All reviews

Rating Breakdown

  • 5
    82% (37 ratings)
  • 4
    11% (5 ratings)
  • 3
    4% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 64% (29)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2026

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

March 24, 2026

so far so good, I like it much better than all the others I've tried. They are very quick to respond to any help you need, and chat was very easy to setup.

Using app

6 days

Total reviews

28

Average rating

4.2

Developer Reply

Thank you so much for your kind words! 😊 We’re really glad to hear that you’re enjoying the app and finding it easier to use compared to others you’ve tried. It’s also great to know that our support team has been helpful and responsive—that’s something we truly strive for. If there’s anything more we can do to improve your experience or any features you’d love to see, feel free to let us know anytime. We’re always here to help! 🚀 Best Regards, Kim|ChatWill AI Support Team

5 / 5 Share

March 20, 2026

It's a great app. I recommend it to everyone. It's one of the best. You can also add it to your phone and notifications come instantly. The support team was very helpful.

Using app

34 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

March 18, 2026

Using app

11 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to send us 5-stars! We value so much your feedback and we are delighted that you are happy with the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Emma ChatWill Customer Support Team of CWILL

1 / 5 Share

March 18, 2026

Das ist lediglich eine 1:1 Kopie der Shopify Inbox App unter eigenem Namen

Using app

7 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen – wir wissen Ihre Ehrlichkeit sehr zu schätzen. Wir verstehen Ihre Bedenken und möchten klarstellen, dass unsere App zwar einige Ähnlichkeiten mit anderen Tools aufweisen mag, jedoch eigenständig entwickelt wurde und über eigene Funktionen, Erweiterungen sowie fortlaufende Verbesserungen verfügt, die speziell auf die Bedürfnisse unserer Nutzer zugeschnitten sind. Unser Ziel ist es, durch einzigartige Funktionen, Leistungsoptimierungen und einen reaktionsschnellen Kundensupport kontinuierlich einen Mehrwert zu schaffen. Feedback wie das Ihre ist uns wichtig, da es uns hilft, unsere Entwicklungsprioritäten festzulegen und das Gesamterlebnis zu verbessern. Falls Sie dazu bereit sind, würden wir gerne mehr darüber erfahren, was Sie erwartet haben oder welche konkreten Funktionen Ihrer Meinung nach verbessert werden könnten. Ihre Erkenntnisse wären für unser Team unglaublich hilfreich. Nochmals vielen Dank für Ihr Feedback, und wir hoffen, Ihnen in Zukunft ein besseres Erlebnis bieten zu können. Mit freundlichen Grüßen, Kim | Chatwill AI Support Team von CWILL

5 / 5 Share

March 5, 2026

I am really impressed with ChatWILL:AI. They position you to fully control both the look, and ongoing communication of the chat feature. I am able to bring very specific answers to our customers, and provide both policy, and product answers instantly. Likewise, I can add our own Q&A's to help customers.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re really happy to hear that everything has been going well for you so far. If you ever need any assistance or have suggestions on how we can make your experience even better, we’re always here to help. Thanks again for your support! 😊 Best Regards, Sophie|ChatWILL AI Support Team

5 / 5 Share

March 1, 2026

this is a kind of helping hand for new businesses.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share us 5-stars. We really appreciate your feedback and the support of the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Kindly feel free to send us a message anytime as you need support. We are always available to help out. Thank you again. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

Feb. 26, 2026

不错的,简单好用

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

非常感谢您的反馈!😊 很高兴得知您觉得这款应用简洁易用——这正是我们追求的目标!若您有任何改进建议或需要协助之处,请随时联系我们。 衷心感谢您的支持!🌟 此致 敬礼 金 | Chatwill AI 支持团队

5 / 5 Share

Feb. 26, 2026

It's very good up to now!

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🌟 We’re really happy to hear that everything has been going well for you so far. If you ever need any assistance or have suggestions on how we can make your experience even better, we’re always here to help. Thanks again for your support! 😊 Best Regards, Kim|Chatwill AI Support Team

5 / 5 Share

Feb. 24, 2026

Using app

7 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share us 5-stars. We really appreciate your feedback and the support of the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Kindly feel free to send us a message anytime as you need support. We are always available to help out. Thank you again. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

Feb. 12, 2026

Using app

6 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim ChatWill Customer Support Team of CWILL

5 / 5 Share

Feb. 12, 2026

非常好用!!!

Using app

6 minutes

Total reviews

5

Average rating

5.0

Developer Reply

非常感谢您提供的宝贵反馈!!!🤩 得知您觉得它极其有用,我们感到无比欣喜。您的支持对我们意义重大,我们将持续努力为您打造更卓越的体验。🚀 此致 敬礼 金 | Chatwill AI支持团队

5 / 5 Share

Feb. 10, 2026

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us 5-stars! We are delighted that you're happy with the app. We really appreciate your feedback, as we always try to improve users overall experience. Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance. Thank you again! Kim ChatWill Customer Support Team of CWILL

5 / 5 Share

Feb. 4, 2026

The customer service is particularly patient and professional

Using app

About 5 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support of CWILL

5 / 5 Share

Feb. 3, 2026

Very helpful app

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support of CWILL

5 / 5 Share

Feb. 3, 2026

App is working great and the support is really helpful!

Using app

6 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support of CWILL

3 / 5 Share

Feb. 2, 2026

let us be able to edit the greeting message

Using app

29 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Hi there, Thank you for your feedback! We understand that you’d like to edit the greeting message. We’re happy to let you know that this option is already available in our app. You can update the welcome message by going to Chat Widget → Language, then clicking the Edit option. From there, you’ll be able to modify it. Once you’re done, simply click the Save button at the top to apply the changes. If you need any assistance while updating this, feel free to reach out—we’re always happy to help 😊 Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

Feb. 1, 2026

I had just installed the app and was unsure how to get started. Nona was extremely helpful—she guided me step by step through the setup process and patiently explained the purpose of each section. Thank you, Nona, for your excellent support and professionalism.

Using app

About 24 hours

Total reviews

31

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Sophie ChatWILL Customer Support of CWILL

5 / 5 Share

Jan. 31, 2026

good app

Using app

About 2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share us 5-stars. We really appreciate your feedback and the support of the app. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Kindly feel free to send us a message anytime as you need support. We are always available to help out. Thank you again. Sophie ChatWILL Customer Support Team of CWILL

5 / 5 Share

Jan. 29, 2026

Great support!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review. We really appreciate your feedback and we are delighted that you are happy with the customer support. We’ve built Chatwill with care and intention, so knowing it’s bringing value to you really encourages our whole team. 💛 Thank you again and we promise to work hard to make Chatwill better every day. Emma Chatwill Customer Support of CWILL