ChargePay‑Chargeback AI Agent
The reviews for the ChargePay Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, fast response times, easy setup, and effective dispute resolution. Users appreciate the app's features such as early dispute detection, AI-driven dispute management, and integration with email for automating customer interactions. The founder's personal involvement and tailored solutions are also praised. On the other hand, negative reviews mention issues with double charging, confusing billing, lack of control over disputes handled, and unhelpful support. Some users found the app's replies to be generic and not tailored to their specific store policies. Overall, the app seems to offer valuable features but may need improvements in transparency, support responsiveness, and customization options.
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App is horrible was charging me on top of charge flow it’s a similar name so it’s confusing but I found out it’s ai system was taking the wins from my “CHARGE FLOW” and they were double charging us I didn’t understand how my business was losing some money I was negative for a while and this is one of the reasons why horrible app do not download this save your time!
Once you enrolled then there is very hardly any way going to unenroll, the support is not good.
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