All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    5% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 100% (300)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

Using chatra again on my second website, after trying a few other apps I went back to the best.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2025

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2025

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

Great service and easy understandable lay-out!

Store

BON4

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

So far its great! Helping me to stay in contact with my customers!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Awesome

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.

Using app

About 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Feb. 26, 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 8, 2024

nice

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great app and great customer service

Store

navinka

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2023

La aplicación es muy buena, ofrece mucha información en directo sobre los usuarios que hay en tu web en ese instante. Además, puedes automatizar respuestas fácilmente. La recomiendo.

Store

Escuina

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

We used other LiveChat apps before and this is the best one we used thus far. It is accessible, easy to use, and many of our team members are on this app assisting our customers. It is one of the best apps on Shopify. Highly, highly recommend! A+

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

Facile d'installation et bonne prise en main. De plus l'application possède une version gratuit personnalisable pouvant être upgrade à tout moment !

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

Nous utilisons CHATRA, et nous sommes content de savoir que le chat a beaucoup évalué, il rends les ventes plus faciles et fluides. Le support est au top , serviable et consciencieux, merci Chatra et bravo!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2022

I love this app as it helps my customers feel like they have someone always helping them every step of the way.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 11, 2022

Works well for the shop, has a subtle design, slows down the store speed a bit of course, but marginally. Recommend!

Store

Re-Nou

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I used this app for online business. It does help a lot on communicate. It is easy to use for information collection, online chat.

Store

VARON

Using app

4 months

Total reviews

4

Average rating

5.0