Chatty AI Chatbot & Live Chat
The reviews for the Chatty app on Shopify are overwhelmingly positive, with customers praising the excellent customer service and support provided by the team. Many users highlighted specific team members like Hazel, Linda, Andy, and others for their helpfulness, patience, and professionalism in resolving issues and guiding them through the setup process. The app itself was described as intuitive, easy to use, and packed with features that enhance customer support. However, a few users mentioned limitations in the free plan and the need for more settings options. Despite this, the fast and efficient support from the team compensated for any shortcomings, earning high ratings from satisfied customers.
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Quite a robust chatbot. Thank you, Jade and Andy, for all your help with the setup. Jade provided support before handing things over to Andy, who was equally exceptional. The Avada team are genuinely amazing, and their support throughout the process has been outstanding.
Jade was excellent with helping create and deploy the app on my website. I really like the options available to customize the chat box to the company website. I also like the ability to create and customize FAQ page. The communication with the agent was fast and friendly. I would use for assistance again. Thank You.
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