HeiChat: ChatGPT Sales Chatbot for Shopify

HeiChat: ChatGPT Sales Chatbot

a ChatGPT Sales Bot for Shopify Merchant

Rating

4.9

feedback

66

Reviews

chart

#1,381

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    2%
  • Less than a month
    67%
  • Less than a year
    23%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in improving customer service, providing accurate responses, and learning quickly from interactions. Many users appreciate the ease of setup, customization options, and the ability to train the AI to respond in a personalized manner. The app's support team is also highlighted for being responsive and helpful. However, there are a few users who faced issues with setup or modifications not saving. Overall, the app is highly recommended for enhancing user engagement, reducing customer inquiries, and boosting sales for Shopify stores.

Highlights

Effective Customer Service
Quick Learning AI
Ease of Setup and Customization
Responsive Support Team
Issues with Setup and Modifications

Rating Breakdown

  • 5
    92% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 21, 2024

We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.

Using app

--

Total reviews

7

Average rating

3.7

5 / 5 Share

Dec. 18, 2024

Highly recommend HeyChat! Amazing customer support and agility for our needs!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

Store

norea

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Terrific so far. Very happy with HeiChat and the simplicity of installation

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.

Using app

8 days

Total reviews

5

Average rating

5.0

All reviews

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