Chaterimo AI Sales Agent for Shopify

Chaterimo AI Sales Agent

Drive sales & automate support with ChatGPT, Claude & Gemini.

Developer
View on App Store

Rating

4.5

feedback

11

Reviews

chart

#3,172

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    36%
  • Less than a day
    9%
  • Less than a month
    45%
  • Less than a year
    0%
  • More than a year
    0%

Reviews Summary

Chaterimo is highly praised for its flexibility in allowing users to connect their own OpenAI API and choose specific AI models, such as GPT 5.2, resulting in high-quality responses. Users appreciate the straightforward setup process, although some found the pricing structure initially confusing. The support team is responsive and helpful, making it easy to resolve any issues. The app is commended for being lightweight and not impacting website performance. However, some users faced challenges with setting up the Gemini API key, particularly if they were not tech-savvy. Overall, Chaterimo is considered a cost-effective and efficient chatbot app that aligns well with brand voices and enhances customer support.

Highlights

Flexibility in AI model choice and quality of responses
Straightforward setup process
Responsive customer support
Challenges with pricing structure
Difficulties in setting up API keys

Rating Breakdown

  • 5
    64% (7 ratings)
  • 4
    27% (3 ratings)
  • 3
    9% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (11)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

March 6, 2026

Promising, but needs more integrations. The core works, and support was responsive, but the chat UI felt a bit basic for our brand, and we wanted more integrations. It’s a solid AI assistant, just not as ‘all-in-one helpdesk’ as the bigger platforms—yet.

Using app

--

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 28, 2026

We like that we can choose the newest/best LLM depending on what we’re optimizing for — quality vs cost — without rebuilding our whole setup. We even tested Grok just to compare tone and speed, and switching models was painless. Combined with proactive sales prompts and ticket handoff, it feels like a sales + support hybrid.

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2026

Way more flexible than other helpdesk bots I tried a couple of other chatbot apps before this and always felt limited by their built-in AI. With Chaterimo, I actually get to connect my own OpenAI API and choose the exact model I want (currently using GPT 5.2), which makes a huge difference in response quality. Setup was pretty straightforward, although I did have to read through the pricing page twice to fully understand how usage is calculated. Once that clicked, everything made sense. Support was responsive and helpful. For the price and flexibility, it’s honestly hard to beat.

Using app

4 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I’ve tested a lot of chatbot apps and most of them feel overcomplicated or locked behind limits. Chaterimo keeps things clean and gives you real flexibility with your AI model choice. Setup took a bit of time at first, mainly around API configuration, but once it’s running it performs extremely well. Responses are fast, accurate, and customers are getting help instantly. Definitely one of the best-value chatbot apps I’ve used so far.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Solid lightweight chatbot. We use it with the latest GPT model and the answers are scary good. The pricing tiers were a bit unclear when I first installed, took me a while to figure out which plan I actually needed. But compared to Tidio its a no brainer for the price. 10/10 would recommend

Using app

2 days

Total reviews

5

Average rating

5.0

All reviews

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