ChargePay: Win Chargebacks AI for Shopify

ChargePay: Win Chargebacks AI

Recover chargebacks with Agentic AI processing

Rating

5.0

feedback

26

Reviews

chart

#3,130

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    8%
  • Less than a month
    58%
  • Less than a year
    27%
  • More than a year
    0%

Reviews Summary

The reviews for ChargePay are overwhelmingly positive, with users praising the app for its ease of use, excellent customer support, and effectiveness in managing chargebacks. Many users highlight the quick setup process and the founder's personal involvement in responding to requests. The app's features, such as integrating into company emails for automating customer interactions and AI-driven dispute management, are also highly appreciated. However, there is a single 2-star review that points out issues with lack of control over disputes handled, slow and unhelpful support, and discrepancies in the actions taken by the app. The reviewer suggests improvements in transparency, support speed, and merchant control over the process.

Highlights

Positive feedback on ease of use and effectiveness in managing chargebacks
Praise for excellent customer support and quick setup process
Appreciation for founder's personal involvement and unique features like AI-driven dispute management
Concerns raised in a 2-star review regarding lack of control over disputes and slow support
Suggestions for improvements in transparency and support speed

Rating Breakdown

  • 5
    96% (25 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    4% (1 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 96% (25)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 29, 2026

Very responsive and nice

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

April 28, 2026

Stress-free chargebacks finally! ChargePay takes all the headache out of dealing with chargebacks. Set it up once and it just works. Also customer support is very nice, Seriously impressive service!

Store

Alorin

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2026

Very nice! Support is also very good too Switched from Chargeflow to ChargePay

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2026

ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

April 7, 2026

Nice Win Rate for Disputes and also great customer service from El, fast reply. Loving it

Using app

24 days

Total reviews

2

Average rating

5.0

All reviews

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