Rating
4.4
feedback
22
chart
#2,813
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
5%
-
Less than a month
32%
-
Less than a year
41%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mostly positive, highlighting its ease of installation, effectiveness in improving customer service, and ability to increase sales through personalized product recommendations. Users appreciate the app's seamless integration with Shopify stores and the time-saving benefits it provides by automating responses to customer inquiries. The app's customer support team is praised for being responsive and accommodating to user feedback. However, there are a few negative reviews mentioning issues with setup, saving modifications, and limitations in the number of products supported.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Feb. 28, 2024
App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great
Hi Brightr® Sleep: Thank you for using HeiChat. Currently, HeiChat has been serving your website for 2 months. Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.
Feb. 23, 2024
素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。
Using app
About 1 month
Total reviews
2
Average rating
4.0
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