ChargePay‑Chargeback AI Agent
All reviews
App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system was taking the wins from my “CHARGE FLOW” and they were double charging us I didn’t understand how my business was losing some money I was negative for a while and this is one of the reasons why horrible app do not download this save your time!
After using this app for several months for few stores, it is really useless App. First of all, all replies are generated through GPT or Claude API, most probably first one. Secondly, "AI learning" and etc, total nonsense. If you check dispute reason, what type of replied it was sending, no sense at all. For example in case of "Product not as described" it was still writing some general info of product and shipping. It was not even requesting and attaching communication with customer. Every store has it's own flow shipping, return and other policies. App wasn't adapting for every app, instead it was more using some generic replies. Don't waste your time and money.
Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!
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