Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chatra — Live chat and chatbot for your website

Rating

4.8

feedback

326

Reviews

chart

#1,966

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    4%
  • Less than a month
    51%
  • Less than a year
    33%
  • More than a year
    10%

Reviews Summary

Chatra is highly praised for its ease of setup, mobile app functionality, and excellent customer support. Users appreciate the app's ability to interact with customers, resolve queries promptly, and improve communication. Positive themes include the app being user-friendly, effective in increasing sales, and offering customizable features. However, there are a few negative reviews mentioning issues with pricing confusion, occasional technical glitches, and lack of customer interaction. Overall, Chatra is recommended for its seamless integration, helpful features, and responsive support team.

Highlights

Ease of setup, mobile app functionality, excellent customer support
User-friendly, effective in increasing sales, customizable features
Pricing confusion, occasional technical glitches, lack of customer interaction

Rating Breakdown

  • 5
    93% (304 ratings)
  • 4
    5% (16 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 31, 2025

Chatra is easy to set up and works perfectly on our Shopify store. The mobile app is a big plus. Support team is amazing - quick and helpful. Highly recommend!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Great service and easy understandable lay-out!

Store

BON4

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

So far its great! Helping me to stay in contact with my customers!

Using app

8 days

Total reviews

1

Average rating

5.0

All reviews

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