Chatty: Livechat Helpdesk, FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,030
chart
#557
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
14%
-
Less than a month
12%
-
Less than a year
4%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by team members like Jasmine, Charles, Jade, Abby, Hana, Audrey, Damian, and others. Customers appreciate the quick resolution of issues and the helpful assistance they receive. The app itself is described as user-friendly, feature-rich, and customizable, making it a valuable tool for improving customer engagement and support. Users also highlight the free nature of the app, which offers functionalities comparable to paid alternatives. However, a few users mentioned minor issues like language settings and branding that affected their experience.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 5, 2024
Finally a better live chat app than the Shopify inbox. We are very impressed with the support. Any questions or issues are addressed immediately. Jasmine helped us right away with translation errors. Thank you so much for everything!"
Oct. 4, 2024
Great customer support. Talking to Charles was very helpful. He helped me resolve a notification issue.
Oct. 4, 2024
Contacted the support team and Jade was fantastic! Promptly resolved my issue. Great app!
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