Chatty AI Chatbot & Live Chat
The reviews for this Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by team members like Hazel, Andy, Jade, Linda, and others. Customers appreciate the quick response times, clear explanations, and efficient problem-solving skills of the support team. The app itself is praised for being easy to set up, intuitive, and packed with useful features like customizable chat boxes and FAQ pages. Users also mention the multi-language support and the AI's ability to handle routine questions accurately. However, there are a few mentions of limited settings options and issues with pricing discrepancies.
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Great support and very helpful setup assistance. Hazel was quick to respond, explained everything clearly, and helped get our AI agent working properly. Really appreciated the fast turnaround and friendly service. Thank you!
Andy was great at helping and solving our issue today. Highly recommend this app
Jade was brilliant. She quickly resolved two issues: the AI giving an answer that confused customers - it answered the question but then asked for their order numbers. Then a legacy issue with slow response times. She resolved and handled both efficiently and professionally. Thank you, Jade.
New to the app but loving it. Support is outstanding too.
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