Chatra — Live Chat & Chatbot
Chat with site visitors to boost engagement and drive sales.
Rating
4.7
feedback
301
chart
#2,500
All reviews
Review RSS Feed
April 2, 2026
It is an amazing setup, I'm enjoying the free trial. Based on your desires and business needs, the pro version is well worth the price compared to others.
March 2, 2026
I have just started by store, but I think this ap will be wonderful for people who use ai a lot. I am looking forward to seeing how it affects my store visitors.
Jan. 27, 2026
I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.
Jan. 11, 2026
We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers. I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely. Our for-purpose organisation encourages you to consider this chat app on your Shopify store. BTW we have six stores and Chatra on all six.
Jan. 6, 2026
I'm still new with Chatra and setting up my Shopify store so I don't have a wealth of experience with it yet. However, I am very impressed with the quick and useful help provided by Julia, a real person! When I needed help, she was there right away. I'm eager to finish my setup and start using more features, so I can chat with my first customers!
Sept. 19, 2025
Using chatra again on my second website, after trying a few other apps I went back to the best.
Aug. 14, 2025
Chatra has been awesome for my store! It’s super easy to set up and use, I love being able to chat with customers in real time, it also shows you what page people are on, which is super handy. If you’re looking for a simple chat tool that just works - this is it.
July 18, 2025
It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.
July 1, 2025
We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )
March 13, 2025
Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.
Jan. 30, 2025
This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.
Oct. 10, 2024
Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.
Feb. 26, 2024
Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.
Feb. 8, 2024
Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.