Ilios Lighting review for Chatra — Live Chat & Chatbot

1 / 5

June 18, 2024

Used successfully for almost 3 years. All of a sudden stopped working and their customer support is worthless. Save you "AND YOUR CUSTOMERS" the hassle and look for something else!!!!

Using app

About 3 years

Total reviews

8

Average rating

4.5

Developer Reply

We are sorry to hear that you were experiencing issues with Chatra! We currently do not see any issues in your account. Both the chat widget and the email integration are working, and messages arrive in your Chatra account. When you talked to our support team, you had an issue with the email forwarding. We asked you to share a screenshot of the forwarding settings in your email client, but unfortunately, we never received a reply. We see that emails are now being successfully forwarded to your Chatra account, so most probably you already updated the settings or reconnected your mailbox. If you still have issues with anything else, please let us know.

Chatra — Live Chat & Chatbot for Shopify
Chatra — Live Chat & Chatbot
4.8 star
650 reviews

Chatra — Live chat and chatbot for your website

Shopify App Store