HeiChat: ChatGPT Sales Chatbot
a ChatGPT Sales Bot for Shopify Merchant
Rating
4.9
feedback
88
chart
#1,110
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
1%
-
Less than a month
64%
-
Less than a year
22%
-
More than a year
2%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in handling customer inquiries, and the exceptional customer service provided by the team. Many users highlighted the app's ability to automate customer service tasks, reduce workload, and improve customer engagement. The AI capabilities, quick setup process, and the option to customize responses were also mentioned as key strengths of the app. Users appreciated the multilingual support, efficient ticket analysis, and the continuous learning ability of the AI chatbot. The addition of a support feature was particularly well-received by users who had initial concerns.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 22, 2025
Heichat ha sido un cambio total para nosotros. Desde el primer día nos acompañaron con un trato súper cercano, entendiendo lo que realmente necesitábamos. Cada funcionalidad nueva que lanzan nos hace el trabajo más fácil y el servicio al cliente mucho más ágil y humano. ¡De verdad nos ha encantado trabajar con ellos!
April 22, 2025
A great app with plenty of customisation available and the customer support is top notch. Particularly like the fact that it lets you know when Heichat has generated a sale! We are using it on two websites, very smooth implementation and configuration. Highly recommend!!
April 17, 2025
We've been using the HeiChat ChatGPT bot on our Shopify store for a few weeks now, and it's been a game-changer. The setup was quick and intuitive, and the AI assistant is surprisingly good at handling customer inquiries without human intervention. It understands questions, provides accurate answers, and significantly reduced our response time. Our team also appreciates the clean UI and the helpful analytics dashboard. Plus, customer support from the HeiChat team has been responsive and friendly — Dave and the team are great! Highly recommended if you’re looking to automate support and improve customer experience on Shopify.
Thank you so much for your wonderful review! We're thrilled to hear that HeiChat has been a game-changer for your Shopify store and that the AI assistant is effectively handling customer inquiries. We put a lot of effort into making our setup process intuitive and our AI responsive, so it's especially rewarding to know it's working well for your business. The analytics dashboard and UI were designed with store owners like you in mind, and we're constantly working to improve them. Dave and our entire support team will be delighted to hear your kind words! We're committed to providing not just great technology, but also responsive and friendly support to all our users. Thank you again for your recommendation and for taking the time to share your experience. If you ever have suggestions or need assistance with anything, please don't hesitate to reach out! The HeiChat Team
April 16, 2025
We have been using this chatbot for a while now, and we must say it has been a very reliable tool for handling customer inquiries in our e-commerce business. At first, we were uncertain about its capabilities, as we worried it might provide incorrect or poorly phrased responses. However, we quickly realized that it effectively addresses relatively simple customer requests and questions. Essentially, we have found that most of the time, we didn't even need to reach out for additional help, as the chatbot handles inquiries efficiently. We highly recommend this chatbot to anyone looking for reliable assistance with their customer communications in e-commerce. It has truly streamlined our customer service process and improved our overall efficiency.
Thank you for your long-term support! We will continue to work hard as always!
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