Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

Sell more: AI chat, livechat, inbox, help center & WhatsApp

Developer

Rating

4.9

feedback

1,766

Reviews

chart

#373

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    36%
  • Less than a month
    29%
  • Less than a year
    22%
  • More than a year
    2%

Reviews Summary

The reviews for the Chatty app on Shopify are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Andy, Hazel, Sonny, Hana, Jade, and Audrey. Users appreciate the ease of use of the AI software, the quick responses from the support team, and the helpful guidance in setting up the app. Positive themes include excellent customer service, easy setup process, and effective AI functionality. However, there was one negative review mentioning unauthorized charges, which raised concerns about transparency and billing practices.

Highlights

Excellent customer service and support from team members like Andy, Hazel, Sonny, Hana, Jade, and Audrey
Ease of use of the AI software and setup process
Quick responses from the support team
Effective AI functionality
Concerns raised about unauthorized charges and transparency in billing practices

Rating Breakdown

  • 5
    96% (1,692 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,700)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 6, 2026

Thank you Hazel for helping me set up all the processing the Chatty app on my shopify. Thanks to you, I can directly advise customers about my products on shopify. the team has been incredibly responsive, patient, and genuinely helpful. Thanks

Store

Naïvia

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2026

The customer service provided extremely efficient and accurate guidance, helping to solve the troublesome issue. I am very grateful to Hazel.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2026

This AI assistant is great but requires a lot of training and instructions, but staff seems like they are working hard to keep improving it. Staff is also helpful if you run into any issues. Props to staff Andy for helping out.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2026

Very good customer service thanks Hana

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2026

Harika bir uygulama, müşteriler ile iletişim iş yükümüzü tamamen üzerimizden aldı.

Using app

About 22 hours

Total reviews

4

Average rating

2.3

All reviews

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