ChargePay: Dispute Chargebacks
Chargeback Management for E-commerce Stores | ChargePay.AI
Rating
4.8
feedback
9
chart
#4,480
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
0%
-
Less than a month
44%
-
Less than a year
33%
-
More than a year
0%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the excellent support provided by the app's team and its effectiveness in handling chargeback disputes. Users appreciate the time-saving automation features that streamline the process and the value pricing offered by the app. The seamless integration into workflows and the reliability of the technology are also praised. However, there is one negative review that points out issues with control over disputes, unhelpful support, and lack of transparency in actions taken by the app. The reviewer suggests improvements such as allowing merchants to choose disputes to automate, providing faster and more helpful support, and being transparent about the actions taken.
Highlights
Review RSS Feed
All reviews
Nov. 22, 2025
Best combination and usage of AI to provide most accurate information to fight CB by generating everything on automode - it is insane, saving so much time!
Nov. 3, 2025
Great support and the app saved us a ton of time dealing with disputes. Before we were replying one by one, now it does most of it automatic and the value price is amazing, we don’t have every time per chargeback and ended up paying a lot for this service on other apps, flat fee for unlimited service, the support is amazing.
Store
Modalina
Using app
8 days
Oct. 19, 2025
Excellent app, and support is excellent! highly recommended for anyone having issues with lost revenue on chargeback . they will hold your hand until you get it thru .. 5 stars .
Oct. 14, 2025
We’ve had an excellent experience with this app. From a technology standpoint, it’s reliable, intuitive, and integrates seamlessly into our workflow. What really sets it apart is the team behind it. They are consistently responsive, collaborative, and proactive in helping us optimize how we use the platform. It’s rare to find a partner that combines technical strength with this level of service. Highly recommended.
Sept. 25, 2025
Hello, I am the CEO of J. Peterman. We use this service and it is excellent, from the actual technology's functionality to their teams' responsive service level to our teams' questions, etc. Rare combination. Highly recommend.
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