Rating
4.8
feedback
5
chart
#3,808
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
20%
-
Less than a day
0%
-
Less than a month
80%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
Chaterimo is highly praised by users for aligning with their brand voice, meeting specific customer needs, and providing 24/7 support that ensures the store is always approachable. Users appreciate the fast setup, unlimited messaging, and customizable AI models that enhance customer support. The daily product updates through Shopify API are seen as a valuable feature. However, some users found the pricing structure confusing, especially regarding API keys for LLMs. The lack of product images in the chat interface was mentioned as a minor issue.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2025
I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!
Feb. 8, 2025
Chaterimo set up quickly with unlimited messaging and customizable AI models that really boost customer support, even though it's pricing can be confusing.
Feb. 8, 2025
Genuinely Good App – Delivers Exactly What I Needed Pros: Fast Setup: The AI started working immediately after I signed up. Cost-Effective: Offers unlimited messages per month at a very affordable price. Flexible AI Options: Ability to choose from different AI models to best suit my store's needs. Enhanced Answers: Google scraping improves the quality of responses using my knowledge base. Order Info Fetching: Convenient feature that helps streamline customer support. Cons: No Product Images: The chat interface doesn’t show product images (though this isn’t a major issue). Pricing Confusion: Initially found the pricing structure, especially regarding API keys for LLMs, a bit confusing. I eventually switched to using my own API keys.
Using app
4 days
Total reviews
3
Average rating
4.7
Jan. 30, 2025
I've been using Chaterimo for a few weeks now, and it's been really helpful for our customer service! The AI-powered chatbot is incredibly intelligent and responsive. The setup process was effortless. Highly Recommended for Store owners!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more