HeiChat: ChatGPT Sales Chatbot for Shopify

HeiChat: ChatGPT Sales Chatbot

a ChatGPT Sales Bot for Shopify Merchant

Rating

4.9

feedback

52

Reviews

chart

#1,217

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    8%
  • Less than a day
    4%
  • Less than a month
    52%
  • Less than a year
    23%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its effectiveness in automating customer service and improving customer satisfaction. Many users appreciate the app's ability to provide real-time responses, personalized product recommendations, and seamless integration with their Shopify stores. The AI chatbot's knowledge and accuracy in handling a wide range of inquiries have been highlighted as a major benefit. Users also commend the responsive customer support team for their assistance and quick resolution of issues. However, there are a few negative reviews mentioning issues with setup, saving modifications, and initial performance concerns. Overall, the app seems to have a significant impact on enhancing user engagement, reducing customer inquiries, and increasing sales for Shopify store owners.

Highlights

Positive user feedback on effectiveness in automating customer service and improving customer satisfaction
Praise for real-time responses, personalized product recommendations, and seamless integration with Shopify stores
Appreciation for the AI chatbot's knowledge and accuracy in handling inquiries
Positive comments on responsive customer support team
Negative reviews mentioning issues with setup, saving modifications, and initial performance concerns

Rating Breakdown

  • 5
    92% (48 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 21, 2024

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.

Store

Best

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Using app

--

Total reviews

5

Average rating

5.0

All reviews

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