Colorado Duds review for Chatra — Live Chat & Chatbot

Nov. 11, 2015

If I could give this more starts I would! I have tried several other "Chat" apps offered as Shopify addons and nothing comes close to this one for functionality, integrations, service, and price. Easy to set up and so many ways to customize including your own custom triggers that you can set or turn off like having the chat screen popup only on certain pages and only if the customer has been back to the site 2 times. Yes you can get THAT specific. I've only been using it for a week and I am convinced that I have gained a BUNCH of sales simply for being there to answer a question when my customer has one. It has a great phone app to accompany it that also works great. Unlike other chat services, you don't have to have the app up on your phone screen for it to work. It will work in the background and pop up a notification when a chat request comes in. Seriously, give this app a try and I PROMISE you won't go back to any of the others.