Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat & sale: recommend products, answer FAQs, track orders
Rating
4.9
Feedback
1,794
Reviews
Chart
#300
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Chatty AI Chatbot & Live Chat app are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Linda, Hazel, Andy, and others. Customers appreciate the quick responses, patience, and effectiveness of the support team in helping them set up and troubleshoot the app. The ease of use and effectiveness of the AI chatbot in engaging with customers and providing assistance are also praised. However, there are a few reviews mentioning issues with billing, app bugs, and pricing concerns, which impacted the overall experience for some users. Despite these minor drawbacks, the majority of reviews recommend the app for its features and outstanding customer service.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 33%
Less than a month 27%
Less than a year 23%
More than a year 2%
All reviews
5 / 5 Share
Aug. 19, 2026

Assistenza Hazel, Top

Store Using app Total reviews Average rating
Centromotoriturbo About 16 hours 4 5.0
5 / 5 Share
Aug. 15, 2026

The setup process has been straightforward, and the support has been excellent. Hazel was extremely helpful, patient, and professional. She guided me through each step clearly, answered all my questions, and made the setup much easier to understand. I really appreciate her assistance!

Store Using app Total reviews Average rating
Evolvee Radiance 29 minutes 1 5.0
4 / 5 Share
Aug. 13, 2026

This app does everything I need it to and more. The only reason I don't give it the 5 is because it was hard for me to learn it. Thankfully their customer support is fantastic. The customer service rep, Mirra, was definitely 5 star help! I'm still learning the app but I know I'll master it soon with their help.

Store Using app Total reviews Average rating
Blunt Steel LLC 2 days 2 4.5
5 / 5 Share
Aug. 13, 2026

Very Helpfull app and Customer Support team is very responsive

Store Using app Total reviews Average rating
TheAct.labs About 1 month 1 5.0
5 / 5 Share
Aug. 12, 2026

Nhân viên rất support nhiệt tình

Store Using app Total reviews Average rating
Nail Handy 11 months 1 5.0

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.