improving to make things even smoother for our users. If there’s anything more we can do or features you’d like to see, we’d love to hear your thoughts! Best regards, The CedCommerce Team

1 / 5 Share

Oct. 8, 2025

Support is lacking... Been days since we installed to have a solution. I have contact suppor tmany times and nothing changes, they dont take seriously the support at all. i wa sunable to have all my product online on tiktok. each time they tell me i should of done this and that... always customer fault it seems. I delete it.. they wont see me again

Store

OCIBEL

Using app

13 days

Total reviews

7

Average rating

3.6

5 / 5 Share

Sept. 24, 2025

Getting started with CedCommerce for TikTok Shop wasn’t the easiest — especially when it came to syncing products at the beginning. The interface also takes a bit of time to learn. But once everything is set up and you get familiar with how it works, it runs smoothly and does the job well. The real highlight for me has been the support: our account manager is always available on WhatsApp and responds instantly, which makes the whole process much easier.

Using app

6 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Sept. 22, 2025

App is brillant and super easy to use, and the team provides an amazing support to set it up.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

The app is well developed and they made it even easier to for the new users to get synced with tiktok or any social channel not only this. Especially their support is team is fab. We highly recommend this app for any marketplace integration compared to ones developed by the owned social platforms. We appreciate you guys, keep doing the great job.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Very responsive and helpful, thanks!

Store

MycoBev

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Guter Support, schnelle Antwort und lösen alle Probleme immer super. Einziger Kritikpunkt: Die Synchronisation mit Shopify müsste automatisher sein. Wenn man etwas an Produkten ändert oder neu hochlädt, muss man immer manuell neu uploaden.

Using app

4 months

Total reviews

4

Average rating

4.8