All reviews

Rating Breakdown

  • 5
    20% (52 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 96% (52)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 9, 2025

Definitely the best app for automated whatsapp marketing. Their UI is very simple and easy to understand. The customer support is incredible. Always willing to understand your queries and provide you with the solution. The price is best in the market out there.

Store

Brune

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Very interesting application for my shopify Shop. Good support

Using app

3 days

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 23, 2025

Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

A very well made app, works well with the operations side of our website. Rahul was kind enough to be with us at every step until the setup was completed. Kudos to him and team!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2025

Great Support and app, high recommend it!

Using app

Over 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Jan. 2, 2025

I have been using this app for over two months now. It is providing all the automation workflows like abandoned cart, cod confirmation, order confirmation, order fulfillment, follow up after purchase etc. Customer support is prompt and very effective. Abandoned cart was not working properly for me because of some third part checkouts, but support staff modified code for our store and it started working. Nice UI and also less costly w.r.t other apps. highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

Ctx: WhatsApp Chat + Marketing is fantastic! Super easy to use, with great features like automated responses. Their customer support is amazing—quick, friendly, and super helpful. Highly recommend!

Store

Ayethic

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too. The integration is seamless and makes managing customer orders a breeze, especially for COD. Whenever I've had a question, the support team has been responsive and helpful. If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice. All in all, I highly recommend CTX!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far

Using app

4 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 16, 2024

I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction. The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.

Using app

About 2 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 10, 2024

Store

Todds

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2025

I've been using the CTX WhatsApp Chat application for a while now, and it's been a very useful tool for managing customer communication effectively. The interface is clean and user-friendly, making it easy to navigate and stay organized across multiple chats. Highly recommended for any business looking to streamline their WhatsApp engagement professionally!

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 15, 2024

Using free version 3 years ,Now trying the Paid . But this company need to give good support ,

Using app

Almost 3 years

Total reviews

12

Average rating

2.0

5 / 5 Share

Oct. 18, 2024

The app is user-friendly, has some useful features, and has really boosted our engagement. But what stands out the most is their customer support, quick, knowledgeable, and always willing to go the extra mile. Highly recommend!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

Hello I have been using their product from a while. Frankly speaking its good and responsive and solves the issue pretty well, also I would like to add these guys have a prompt customer support which has actually solved my doubts multiple times, so its a thumbs up from my end.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Le service client est réactif pour la mise en place, validation du numéro et du compte whatsapp relié à business manager avec un accompagnement de qualité pour la France, Je recommande cet application !

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2024

This is a Usefull application to all business be it small or even large business to send automated messages to our customers. The user interface is simple and support is very quick to respond.

Using app

10 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I recently integrated the WhatsApp API into our system using Ctx Whatsapp Chat and the process was incredibly smooth and easy. The customer service team was exceptionally helpful throughout the application process, providing clear guidance and support. Highly recommended!

Store

Aldeo

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2024

I must say their customer support is exemplary. I've had an issue, their support team has been prompt and incredibly helpful.

Using app

Over 1 year

Total reviews

3

Average rating

5.0