Chatra — Live Chat & Chatbot for Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.
Rating
4.6
Feedback
298
Reviews
Chart
#1,823
Shopify

All reviews

5 / 5 Share
June 10, 2026

Great app!

Store Using app Total reviews Average rating
The Fountain Direct 12 months 9 5.0
5 / 5 Share
May 8, 2026

They are so helpful and friendly. Honestly, I was stuck since I am working on so many apps, but they made the process smooth. Would highly recommend.

Store Using app Total reviews Average rating
My Energy Flow About 1 year 4 5.0
5 / 5 Share
April 2, 2026

It is an amazing setup, I'm enjoying the free trial. Based on your desires and business needs, the pro version is well worth the price compared to others.

Store Using app Total reviews Average rating
Prestige Aid 8 days 2 5.0
5 / 5 Share
March 2, 2026

I have just started by store, but I think this ap will be wonderful for people who use ai a lot. I am looking forward to seeing how it affects my store visitors.

Store Using app Total reviews Average rating
CozyCompleteHome.com 20 days 3 5.0
5 / 5 Share
Feb. 27, 2026

Anna was Fantastic and Extremely helpful!

Store Using app Total reviews Average rating
My Premier Backyard About 18 hours 1 5.0
5 / 5 Share
Jan. 27, 2026

I am really impressed with this service. I had a minor tech glitch and Anna, in the chat box spent considerable time solving the issue. She was wonderful. (Hey, Chatra, give Anna a raise!!). Overall, this addition to my online store has been a game changer for my CSM.

Store Using app Total reviews Average rating
Family Game Lounge 6 months 1 5.0
5 / 5 Share
Jan. 11, 2026

We have found Chatra to be a great platform. There are features on it that we're using that streamline our interaction with customers. I REALLY appreciated Julia from Chatra supporting me with a query the other day. Her input was detailed, spot on, and timely. Our for-purpose organisation encourages you to consider this chat app on your Shopify store. BTW we have six stores and Chatra on all six.

Store Using app Total reviews Average rating
mainly Ministries Australia Almost 5 years 2 4.5
5 / 5 Share
Jan. 6, 2026

I'm still new with Chatra and setting up my Shopify store so I don't have a wealth of experience with it yet. However, I am very impressed with the quick and useful help provided by Julia, a real person! When I needed help, she was there right away. I'm eager to finish my setup and start using more features, so I can chat with my first customers!

Store Using app Total reviews Average rating
Backyard Evolution 7 days 1 5.0
5 / 5 Share
Sept. 19, 2025

Using chatra again on my second website, after trying a few other apps I went back to the best.

Store Using app Total reviews Average rating
Julie Bevan Art 7 days 2 5.0
5 / 5 Share
Aug. 14, 2025

Chatra has been awesome for my store! It’s super easy to set up and use, I love being able to chat with customers in real time, it also shows you what page people are on, which is super handy. If you’re looking for a simple chat tool that just works - this is it.

Store Using app Total reviews Average rating
Dimmio Lux Lighting About 2 months 1 5.0
5 / 5 Share
July 18, 2025

It's great experience. It makes the live chat so easy, and the support team is always helpful and respond quickly. I highly recommend this app as your live chat app.

Store Using app Total reviews Average rating
Galastellar About 2 years 3 5.0
5 / 5 Share
July 1, 2025

We've had Chatra for one year now. We think it's worked really well for our store. Has captured leads we wouldn't have otherwise captured. I am now adding it to a second store. Their support is very quick and gave me detailed answers on the things i needed help with ( thank you Julia )

Store Using app Total reviews Average rating
Capture Integration About 3 years 4 5.0
5 / 5 Share
March 25, 2025

Great service and easy understandable lay-out!

Store Using app Total reviews Average rating
BON4 About 2 hours 1 5.0
5 / 5 Share
March 13, 2025

Really great app that is easy to integrate and use. The one time I needed support, Anna was awesome and got things taken care of right away. Highly recommend.

Store Using app Total reviews Average rating
Spaz Stix by HRP About 3 years 1 5.0
5 / 5 Share
Jan. 30, 2025

This app is great, a nice way to interact with our customers and resolve any questions they might have. The support is also amazing, Anna who helped me out, did a great job and very quick and prompt.

Store Using app Total reviews Average rating
Lucky Line Products 5 months 1 5.0
5 / 5 Share
Dec. 17, 2024

Awesome

Store Using app Total reviews Average rating
Kitchen Sapphire 13 days 2 5.0
5 / 5 Share
Oct. 10, 2024

Excellent application that we have been using for several years now. We recently had a problem with our subscription plan which we needed to change to a monthly plan, and for which we had confusing information which resulted in a very frustrating situation. Anna from Brevo was great in solving this problem in no time. I recommend the app.

Store Using app Total reviews Average rating
FEY Cosmetics About 3 years 11 4.6
5 / 5 Share
Feb. 26, 2024

Really functional and very easy to use. Simple yet efficient and wonderfully effective with great display.

Store Using app Total reviews Average rating
METALIFESTYLE 18 days 3 5.0
5 / 5 Share
Feb. 8, 2024

Switched to this from using zendesk for many years and this is by far such a nice and simplified online chat system for what we needed. Support was quick to answer any questions I had. Highly recommend.

Store Using app Total reviews Average rating
Tour & Ride About 23 hours 7 5.0
5 / 5 Share
Jan. 8, 2024

nice

Store Using app Total reviews Average rating
ToyGameShow 8 days 1 5.0
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