Chatty AI Chatbot & Live Chat

I’ve been setting up Chatty for my store, and the support team has been excellent! They’ve been patient, helpful, and responsive while answering my questions and helping me tailor the assistant to my business. I especially appreciate their willingness to explain the settings and listen to feedback. Thank you for the great support!

Very good customer service from chatty, speacially from Mirra. Thank you

Hazel from custom support was very fast and friendly

The setup was easy. there were few setting s I was unsure about which Hazel on the live chat helped with with and also made reccemendations based on what i wanted the app to do.

Merci à Jade pour sa patience et son aide dans la vérification de ma configuration Chatty. Elle a pris le temps de répondre à mes questions et de m’indiquer les points restant à améliorer. Très bon accompagnement !

Hazel and the online team have been very responsive and helpful. Plus I love the functionality and aesthetic of the Chatty bot. Really excited to add it to my website.

Good AI Chatbot & Live Chat app that has many features and is constantly updating. The price is also very reasonable. The support team is very friendly, easy to comunicate and responsive. Highly recommended.

My company finds using the FAQ block features very user-friendly and stress free. Technical assistance has always replied me very swiftly & is always helpful to solve any issues. Highly recommend.

La aplicación te permite desahogarte de mucha parte del trabajo diario, el equipo de soporte está siempre disponible, son amables, te van guiando con paciencia y buscando siempre entender tus necesidades para que la IA esté entrenada para atender a tus clientes lo mejor posible. Sin duda, lo recomiendo y seguiremos trabajando durante mucho tiempo.

The setup was straight forward but even in the tricky bits for our complicated situation support was readily available even at my odd hours of working and able to provide a solution quickly. They took the time to understand my scenario instead of giving boilerplate answers. Great support team! Apps break or do weird things - thats expected. Having a responsive AND capable support team makes all the difference. Andy and the others have been great.

Love this AI chatbot

Excellent customer service from Hazel. She was professional, patient, and guided me through every step. Chatty looks promising so far. I’ll use it for a few days and update my review after exploring it further.

Outstanding product backed by fantastic customer support. AI is transforming the customer experience, and Chatty has been a game-changer in our ability to offer 24/7 white-glove support to our customers.

El soporte es increíble. Te lo hacen todo a medida.

The Chatty team has helped us make delivery tracking available through our website chat, which should save us considerable time answering delivery queries during our busy Christmas season. This was a technical request involving EasyRoutes, our delivery routing app, which calculates delivery ETAs. The team investigated the options and configured Chatty to share the customer’s tracking link, giving them an easy way to check their estimated arrival time without needing to contact us directly or find an earlier notification. Excellent technical support, clear communication and thorough follow-through.

very efficient and good ! help me solve my problems when i need help with building it in my shopify

Hazel was amazing! She responded quickly, was very friendly, and helped me resolve my issue efficiently. Really appreciate her support!

I was slightly struggling to set up the app as I wanted it. Hazel was very helpful and set up everything for me in no time. This is a great customer service.