All reviews

Rating Breakdown

  • 5
    89% (66 ratings)
  • 4
    8% (6 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (2 ratings)

Reviews with Text

  • 96% (71)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2023

my friend told me about this app, and initially, I was skeptical about just how much it could help boost my sales. However, within weeks of installing, I began to see noticeable improvements in customer interaction and engagement. For instance, there was a significant decrease in the number of abandoned carts, which I believe resulted from the personalized product recommendations that the app was providing to my customers.Before long, this app had already contributed over $300 in sales revenue, completely covering the cost of subscription. While there are still some aspects of the app that could be improved upon, such as the ability to customize the bot’s responses, overall, I am very satisfied with the service it has provided for my store.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

I tried out a few ChatGPT apps, and this is the best app for custom knowledge base needs! Allothers can't really handle the knowledge base and are always giving the wrong answers, but HeiChat is spot on all the Q&A. Their customer service is also reliable and responds quickly, worth subscribing to HeiChat!

Store

MOES

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank a lot! We are so glad that HeiChat helps!

5 / 5 Share

June 21, 2023

I was drowning in customer messages, most just quick questions. I needed to automate responses to regain my time and sanity. This app delivered.A customer recently asked about shipping rates, the bot provided details immediately. "Thanks, that's all I needed!" they replied. Before, that exchange would've taken 15 minutes of back-and-forth. Now the AI handles all such brief queries - over 100 daily. No more wasted hours on unimportant messages.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

My friend told me about this app. So I decided to give it a try. I was quite impressed with its ability to automatically learn my store policies and recommend products .However,this app only supported learning and recommending from 500 products within my store, while my store carries a whopping 10,000 items, I reached out to the developer via email to inquire if there was a way to increase the number of products supported. To my surprise, they were very responsive and accommodating. Without increasing the price, they updated the app to support recommending all 10,000 items in my store!

Store

ORKY

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2023

this app is a must-have app for any Shopify store owner. Since installing it, I have seen a significant reduction in customer inquiries, as the bot is able to quickly and accurately answer any questions. It has been a real time-saver and has allowed me to focus on other areas of my business.

Using app

11 minutes

Total reviews

5

Average rating

5.0

Developer Reply

Thank you soooooo much!!!! Hope we can help your business everyday!!!

5 / 5 Share

May 10, 2023

I was skeptical about using a chatbot for my customer service needs, but this app has exceeded my expectations. It is easy to install and has seamlessly integrated with my store. Customers love the convenience of being able to chat with the bot and get their questions answered in real-time. I highly recommend this app to anyone looking to improve their customer service.

Store

weedo3d

Using app

5 minutes

Total reviews

1

Average rating

5.0