ChargePay‑Chargeback AI Agent for Shopify

ChargePay‑Chargeback AI Agent

Automate dispute responses and recover your chargeback losses
Developer
ChargePay
Rating
5.0
Feedback
17
Reviews
Chart
#4,710
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for ChargePay are quite mixed, with some users praising the app for its responsiveness, ease of use, and excellent customer support. Users appreciate the founder's personal involvement and the app's features like early dispute detection, AI-driven dispute management, and cost-efficiency. However, there are negative reviews highlighting issues such as lack of response to chargebacks, unhelpful support, and discrepancies in the actions taken by the app. Some users feel that there is room for improvement in terms of transparency, control over disputes, and the overall support experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 0%
Less than a day 6%
Less than a month 41%
Less than a year 53%
More than a year 0%
All reviews
5 / 5 Share
June 8, 2026

Store Using app Total reviews Average rating
OddNot 3 months 5 5.0
1 / 5 Share
June 5, 2026

Don't try this app, literally there is no case that I won in all my chargeback. they don't respond to chargebacks and dispute and hold it until 48 hours before of its due date. I complain many times to them regarding my casee, and they have done nothing so far. They are a BIG SCAM, don't waste your money

Store Using app Total reviews Average rating
ELEANOR & VIVIENNE About 2 months 2 3.0
5 / 5 Share
April 29, 2026

Very responsive and nice

Store Using app Total reviews Average rating
Couture For You About 2 months 4 5.0
5 / 5 Share
April 24, 2026

Very nice! Support is also very good too Switched from Chargeflow to ChargePay

Store Using app Total reviews Average rating
Stellar Ropa About 1 month 2 5.0
5 / 5 Share
April 9, 2026

ChargePay is a great app! The founder takes time to reply to requests and the app has amazing features. Integrates into my company's email to automate uploading customer interactions and lot of other cool features no other chargeback app has. Highly recommend and great price!

Store Using app Total reviews Average rating
DesireList ™ 1 day 2 3.0

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