Chatty: Livechat Helpdesk, FAQ
Shopify WhatsApp, Live Chat, Helpdesk, FAQ App Top 2023 apps
Rating
5.0
feedback
1,518
chart
#177
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
5%
-
Less than a month
3%
-
Less than a year
2%
-
More than a year
0%
Reviews Summary
The reviews for the Chatty app are overwhelmingly positive, with users praising the app's ease of use, helpful features, and exceptional customer support. Many users highlighted specific support staff members like Tiana, Toby, Esther, and Hana for their quick and efficient assistance in resolving issues and providing guidance. The app itself is described as user-friendly, feature-rich, and visually appealing, with functions like live chat and FAQ sections being particularly appreciated. Customers also mentioned the quick response times and professionalism of the support team, making their experience with the app highly satisfactory.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 18, 2024
Great app for increasing conversions and retaining customers with Live Chat. Bonus is FAQs which can be customized easily. Best thing about Chatty is the customer support. Almost immediate live support, shout out to Hana for the great support in on-boarding and explaining the settings and features. Overall very much satisfied with this wonderful app true to its cause.
May 17, 2024
Hana provided smooth and effective communication throughout our chat, making the process of problem-solving feel effortless and efficient.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more