Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,785
chart
#428
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
11%
-
Less than a day
36%
-
Less than a month
29%
-
Less than a year
23%
-
More than a year
2%
Reviews Summary
The reviews for the Chatty app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Andy, Hazel, Sonny, Hana, Jade, and Audrey. Users appreciate the ease of use of the AI software, the quick responses from the support team, and the helpful guidance in setting up the app. Positive themes include excellent customer service, easy setup process, and effective AI functionality. However, there was one negative review mentioning unauthorized charges, which raised concerns about transparency and billing practices.
Highlights
Review RSS Feed
All reviews
May 28, 2026
Really helpful support, Linda helped us through all out issues, onboarding call was extremely useful. Looking forward to putting the chatbot to use.
May 27, 2026
The customer support has been great, being both quick to respond and to resolve any issue we have run into.
May 26, 2026
Wonderful plugin, but even better customer service. Linda and Hazel were quick to respond and very effective in solving the issues I encountered. Thank you both for your patience and professionalism.
May 26, 2026
Goede AI functie en klantenservice altijd via chat te bereiken. Bedankt Linda !
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