Chaterimo
Customer support chatbot with ChatGPT, Claude & Gemini
Rating
4.6
feedback
9
chart
#3,174
All reviews
Jan. 30, 2026
I’ve tested a lot of chatbot apps and most of them feel overcomplicated or locked behind limits. Chaterimo keeps things clean and gives you real flexibility with your AI model choice. Setup took a bit of time at first, mainly around API configuration, but once it’s running it performs extremely well. Responses are fast, accurate, and customers are getting help instantly. Definitely one of the best-value chatbot apps I’ve used so far.
Jan. 28, 2026
Solid lightweight chatbot. We use it with the latest GPT model and the answers are scary good. The pricing tiers were a bit unclear when I first installed, took me a while to figure out which plan I actually needed. But compared to Tidio its a no brainer for the price. 10/10 would recommend
Jan. 26, 2026
Honestly idk why anyone is still paying Gorgias prices. They wanted to charge me extra for 'AI automation' that Chaterimo does essentially by default. The app is simple, maybe a bit TOO simple visually, but it works. My customers are getting answers instantly and I'm not waking up to 50 emails.
April 1, 2025
I love how Chaterimo aligns with my brand voice and meets specific customer needs. The 24/7 support is amazing—it makes my store always available and approachable. Plus, the daily product updates through Shopify API are a lifesaver!
Feb. 8, 2025
Chaterimo set up quickly with unlimited messaging and customizable AI models that really boost customer support, even though it's pricing can be confusing.
Jan. 30, 2025
I've been using Chaterimo for a few weeks now, and it's been really helpful for our customer service! The AI-powered chatbot is incredibly intelligent and responsive. The setup process was effortless. Highly Recommended for Store owners!