Chatty AI Chatbot & Live Chat
All reviews
Review RSS feed
テスト中ですがよさそうです。導入に関してLindaさんが手助けしてくださいましたが、反応が早く対応も丁寧で大変助かりました。
Linda & Mirra are great assets to chatty. im pretty happy with their help and being so patient to expalain to me and guide me step by step. thank you! i 100% recommend chatty!!!!
Super assistance de la part de Andy qui à su répondre à nos besoins
thanks Hana the problem resolved
Great app and excellent support! Linda was very helpful, and the technical team stepped in right away and resolved everything quickly. Highly recommended!
Chatty AI Chatbot & Live Chat is an amazing app! Super easy to set up. The live chat responds lightning fast. Their support team is highly capable and quick to resolve technical issues. Highly recommend to all Shopify store owners!
Says there is a free trial. But charged me the full price for the plan. When I reached out about it they stated I had the app in the past. I don't remember EVER using this app. But if I did it is ok, I just want to be refunded because apparently I didn't like it because I don't even remember it. I couldn't have had it installed long at all.
Hi there, We're truly sorry for the confusion and the experience you had. We completely understand why this was frustrating. Your store had previously activated the app, so when it was installed again, the free trial was no longer available. As a result, the subscription charge was applied when the plan was activated, which understandably came as a surprise. As soon as we received your request, we followed up with you via chat and email to explain what happened and review your case. We're also glad we were able to get everything resolved. Thank you for taking the time to share your feedback. We'll continue working to improve the experience for all merchants. We sincerely apologize again, and we truly appreciate the opportunity to make things right. Best regards, Chatty Support Team
I needed a chatty, natural-sounding AI assistant for my storefront, and wasn't able to set up it so hazel walked me through the entire setup from scratch! Hazel helped me define the perfect friendly persona, set up automated greeting hooks that instantly pitch our fast Canadian shipping, and created strict boundaries to ensure the AI doesn't give out unauthorized medical advice. It's like having a 24/7 skincare consultant working on my site for free. If you need help structuring your e-commerce AI strategy, customer FAQs, or saved replies, Chatty AI Chatbot &Live chat makes the entire process incredibly simple and highly effective!
Best apps for our store and Linda is very helpful!
Linda you´re a professionist in what you do , Thanks !
Setting up a new app can be overwhelmed but Andy (real human) from the Chatty AI support is very helpful. The app is modern and easy to use. I definitely recommend!
I've had a great experience with the Avada Chat app. It's packed with features and offers everything I need to provide excellent customer support. The app is intuitive, powerful, and very complete. A special thanks to Hana and her colleagues for their outstanding support. They were patient, knowledgeable, and helped me configure the app exactly the way I wanted. Their assistance made the whole setup process smooth and stress-free. Highly recommended!
Thank you so much for the kind words! We're thrilled Chatty has everything you need to deliver great customer support, and that the app feels intuitive and complete for your workflow. We'll be sure to pass this along to Hana and the team; patient, knowledgeable setup help is exactly what we aim for. Thanks for the recommendation, and welcome to the Chatty family!
Linda and Hazel were great very helpful
Hazel was amazing! Super helpful and got it done!
Testing the app for the first day. Everything looks pretty good, still need to run a few more tests. Need a small adjustment on the chatbox icon for phone device, and Andy was very quick on achieving that for us. 5 starts to him.
I've had a fantastic experience with Chatty! The support team was absolutely outstanding. They stayed online with me the entire time while I was setting everything up, answered all of my questions promptly, and made sure everything was working perfectly before ending the chat. It's rare to find support that's this patient, knowledgeable, and genuinely committed to helping. The app itself is great, but the customer service is what really sets it apart. Highly recommend Chatty to anyone looking for a live chat solution for their Shopify store!
Thank you for sharing this! We're so glad the support team stayed with you through the entire setup and made sure everything was working before signing off; that kind of hands-on help is exactly what we want every merchant to experience. Thanks so much for the kind words about the app too. If any questions come up down the road, we're always just a chat away!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.