Hydbond™️ review for Chatty AI Chatbot & Live Chat
March 10, 2025
Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.
Hi Hydbond™️ Store Owner, Thank you for updating your review and for recognizing the value of our FAQ setup. We’re truly sorry to hear that the notification delays have impacted your experience. Reliable notifications are crucial, and our team is continuously working to improve them. We’d love to troubleshoot this further and see if there’s anything we can adjust on your end to enhance performance. If you're open to it, please reach out to us—we’re happy to help! Your feedback is invaluable in helping us refine the app, and we appreciate you giving us a chance. Best, Chatty Support Team
