Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI chat, livechat & helpdesk: AI chatbot inbox for sales...
Rating
4.9
Feedback
1,882
Reviews
Chart
#186
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Hazel, Andy, Jade, Linda, and others. Customers appreciate the quick response times, clear explanations, and efficient problem-solving skills of the support team. The app itself is praised for being easy to set up, intuitive, and packed with useful features like customizable chat boxes and FAQ pages. Users also mention the multi-language support and the AI's ability to handle routine questions accurately. However, there are a few mentions of limited settings options and issues with pricing discrepancies.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 32%
Less than a month 26%
Less than a year 22%
More than a year 2%
All reviews
5 / 5 Share
Oct. 19, 2026

Store Using app Total reviews Average rating
bodipedic — 1 5.0
5 / 5 Share
Oct. 19, 2026

I was slightly struggling to set up the app as I wanted it. Hazel was very helpful and set up everything for me in no time. This is a great customer service.

Store Using app Total reviews Average rating
Education Made Right 3 days 1 5.0
5 / 5 Share
Oct. 18, 2026

support is amazing

Store Using app Total reviews Average rating
Aura Viva 2 months 2 5.0
5 / 5 Share
Oct. 18, 2026

best app i have used so far

Store Using app Total reviews Average rating
Lynesse 3 months 3 5.0
5 / 5 Share
Oct. 17, 2026

Hazel helped me with the setup of my Chatty AI assistant, and I couldn't be anymore grateful! Thanks Hazel for everything that you did for me!

Store Using app Total reviews Average rating
GemNi Fragrances Essentials About 2 months 1 5.0

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