Ctx: WhatsApp Chat + Marketing
WhatsApp Chat, Auto Cart Recovery and more for Shopify Store
Rating
4.9
feedback
261
chart
#1,559
All reviews
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Nov. 26, 2025
Great experience and support! Many tweaks needed and they are coming through everytime! Highly recommend! Plus, they are the app with the most fallbacks so whatsapp messages always are being sent independent of how people write their phones! Great app!
Oct. 15, 2025
Despite a fairly difficult start with CTX (Meta banned my account just after the integration, not CTX fault ..) the support team has been very responsive and helped me through the process of setting up and fixing a few things here and there. I haven't yet seen the return of the app, it's only been a couple of weeks, but I have friends who have been using for over a year and can't recommend enough. Give it a go, I am sure you won't be disappointed.
Sept. 17, 2025
Great app with amazing customer support. It really helps boost sales by recovering abandoned carts and improves the overall shopping experience for customers.
Sept. 17, 2025
Very good app and the support is excellent. I highly recommend it for recovering abandoned carts and giving customers a much better post-purchase experience.
Aug. 28, 2025
I have been using this app 2 years back , one of the top app to make your store professional infront of the customers , From placing the order to order delivered Abandon cart recovery COD confirmation . You can add photos and videos on the messages which is perfect . Real customer real review , Moltte.com
Aug. 25, 2025
I had a wonderful session with the support team. They were patient, professional, and really helped me resolve all my doubts clearly. The guidance I received was very helpful and made the whole process smooth. Really appreciate the support!
July 30, 2025
Ctx has been a valuable addition to our business. The order confirmation workflow and broadcast features operate smoothly, offering reliable functionality at a reasonable cost.
July 28, 2025
A Game-Changer for Customer Interaction! We've been using this WhatsApp chatbot app for a few weeks now, and it's truly transformed how we manage customer queries and sales. The interface is clean and easy to navigate, setting up flows was smooth, and the automation has drastically reduced our response time. The best part? It handles FAQs, order tracking, and even lead generation with minimal manual intervention. Our team now focuses more on high-value tasks while the bot takes care of the routine ones. Highly recommended for any business looking to streamline WhatsApp communication and improve customer experience.
July 25, 2025
Very good support experience. That's what really matters once a customer starts using an app. Has many features which come at additional price in competitor tools.
July 3, 2025
This Shopify app for WhatsApp support is fantastic. It works smoothly and offers great features for customer communication. The support team is extremely friendly, helpful, and quick to respond. Great app and excellent support – highly recommended!
June 11, 2025
Excellent customer service. It is a nice app to use. I highly recommend this app.
May 24, 2025
Ctx has been a game-changer for us! The platform is super easy to use and has helped us streamline customer communication and marketing on WhatsApp. The support team is amazing and always ready to help. Highly recommend!
May 22, 2025
Accomplishes whats expected and more. Since we have been using the app its been very stable for all of our customer service operations. Automated notifications work well with the most success rate of all other apps I tried. Also, everytime I have an idea of how to improve our experience or user experience, they work diligently to fix or create the feature. Great customer experience so far! LETS DO AI AGENTS NEXT <3
May 19, 2025
CTX is a very good app for WhatsApp automation. The support is amazing. I've had few hiccups in the process and they helped me through it. recommend it for sure!
May 19, 2025
Great app! Very easy to set up and customize. It helped me connect with my customers directly and improved abandoned cart recovery. Highly recommended :)
April 11, 2025
It's really nice, helped me in many ways. The most important thing the have very quick customer care service. They revert very fast nd help me resolve all my queries.