All reviews

Rating Breakdown

  • 5
    89% (67 ratings)
  • 4
    8% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 96% (72)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 15, 2025

An outstandingly efficient and enjoyable service! HeyChat is simply amazing. Not only is the solution extremely efficient, but it’s also incredibly easy to set up. Within just a few simple steps, everything is up and running seamlessly, delivering impressive results! What I loved most is how exciting the process is: every feature is thoughtfully designed to enhance user experience, and it’s genuinely enjoyable to see my automated interactions with customers evolve. A special shoutout to their super responsive and 100% solution-oriented customer support: they’re quick to reply, incredibly clear, and genuinely focused on finding the best solutions. This service truly deserves a 5-star rating. I highly recommend HeyChat to any Shopify merchant looking to boost customer engagement, save time, and stay ahead of the curve.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2025

Me ayuda a tener mas automaizadas las conversaciones y rapidas

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 27, 2024

I have tried other Chatbot app (also powered by ChatGPT 4) for some time. Was not very happy about the old chatbot app, so I decided to switch to HeiChat. Good thing about HeiChat is that they have 3-day free trial. Therefore, I can tried to play around. The setup is easy. I was also quite happy about the way HeiChat is presented in the website. I've just used this app for less than 2 weeks, but quite satisfied with the answers and tones the chatbot provided. Support Dave is very helpful too. I will continue to use this app, and recommend to anyone who is seeking for AI-powered bot.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

I've been using the ChatGPT app for a while and wanted to share my experience. Unlike most auto-answer apps, ChatGPT actually learns about my shop's products, style, and industry, providing responses tailored to my business. This is especially helpful for international customers dealing with time differences. I even uploaded my blogs to train it, and it now answers customer questions by referencing my blog content—explaining how the products work directly from my materials. Overall, it's a fantastic tool to enhance sales and support when I'm not available!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Highly recommend HeyChat! Amazing customer support and agility for our needs!

Using app

25 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind. Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better. Highly recommended for anyone seeking a smart and secure customer support solution!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

We can only highly recommend HeiChat, we have been working wit HeiChat since june 2024 and it has really helped our customer service. Easy to install.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Using app

11 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.

Store

Best

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Very happy with this app so far!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

very good app

Store

RS SHOP

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Great App for shopify. Easy to install and work with. We can only highly recommend Heichat, it has really helped our customer service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。

Using app

21 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs. The developer was very helpful and responsive This is a must have app for any shopify store

Using app

6 months

Total reviews

8

Average rating

4.9