Rating
4.9
feedback
7
chart
#3,231
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
0%
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Less than a day
0%
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Less than a month
57%
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Less than a year
0%
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More than a year
0%
Reviews Summary
Chaterimo is a highly praised Shopify App that offers quick setup with unlimited messaging and customizable AI models, boosting customer support significantly. Users appreciate the fast setup process, cost-effectiveness, flexible AI options, enhanced answers through Google scraping, and convenient order info fetching. However, some users found the lack of product images in the chat interface and pricing confusion, especially regarding API keys, to be minor drawbacks. Overall, Chaterimo is recommended for store owners looking to improve customer service with an intelligent chatbot and responsive support team.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2025
I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!
April 1, 2025
Setting up Chaterimo was a breeze! The ability to fetch and update product information daily has reduced my workload significantly. My customers are thrilled with the intelligent responses and personalized service. Highly recommend!
April 1, 2025
Chaterimo keeps my Shopify store running smoothly with accurate, up-to-date product information. The chatbot’s customization options allow me to match my brand’s tone perfectly. It’s reliable, efficient, and delivers exceptional 24/7 support.
Feb. 8, 2025
Chaterimo set up quickly with unlimited messaging and customizable AI models that really boost customer support, even though it's pricing can be confusing.
Feb. 8, 2025
Genuinely Good App – Delivers Exactly What I Needed Pros: Fast Setup: The AI started working immediately after I signed up. Cost-Effective: Offers unlimited messages per month at a very affordable price. Flexible AI Options: Ability to choose from different AI models to best suit my store's needs. Enhanced Answers: Google scraping improves the quality of responses using my knowledge base. Order Info Fetching: Convenient feature that helps streamline customer support. Cons: No Product Images: The chat interface doesn’t show product images (though this isn’t a major issue). Pricing Confusion: Initially found the pricing structure, especially regarding API keys for LLMs, a bit confusing. I eventually switched to using my own API keys.
Using app
4 days
Total reviews
3
Average rating
4.7
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