HeiChat: ChatGPT Sales Chatbot for Shopify

HeiChat: ChatGPT Sales Chatbot

ChatGPT powered AI Chat, WhatsApp & Livechat - Sales &...
Developer
heicarbook
Rating
4.8
Feedback
81
Reviews
Chart
#1,540
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the HeiChat Shopify App are overwhelmingly positive, with users praising its ease of use, fast response times, and excellent customer support. Many users have highlighted the app's ability to save time, improve customer service, and increase sales opportunities. The AI chatbot feature is highly appreciated for its accuracy in answering customer inquiries and product recommendations. Users also commend the app for its seamless integration with Shopify and the option to customize AI models based on their business needs. However, there are a few negative reviews mentioning issues with token consumption, setup confusion, and occasional weak responses from the chatbot.

Time spent using app
How long merchants keep the app installed.
Less than an hour 5%
Less than a day 2%
Less than a month 26%
Less than a year 59%
More than a year 7%
All reviews
5 / 5 Share
Sept. 25, 2026

★★★★★ Really excellent service. It’s easy to use, fast, and very well organized. I’ve tried several similar services, but this one really stood out to me because of the overall experience and how simple everything is. The support team was also quick and helpful whenever I needed assistance. Congratulations to the team for creating such a well-made service. I definitely recommend it!

Store Using app Total reviews Average rating
DeBuy 9 months 3 5.0
5 / 5 Share
Sept. 18, 2026

Amazing chat and customer support is really good our business is really satisfy with it

Store Using app Total reviews Average rating
Finamac Brasil 2 months 1 5.0
5 / 5 Share
Sept. 17, 2026

We are using it and amazing results the support is great too from Carbook! we appreciate the partnership with us

Store Using app Total reviews Average rating
Finamac LLC 7 months 2 5.0
5 / 5 Share
Sept. 3, 2026

Really done a good job

Store Using app Total reviews Average rating
ABOOSTO Kenya 9 months 4 5.0
5 / 5 Share
July 27, 2026

Has saved me countless hours of phone calls and emails asking redundant technical questions that are listed on our website. The best AI Chatbot we tested. Have been using it for months now and are very happy. Easy to set up, support was easy to work with to make a couple changes that better fit our business model. Retains all of the information very well and references the data you share first, versus whatever it can find online.

Store Using app Total reviews Average rating
Mac Fab Performance 5 months 1 5.0

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