HeiChat: ChatGPT Sales Chatbot for Shopify

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Rating

4.9

feedback

78

Reviews

chart

#740

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    3%
  • Less than a month
    36%
  • Less than a year
    49%
  • More than a year
    6%

Reviews Summary

HeiChat is highly praised by ecommerce merchants for its effectiveness in handling customer inquiries and improving customer service. Users appreciate the various AI models available for testing, the ability to customize responses, and the overall time-saving features of the app. The support team is commended for being responsive and helpful in resolving any issues that arise. Additionally, merchants highlight the positive impact on sales and customer engagement, as well as the ease of integration with Shopify. However, some users have raised concerns about token consumption inconsistencies and the need for clearer guidance on effective usage of the app.

Highlights

Effective customer service handling and time-saving features
Variety of AI models and customization options
Responsive and helpful support team
Positive impact on sales and customer engagement
Concerns about token consumption inconsistencies and need for clearer guidance on usage

Rating Breakdown

  • 5
    88% (69 ratings)
  • 4
    9% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 95% (74)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

April 10, 2026

Using app

--

Total reviews

2

Average rating

4.5

5 / 5 Share

April 7, 2026

Estamos muito felizes com o APP e com o suporte. Recomendamos a todos, com certeza.

Using app

16 days

Total reviews

14

Average rating

4.7

5 / 5 Share

March 30, 2026

We started using HeiChat from the very first order, and it was recommended by my friend. It works very well; they can choose different AI models for testing, which feels to me like hiring different employees. Our product is completely innovative, and HeiChat can understand our product explanations very well. It feels like having an experienced employee right from the start.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

I have tried several AI customer service software and this one is the best.

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

We run a complex biotech/health company and I was very surprised and impressed with the depth of knowledge provided by this Chatbot. It has saved us lots of work and converted queries to plenty of sales. Customer support is also good and emails are sent if the Chatbot can't answer. Highly recommend.

Using app

About 2 months

Total reviews

3

Average rating

3.7

All reviews

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