All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 12, 2026

Hanna was very helpful in setting up the app to work the way we wanted.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Andy always responds quickly and helps solve problems, assisting with the use of Chatty.

Using app

27 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Super bien, a l'écoute , peuvent modifier grace a leur equipe technique les supports. Je recommande, a voir si cela joue sur l'augmentation de vente !!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

Support à la clientèle incroyablement rapide et efficace. L'application est très intuitive et facile à implémenter. Je recommande à 100%. Merci à Noisette

Using app

About 8 hours

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 10, 2026

Great experience, support helps a lot

Store

Exyross

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2026

great app and support

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Excellent app and even better support from Andy. This is a true LLM chatbot that does the work of seven apps in one. It’s highly customizable, easy to navigate, and actually works as advertised. Definitely the best AI solution on the Shopify App Store right now.

Store

eFive

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

Best way to improve your business through Chatty app.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 8, 2026

This is a very smart plugin. Although the AI assistant is not yet highly skilled in its use, it has already saved us a lot of customer service work. We hope that for issues requiring manual resolution, there will be clearer prompts or more timely notifications to the human customer service staff. Thanks to Sonny, he always responds so quickly!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Amazing support from Hana! She helped me set everything up, and the app works like a charm!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Hana is good , she helps me slove a lot ,really appeaciated

Using app

9 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Feb. 5, 2026

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Really good app and very easy to use. Hana helped me a lot and made the whole process smooth. Highly recommend!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

La sto testando da qualche giorno e mi sembra un ottimo strumento, migliore di quello che avevo in precedenza. Il set up è accurato ed il customer care, io sono stato seguito da Hazel, è stato rapido, preciso e gentile.

Using app

15 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Excellent customer service. Intuitive interface. Hana was very helpful answering questions in the chat.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Store

Dodom

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Hana was wonderful! We love this app, it is key to our customers experience online

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

ik kwam er zelf niet zo goed uit haha, maar ze hebben me top geholpen binnen een paar minuten

Store

Vibera

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Usefull app, but the most important part is support. Andy helped me a lot with a problem i had, so if You have any chance, try asking for Andy with your problems :)

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 29, 2026

Rien à dire, puissant, et support à l'écoute, ça fait 2 semaines que je l'utilise, je vois une nette diminution du support par e-mail. Merci à Noisette. ;)

Using app

12 days

Total reviews

2

Average rating

5.0