ChargePay‑Chargeback AI Agent for Shopify

ChargePay‑Chargeback AI Agent

Automate dispute responses and recover your chargeback losses
Developer
ChargePay
Rating
4.5
Feedback
27
Reviews
Chart
#4,960
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews are overwhelmingly positive, with many merchants praising the app’s ease of use, automation, and strong chargeback/dispute handling. Users frequently mention fast, responsive, and personal support from the team or founder, along with smooth setup, helpful integrations, and good results in reducing chargebacks or improving win rates. Several reviewers say the app saves time, feels more efficient than competitors, and offers good value for the price. There are, however, a few serious negative reviews. The main complaints are about billing confusion or double charging, difficulty unenrolling, and support that some users found slow or unhelpful. A couple of reviewers also questioned the app’s actual AI effectiveness, saying it produced generic replies, did not adapt well to each store’s policies, or claimed to handle disputes that it had not actually processed. Overall, the sentiment is strongly favorable, but the negative feedback centers on transparency, billing, and the quality of automation in some cases.

Time spent using app
How long merchants keep the app installed.
Less than an hour 4%
Less than a day 7%
Less than a month 44%
Less than a year 41%
More than a year 4%
All reviews
1 / 5 Share
Sept. 18, 2026

App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system was taking the wins from my “CHARGE FLOW” and they were double charging us I didn’t understand how my business was losing some money I was negative for a while and this is one of the reasons why horrible app do not download this save your time!

Store Using app Total reviews Average rating
Norcal Dynamics Almost 2 years 1 1.0
5 / 5 Share
Sept. 3, 2026

Once you enrolled then there is very hardly any way going to unenroll, the support is not good.

Store Using app Total reviews Average rating
Alorin Wear 12 days 2 5.0
5 / 5 Share
June 8, 2026

Store Using app Total reviews Average rating
OddNot 3 months 7 4.4
5 / 5 Share
July 21, 2026

good app

Store Using app Total reviews Average rating
ELEANOR & VIVIENNE 3 months 2 3.0
5 / 5 Share
April 29, 2026

Very responsive and nice

Store Using app Total reviews Average rating
Couture For You About 2 months 5 5.0

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