HeiChat: ChatGPT Sales Chatbot
a ChatGPT Sales Bot for Shopify Merchant
Rating
4.9
feedback
52
chart
#1,217
All reviews
Rating Breakdown
July 13, 2023
a client messaged asking for an update on delayed shipment. I find this app automatically pulled up the details and let the customer know it would arrive in 2 more days. The entire exchange took seconds without me having to manually look up anything. This app handles basic customer requests like order status, tracking, with any language,Now I no longer waste time repeatedly answering the same simple questions.
June 21, 2023
I was drowning in customer messages, most just quick questions. I needed to automate responses to regain my time and sanity. This app delivered.A customer recently asked about shipping rates, the bot provided details immediately. "Thanks, that's all I needed!" they replied. Before, that exchange would've taken 15 minutes of back-and-forth. Now the AI handles all such brief queries - over 100 daily. No more wasted hours on unimportant messages.
June 17, 2023
My friend told me about this app. So I decided to give it a try. I was quite impressed with its ability to automatically learn my store policies and recommend products .However,this app only supported learning and recommending from 500 products within my store, while my store carries a whopping 10,000 items, I reached out to the developer via email to inquire if there was a way to increase the number of products supported. To my surprise, they were very responsive and accommodating. Without increasing the price, they updated the app to support recommending all 10,000 items in my store!
May 30, 2023
this app is a must-have app for any Shopify store owner. Since installing it, I have seen a significant reduction in customer inquiries, as the bot is able to quickly and accurately answer any questions. It has been a real time-saver and has allowed me to focus on other areas of my business.
Thank you soooooo much!!!! Hope we can help your business everyday!!!
May 15, 2023
this app has become an indispensable part of my customer service team. It can access my store policies and product listings without any effort and responds immediately to customers’ queries. It has been an immense help in improving customer satisfaction and increasing sales by providing prompt and accurate information to my customers.
May 15, 2023
I was pleasantly surprised by how seamlessly this app integrated with my Shopify store. It streamlined my customer service processes and delivered prompt assistance to my customers, resulting in higher satisfaction rates.
May 10, 2023
I was skeptical about using a chatbot for my customer service needs, but this app has exceeded my expectations. It is easy to install and has seamlessly integrated with my store. Customers love the convenience of being able to chat with the bot and get their questions answered in real-time. I highly recommend this app to anyone looking to improve their customer service.
May 9, 2023
I installed this plugin and it has been a game changer for my business! The bot is able to access my store policies and inventory, allowing customers to chat with it and receive recommendations for products. The convenience of the bot has improved my customer experience tenfold!