ChargePay: Win Chargebacks AI
Win 90%+ of disputes automatically. AI-powered evidence.
Rating
5.0
feedback
18
chart
#3,416
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
6%
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Less than a day
11%
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Less than a month
50%
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Less than a year
28%
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More than a year
0%
Reviews Summary
The reviews for Chargeback AI are overwhelmingly positive, with users praising its effectiveness in preventing chargebacks, the high level of automation and integration with Shopify, and the exceptional customer support provided by the team. Users appreciate the personal involvement of the CEO and the tailored solutions offered. The app is commended for its early dispute detection, AI-driven dispute management, cost-efficiency compared to competitors, and reduction in operational effort. However, there is one negative review highlighting issues with control over disputes, unhelpful support, and lack of transparency in actions taken. The reviewer suggests improvements in allowing merchants to choose disputes to automate, providing faster and more helpful support, and being transparent about actions taken.
Highlights
Review RSS Feed
All reviews
March 18, 2026
Aplicativo acho o melhor do mercado, super indico, ajuda prevenir muitos problemas.
Feb. 12, 2026
We recently implemented Chargepay to help with our chargebacks and we couldn't be happier. Their success rate has been great! Would highly recommend for anyone who needs help saving time filing chargeback responses.
Feb. 10, 2026
After 3 weeks of research, multiple phone calls of auditing all of the "chargeback services / RDR services, etc" - we are so glad we realized that Chargeback AI is the best option (and most state of the art) option for Shopify stores. The highest level of automation, the highest level of Shopify integration, speedy onboarding, and an extremely high level of attention to detail and customer care. We will be a long time customer and refer all of our network to be onboarded. Amazing solution. Saved our operation !
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