HeiChat: ChatGPT Sales Chatbot for Shopify

HeiChat: ChatGPT Sales Chatbot

a ChatGPT Sales Bot for Shopify Merchant

Rating

4.9

feedback

71

Reviews

chart

#1,306

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    1%
  • Less than a month
    85%
  • Less than a year
    30%
  • More than a year
    3%

Reviews Summary

The reviews for Heichat are overwhelmingly positive, with users praising the app for its ease of use, effectiveness in handling customer inquiries, and excellent customer support. Many users appreciate the AI assistant's ability to provide accurate answers and reduce response times, leading to improved customer experience. The app's customization options, smooth implementation, and intuitive setup process are also highlighted as key strengths. Additionally, users commend the responsiveness and friendliness of the Heichat team, particularly mentioning specific team members like Dave for their exceptional support. However, some users have mentioned minor issues such as limitations in the free version and a desire for more control over bot responses.

Highlights

Ease of use and effectiveness in handling customer inquiries
Excellent customer support and responsiveness
Customization options and intuitive setup process
Limitations in the free version
Desire for more control over bot responses

Rating Breakdown

  • 5
    123% (87 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (3 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 14, 2025

Great add on to your store, this chat will save you a lot of time to replay to all the emails you have. Fast response time from customer support. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Zendesk wants $80k to do the same thing this app does at a fraction of the cost. Not to mention when compared to other AI services like Hubspot and rep.Ai we see more cohesive responses with heichat not to mention it does a great job of using all parts of the site for it's knowledge base. As of now this app is what we need and we are happy with the preliminary results.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2025

Mycket bra kundsupport verktyg. Går att ändra mycket för att få det precis som man vill. Lätt att ställa in!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Très bon service à la clientèle et excellant produit!

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 26, 2025

Heichat AIは私たちのビジネスにとって素晴らしい追加となりました。非常に反応が良く、自然で人間らしい話し方をし、お客様への商品推薦も素晴らしい仕事をしています。ボットのトレーニングも驚くほど簡単で、カスタマーサポートチームも非常に親切でした。強くお勧めします!

Using app

8 days

Total reviews

7

Average rating

5.0

All reviews

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