Chatty AI Chatbot & Live Chat
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The support team is always helpful, courteous, and quick to respond.
I love chatty!!! It has saved me hours and hours of answering simple customer questions and requests! Plus saving money on hiring a person to fill this position. The help desk is amazing as well and helped me in fact today try to figure out a question. Andy did an amazing job and I will be adding chatty to my other website as well!
Cute and the best Chat app to me, and their support team is super fast responsive.
Great app, I highly recommend
App bugging. We lost 1 day of customer support. We lost many customer requests. Customer support was not hurry to fix the problem. As a small company, we cannot afford to lose customer trust.
Hi Chic Marine Team, This is Liz, Customer Success Leader at Chatty. I followed up with you personally over email as well, though I am not sure it reached you at a good time, so I wanted to reach you here too. First, I am truly sorry for the frustration this caused. I completely understand how serious it is to lose access to your customer messages, even for a short time, and you had every right to expect better from us. After your report, our development team investigated this thoroughly, and on our end the inbox is loading and displaying messages correctly, with no error found in the system. Because of that, we suspect something specific to your browser may be interfering with the app. Could you let us know whether you have any browser extension installed that might be blocking or modifying the app, such as an ad blocker, privacy or script blocker? That would help us pinpoint what happened on your side. I can see you have uninstalled Chatty, and I completely understand that decision. If you are open to it, I would be grateful if you would consider reinstalling so our team can work with you directly and make sure everything runs smoothly this time. We are here and ready to support you. Warm regards, Liz Customer Success Leader, Chatty
アプリをインストール後、AIエージェントの設定まであまり時間が掛からなかったのはAvadaのサポートチームのおかげです。Hazelやその他サポートメンバーに感謝します。
Ich habe vorher einen anderen Chatbot benutzt, der recht teuer war und im preislichen Vergleich deutlich weniger Leistung hergab. Zwar bin ich erst jetzt umgestiegen, aber der erste Eindruck ist sehr gut. Besonders der Support ist Spitze und hilft im Moment der Anfrage! Wenn das Ganze jetzt noch den Sales und den Support gleichermaßen unterstützt, ist das eine gute Wahl gewesen.
Best AI chat tool and support team I have seen since a while ! Hazel has been the perfect guide to make the best usage of the solution
I had a great experience with the team, especially Linda. She was friendly, professional, and very helpful throughout the entire process. She responded promptly to my questions, provided clear information, and made everything straightforward and stress-free. Linda's excellent customer service and positive attitude really stood out. It's rare to find someone who genuinely cares about helping customers and ensuring they have a good experience. Thank you, Linda, for all your support and assistance. I would highly recommend this company to anyone looking for reliable and professional service.
Great support and quick reply for any queries
Great customer service, and the app itself is excellent in general. Thank you to Hazel for her kind support.
The app has some issues but the support is excellent! Hana was very helpful in quickly guiding me to the solution of my request.
Bardzo dobre wsparcie techniczne ! Polecam
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