Ctx: WhatsApp Chat + Marketing for Shopify

Ctx: WhatsApp Chat + Marketing

Support chat, automation, marketing & more with WhatsApp API
Rating
4.9
Feedback
240
Reviews
Chart
#1,390
Shopify

All reviews

5 / 5 Share
July 28, 2025

A Game-Changer for Customer Interaction! We've been using this WhatsApp chatbot app for a few weeks now, and it's truly transformed how we manage customer queries and sales. The interface is clean and easy to navigate, setting up flows was smooth, and the automation has drastically reduced our response time. The best part? It handles FAQs, order tracking, and even lead generation with minimal manual intervention. Our team now focuses more on high-value tasks while the bot takes care of the routine ones. Highly recommended for any business looking to streamline WhatsApp communication and improve customer experience.

Store Using app Total reviews Average rating
TRISHHNA About 20 hours 6 4.3
5 / 5 Share
July 25, 2025

Very good support experience. That's what really matters once a customer starts using an app. Has many features which come at additional price in competitor tools.

Store Using app Total reviews Average rating
AashirsLifestyle 9 months 2 5.0
5 / 5 Share
July 3, 2025

This Shopify app for WhatsApp support is fantastic. It works smoothly and offers great features for customer communication. The support team is extremely friendly, helpful, and quick to respond. Great app and excellent support – highly recommended!

Store Using app Total reviews Average rating
ETHERNUM About 1 month 2 5.0
5 / 5 Share
June 11, 2025

Excellent customer service. It is a nice app to use. I highly recommend this app.

Store Using app Total reviews Average rating
The Silver Goose NZ About 2 years 3 5.0
5 / 5 Share
May 24, 2025

Ctx has been a game-changer for us! The platform is super easy to use and has helped us streamline customer communication and marketing on WhatsApp. The support team is amazing and always ready to help. Highly recommend!

Store Using app Total reviews Average rating
Antara 3 days 3 5.0
5 / 5 Share
May 22, 2025

Accomplishes whats expected and more. Since we have been using the app its been very stable for all of our customer service operations. Automated notifications work well with the most success rate of all other apps I tried. Also, everytime I have an idea of how to improve our experience or user experience, they work diligently to fix or create the feature. Great customer experience so far! LETS DO AI AGENTS NEXT <3

Store Using app Total reviews Average rating
Bone Appetit 10 months 6 5.0
5 / 5 Share
May 19, 2025

CTX is a very good app for WhatsApp automation. The support is amazing. I've had few hiccups in the process and they helped me through it. recommend it for sure!

Store Using app Total reviews Average rating
Case Art 20 days 1 5.0
5 / 5 Share
May 19, 2025

Great app! Very easy to set up and customize. It helped me connect with my customers directly and improved abandoned cart recovery. Highly recommended :)

Store Using app Total reviews Average rating
Natural Organic Honey About 11 hours 17 3.8
5 / 5 Share
April 11, 2025

It's really nice, helped me in many ways. The most important thing the have very quick customer care service. They revert very fast nd help me resolve all my queries.

Store Using app Total reviews Average rating
Label nayshas Over 3 years 2 5.0
5 / 5 Share
April 9, 2025

Definitely the best app for automated whatsapp marketing. Their UI is very simple and easy to understand. The customer support is incredible. Always willing to understand your queries and provide you with the solution. The price is best in the market out there.

Store Using app Total reviews Average rating
Brune 3 days 4 5.0
5 / 5 Share
March 6, 2025

Good app. We have been using it for more than 6 months. Great for Abandoned Cart Recovery and COD Confirmation. We are still trying the marketing features of the app. The Support is extremely prompt and helpful, unlike other Shopify apps, they solve issues via proper Gmeet and enable timely work flow. Would highly recommend this app for D2C.

Store Using app Total reviews Average rating
Best Life Naturals 8 months 1 5.0
5 / 5 Share
Feb. 7, 2025

Very interesting application for my shopify Shop. Good support

Store Using app Total reviews Average rating
Cpourtoi.Net 3 days 10 4.8
5 / 5 Share
Jan. 23, 2025

Great Support!! They helped with some integrations problems very fast and tha app has a nice design and perfect usability! thanks a lot Team! :)

Store Using app Total reviews Average rating
IDENTIM® Almost 5 years 5 5.0
5 / 5 Share
Jan. 21, 2025

A very well made app, works well with the operations side of our website. Rahul was kind enough to be with us at every step until the setup was completed. Kudos to him and team!

Store Using app Total reviews Average rating
SimplyTek UAE 14 days 1 5.0
5 / 5 Share
Jan. 15, 2025

Great Support and app, high recommend it!

Store Using app Total reviews Average rating
Madicaza Over 1 year 11 4.6
5 / 5 Share
Jan. 2, 2025

I have been using this app for over two months now. It is providing all the automation workflows like abandoned cart, cod confirmation, order confirmation, order fulfillment, follow up after purchase etc. Customer support is prompt and very effective. Abandoned cart was not working properly for me because of some third part checkouts, but support staff modified code for our store and it started working. Nice UI and also less costly w.r.t other apps. highly recommended.

Store Using app Total reviews Average rating
Label Aja Chikankari About 2 months 2 5.0
5 / 5 Share
Dec. 26, 2024

Ctx: WhatsApp Chat + Marketing is fantastic! Super easy to use, with great features like automated responses. Their customer support is amazing—quick, friendly, and super helpful. Highly recommend!

Store Using app Total reviews Average rating
Ayethic 5 days 1 5.0
5 / 5 Share
Dec. 20, 2024

I've tried quite a few WhatsApp integration apps for Shopify and CTX is by far the best I've used, and the most affordable too. The integration is seamless and makes managing customer orders a breeze, especially for COD. Whenever I've had a question, the support team has been responsive and helpful. If you're looking for a reliable way to integrate WhatsApp into your Shopify store and streamline your order processing, this app is an excellent choice. All in all, I highly recommend CTX!!!!

Store Using app Total reviews Average rating
Harmony Health 2 days 1 5.0
5 / 5 Share
Dec. 19, 2024

This app is super easy to set up and use. The support team is always ready to assist. A great tool for enhancing customer service and boosting sales. No complaints so far

Store Using app Total reviews Average rating
Organique 4 months 10 3.8
5 / 5 Share
Dec. 16, 2024

I have been using the Ctx: WhatsApp Chat & Marketing app for 1 week now and it has significantly improved my store’s customer engagement. The app's automated cart recovery feature is incredibly effective, and the ability to send real-time updates like order confirmations and delivery notifications has enhanced customer satisfaction. The interface is user-friendly. Most importantly, the customer support team is exceptional—responsive, knowledgeable.

Store Using app Total reviews Average rating
Baby Brezza ME About 2 months 3 4.3
Previous Page 2 of 4 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.