Chargeback AI ‑ ChargePay
Chargeback Management for E-commerce Stores | ChargePay.AI
Rating
4.8
feedback
8
chart
#4,440
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
50%
-
Less than a year
38%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its use of AI to provide accurate information and automate processes, saving them time and helping them combat chargebacks effectively. Users appreciate the excellent support provided by the team behind the app, highlighting their responsiveness and collaborative approach. The app is commended for its reliability, intuitive interface, and seamless integration into workflows. However, there are some concerns raised by a user who experienced issues with control over disputes, unhelpful support, and discrepancies in the actions taken by the app. Suggestions for improvement include allowing merchants to choose which disputes to automate, providing faster and more helpful support, and being transparent about the actions taken.
Highlights
Review RSS Feed
All reviews
Nov. 22, 2025
Best combination and usage of AI to provide most accurate information to fight CB by generating everything on automode - it is insane, saving so much time!
Oct. 19, 2025
Excellent app, and support is excellent! highly recommended for anyone having issues with lost revenue on chargeback . they will hold your hand until you get it thru .. 5 stars .
Oct. 14, 2025
We’ve had an excellent experience with this app. From a technology standpoint, it’s reliable, intuitive, and integrates seamlessly into our workflow. What really sets it apart is the team behind it. They are consistently responsive, collaborative, and proactive in helping us optimize how we use the platform. It’s rare to find a partner that combines technical strength with this level of service. Highly recommended.
Sept. 25, 2025
Hello, I am the CEO of J. Peterman. We use this service and it is excellent, from the actual technology's functionality to their teams' responsive service level to our teams' questions, etc. Rare combination. Highly recommend.
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