ChargePay‑Chargeback AI Agent for Shopify

ChargePay‑Chargeback AI Agent

Automate dispute responses and recover your chargeback losses
Rating
4.5
Feedback
27
Reviews
Chart
#4,513
Shopify

All reviews

1 / 5 Share
Sept. 18, 2026

App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system was taking the wins from my “CHARGE FLOW” and they were double charging us I didn’t understand how my business was losing some money I was negative for a while and this is one of the reasons why horrible app do not download this save your time!

Store Using app Total reviews Average rating
Norcal Dynamics Almost 2 years 1 1.0
1 / 5 Share
June 19, 2026

After using this app for several months for few stores, it is really useless App. First of all, all replies are generated through GPT or Claude API, most probably first one. Secondly, "AI learning" and etc, total nonsense. If you check dispute reason, what type of replied it was sending, no sense at all. For example in case of "Product not as described" it was still writing some general info of product and shipping. It was not even requesting and attaching communication with customer. Every store has it's own flow shipping, return and other policies. App wasn't adapting for every app, instead it was more using some generic replies. Don't waste your time and money.

Store Using app Total reviews Average rating
ELAGIA 7 months 6 5.0
Developer Reply

Thank you for the thoughtful review! We’re happy to hear ChargePay has helped streamline your dispute process and that early detection and support have made a difference. We appreciate you recommending us to other serious stores!

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