All reviews

Rating Breakdown

  • 5
    88% (59 ratings)
  • 4
    9% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 97% (65)
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1 / 5 Share

Feb. 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Using app

24 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi Brightr® Sleep: Thank you for using HeiChat. Currently, HeiChat has been serving your website for 2 months. Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

1 / 5 Share

May 25, 2023

Unfortunately, could not get passed setup. Program could never finish loading its Basic Setup Menu and Membership Menu for setting up. Also the few changes that I was able to make with the other menus that it has, they did not save my modifications. They need to debug their setup program. Also it would be good to see how the chatbot works before installing to your main theme.

Using app

24 minutes

Total reviews

2

Average rating

3.0

Developer Reply

It's a bug and we've fix it,go ahead and try again,you will be pleased!