Byinviteonly review for Chatra — Live Chat & Chatbot

2 / 5

Jan. 5, 2016

The idea behind it is wonderful. Easy to set up and defintiely useful. However my staff complained that when we are online, it suddenly goes offline in the middle of chatting. Also we are online, but sometimes it appears we aren't and our customers have to send us an offline message instead. I would wait for them to fix all these problems before installing at it gives us more problems than when we didn't have a live chat function. Also, tried to uninstall from the dashboard, can't. Needed to go into my theme to edit the html and for someone who isn't savvy with code, this is a hassel.

Using app

26 days

Total reviews

3

Average rating

4.0

Chatra — Live Chat & Chatbot for Shopify
Chatra — Live Chat & Chatbot
4.8 star
653 reviews

Chatra — Live chat and chatbot for your website

Shopify App Store