Chaterimo

Jan. 24, 2026

Confusing pricing at first, but worth it Switched from Gorgias mainly to cut costs. Chaterimo is def way cheaper, but I was pretty confused by the pricing structure in the beginning... didn't really get how the model usage billed vs the app subscription. Support helped explain it quickly tho. Now that I get it, I'm saving like $300 a month!

Jan. 20, 2026

Love the app itself, super lightweight and doesnt bloat my theme like Tidio did. I took off one star just cuz setting up the Gemini API key was a total headache. Google makes their cloud console so confusing to navigate. Not Chaterimos fault (their guide was ok) but if ur not tech savvy it takes a minute to figure out where to get the keys. Once its connected tho? It flies. Best AI I’ve used.

Feb. 8, 2025

Genuinely Good App – Delivers Exactly What I Needed Pros: Fast Setup: The AI started working immediately after I signed up. Cost-Effective: Offers unlimited messages per month at a very affordable price. Flexible AI Options: Ability to choose from different AI models to best suit my store's needs. Enhanced Answers: Google scraping improves the quality of responses using my knowledge base. Order Info Fetching: Convenient feature that helps streamline customer support. Cons: No Product Images: The chat interface doesn’t show product images (though this isn’t a major issue). Pricing Confusion: Initially found the pricing structure, especially regarding API keys for LLMs, a bit confusing. I eventually switched to using my own API keys.