Channel Sales Chat Bot CRM for Shopify

Channel Sales Chat Bot CRM

All-in-one customer service with live chat, pop-ups, and AI
Rating
4.8
Feedback
51
Reviews
Chart
#3,917
Shopify

All reviews

5 / 5 Share
Oct. 10, 2022

Very helpful for the business. The live chat bot helps interacting with the customer real-time and it gives the business a boost.

Store Using app Total reviews Average rating
Bathla Home 6 months 14 4.8
Developer Reply

Thank you much for the review! If you'd like to find out more about our platform in detail, please let us know!

5 / 5 Share
Oct. 7, 2022

I was looking for a good live chat and so far I like what I see. It is easy to setup and the customer service is great. I didn't ask for help but they reached out to help me. I had only one issue where the plugin kept opening a new page for the chat on mobile but embedding that page inside my website solved that issue. I am so glad I found this chat app and I highly recommend it. I am looking forward to a great use with this and hopefully, I will continue to like the performance of the app.

Store Using app Total reviews Average rating
Developer Reply

Thank you for the review! I'm glad you've been able to solve the issue. If you need help with anything else in the future, please feel free to reach out to our support team!

5 / 5 Share
Oct. 7, 2022

This app is a great marketing/business tool to use. Once you get to know the app, it is very easy to use and there are many ways to uplift your sales. I recommend Channel.io!

Store Using app Total reviews Average rating
OTG NEW YORK 3 months 1 5.0
Developer Reply

Thank you for your review! If you need any help or suggestions please feel free to contact us any time!

5 / 5 Share
Sept. 19, 2022

I have been using this app for 3 weeks. So far, satisfied and easily being able to support CS by using this app!

Store Using app Total reviews Average rating
Nevermindall USA About 2 months 1 5.0
Developer Reply

Thank you so much! We appreciate the continued support!

5 / 5 Share
Aug. 25, 2022

Channel Talk is an amazing app that helped improve our CS and marketing on many levels. The setup was a breeze - very easy to integrate with Shopify. Great customer support team and easy-to-use interface. Thank you!

Store Using app Total reviews Average rating
꽃마USA 5 months 2 5.0
Developer Reply

Thank you for your support!

5 / 5 Share
Aug. 3, 2022

The customer support is so helpful, nice, and very professional! this app was exactly what we were looking for! Thank you

Store Using app Total reviews Average rating
Blooming KOCO 6 months 7 4.4
Developer Reply

I'm glad you found what you were looking for! :) We're a big fan of Blooming KOCO!!

5 / 5 Share
Aug. 3, 2022

extremely easy to set up! The app is awesome and it works super good. love this app. Recommend!! Recommend!!

Store Using app Total reviews Average rating
Pyunkang Yul US 5 months 1 5.0
Developer Reply

Thank you for your support! We'll continue to support Pyunkang Yul US!

5 / 5 Share
Aug. 3, 2022

First time using this app for my store. The Online help is very supportive thank you. I am looking forward to using the features . 10 stars

Store Using app Total reviews Average rating
heimish US About 1 year 1 5.0
Developer Reply

Thank you for trusting Channel.io. We'll be sure to let the AM team know to provide the best support.

5 / 5 Share
Aug. 3, 2022

It was easy to create a chat bot, provides amazing functions and is very convenient and easy. recommend

Store Using app Total reviews Average rating
TOCOBO US About 2 months 1 5.0
Developer Reply

Thank you for your comment. I hope to see Tocobo US grow together with Channel.io!

5 / 5 Share
Aug. 3, 2022

Tan bueno. La interfaz de la aplicación es muy fácil de usar. Lo recomiendo mucho y lo seguiré usando en el futuro.

Store Using app Total reviews Average rating
Hola StyleKorean 6 days 3 5.0
Developer Reply

Gracias por su apoyo ;)

5 / 5 Share
Aug. 3, 2022

Good ! very easy convenient really satisfied. Very effective, The service team is great. highly recommend this app

Store Using app Total reviews Average rating
Skinfood US 4 months 1 5.0
Developer Reply

Thank you for your review! We'll be sure to continue to support your business!

5 / 5 Share
Aug. 3, 2022

Really good! It works perfectly and the support people are kind and helpful. We use in our website to have a better attendance to our customer, so it make us really satisfied.

Store Using app Total reviews Average rating
Rom&nd US Official 6 months 1 5.0
Developer Reply

I'm happy to hear you're enjoying Channel.io! If you need any further help please feel free to contact our AMs!

5 / 5 Share
Aug. 3, 2022

Channel.io is amazing !!!!!! This app provides amazing functions and is very convenient and easy. Will continue to use.

Store Using app Total reviews Average rating
Jumiso USA About 2 months 3 5.0
Developer Reply

We're glad to see your support for our platform! If you have any questions feel free to reach out.

5 / 5 Share
Aug. 1, 2022

An amazing tool to integrate into your Shopify e-commerce and amazing customer service to interact with you step by step on the setup, I hope the support gonna continue.

Store Using app Total reviews Average rating
FastPong About 1 month 2 5.0
Developer Reply

Thank you for your review! We'll make sure to continue the full support for FastPong!

5 / 5 Share
July 13, 2022

Thanks to the app we have been able to centralize our cs inquiries in one place, making it easier for our team to follow up on them. The channel.io team has been really supportive walking us through all the amazing features the app offers, we are really excited to explore all of them.

Store Using app Total reviews Average rating
BAZZAAL BOX 16 days 4 5.0
Developer Reply

We're really excited to become a part of Bazzaal Box's journey! Our team will do our best to help you grow and find success! If you need anything at all, feel free to reach out to your AM at any time!

5 / 5 Share
July 12, 2022

This app is a must- have companion to my business. Channel.io’s automated chat bot system, I could finally sleep at night. That made things much easier for me as I could get some proper rest. Even if it’s an automated message, the experience is different from getting no response. Customers actually waited for a response from me without complaints. Because of the immediate responses some customers didn’t even know I was living overseas.

Store Using app Total reviews Average rating
CASABELLO 9 months 1 5.0
Developer Reply

Thank you so much! Our team is routing for Casabello's continued growth!

5 / 5 Share
July 7, 2022

Amazing app, we have been using it since early this year and never had any issues. Joesph was assisting us very quickly and very helpful! Having all of our customer relations and marketing on one platform is a life saver.

Store Using app Total reviews Average rating
Konny Baby 3 months 6 5.0
Developer Reply

Thank you for the review! We'll be sure to let Joseph know!

5 / 5 Share
June 8, 2022

Great CRM tool. Segmenting customers is very conveninet. Also, marketing recipes are very helpful with successful examples. Expecting more features integrating with Shopify.

Store Using app Total reviews Average rating
COSRX Official About 2 months 11 5.0
Developer Reply

Thank you! We look forward to seeing your business grow, and would love to keep in touch!

5 / 5 Share
Jan. 12, 2022

This app is pretty amazing! Robyn was brilliant and helped us with rebranding our business, designing our chat button and with creating marketing campaigns. I would recommend this app over Tidio.

Store Using app Total reviews Average rating
Soundporium Music Store About 2 months 12 4.7
Developer Reply

Thank you so much for your review. If you have any issues with using our platform, please feel free to reach out!

5 / 5 Share
July 20, 2021

競合の会社に知られたくないほど優れたチャットツール。 サイトで買い物をするときに、自分にはどの商品があうのだろう?と悩むことがあります。チャンネルトークはお客さまと密にコミュニケーションがとれるので、お客さまが迷っていることを整理してあげたり、逆にこちらが思いつかなかったニーズに気付けたりします。 みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。

Store Using app Total reviews Average rating
TAKIDA PEARL 18 minutes 4 5.0
Developer Reply

滝田さん...!! 「競合の会社に知られたくないほど優れたチャットツール」「みなさんにオススメしたい反面、自分たちだけの秘密にしておきたい、と思ってしまう、すばらしいツールです。」 とても嬉しいお言葉ありがとうございます!😭✨ これからももっとお力になれるよう進化していきますね!!! 引き続きどうぞよろしくお願いいたします!! https://takida.biz/

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