Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat & sale: recommend products, answer FAQs, track orders
Rating
4.9
Feedback
1,795
Reviews
Chart
#300
Shopify

All reviews

5 / 5 Share
Aug. 2, 2026

The customer support team was incredibly responsive and resolved the issue quickly and efficiently.

Store Using app Total reviews Average rating
Casa Outlet Furniture 2 months 1 5.0
5 / 5 Share
Aug. 2, 2026

Store Using app Total reviews Average rating
Frolana Natural 29 days 1 5.0
5 / 5 Share
Aug. 2, 2026

hazel is the best all good

Store Using app Total reviews Average rating
Ice Blankie 2 months 1 5.0
5 / 5 Share
July 31, 2026

they are really fast with support and it's a great app honestly

Store Using app Total reviews Average rating
My Creative Camp 9 months 1 5.0
5 / 5 Share
July 30, 2026

Bom app varias funções, atendimento do suporte excelente em espacial da HAZEL! recomendo, mesmo a função gratuita ja entrega muito

Store Using app Total reviews Average rating
Le clair lingerie About 5 hours 1 5.0
5 / 5 Share
July 30, 2026

Store Using app Total reviews Average rating
Daixidreadology Over 1 year 4 5.0
5 / 5 Share
July 29, 2026

Linda was very helpful, fast responded, and resolved the issue quickly. Thank you for your assistance and for following up.

Store Using app Total reviews Average rating
RacksBrax Over 1 year 2 5.0
5 / 5 Share
July 28, 2026

Store Using app Total reviews Average rating
LeanLight 3 months 14 4.4
5 / 5 Share
July 27, 2026

テスト中ですがよさそうです。導入に関してLindaさんが手助けしてくださいましたが、反応が早く対応も丁寧で大変助かりました。

Store Using app Total reviews Average rating
ogawa coffee About 3 hours 4 4.8
5 / 5 Share
July 27, 2026

Linda & Mirra are great assets to chatty. im pretty happy with their help and being so patient to expalain to me and guide me step by step. thank you! i 100% recommend chatty!!!!

Store Using app Total reviews Average rating
B-gifts SA About 19 hours 1 5.0
5 / 5 Share
July 27, 2026

Super assistance de la part de Andy qui à su répondre à nos besoins

Store Using app Total reviews Average rating
CISSEY CLOTHING 6 months 3 5.0
5 / 5 Share
July 27, 2026

thanks Hana the problem resolved

Store Using app Total reviews Average rating
Umicellar 4 months 3 5.0
5 / 5 Share
July 26, 2026

Great app and excellent support! Linda was very helpful, and the technical team stepped in right away and resolved everything quickly. Highly recommended!

Store Using app Total reviews Average rating
Healthy7 Meals Inc. 20 days 1 5.0
5 / 5 Share
July 24, 2026

Chatty AI Chatbot & Live Chat is an amazing app! Super easy to set up. The live chat responds lightning fast. Their support team is highly capable and quick to resolve technical issues. Highly recommend to all Shopify store owners!

Store Using app Total reviews Average rating
Lumiere Hair About 2 months 8 5.0
1 / 5 Share
July 24, 2026

Says there is a free trial. But charged me the full price for the plan. When I reached out about it they stated I had the app in the past. I don't remember EVER using this app. But if I did it is ok, I just want to be refunded because apparently I didn't like it because I don't even remember it. I couldn't have had it installed long at all.

Store Using app Total reviews Average rating
HerScore Solutions 26 minutes 1 1.0
Developer Reply

Hi there, We're truly sorry for the confusion and the experience you had. We completely understand why this was frustrating. Your store had previously activated the app, so when it was installed again, the free trial was no longer available. As a result, the subscription charge was applied when the plan was activated, which understandably came as a surprise. As soon as we received your request, we followed up with you via chat and email to explain what happened and review your case. We're also glad we were able to get everything resolved. Thank you for taking the time to share your feedback. We'll continue working to improve the experience for all merchants. We sincerely apologize again, and we truly appreciate the opportunity to make things right. Best regards, Chatty Support Team

5 / 5 Share
July 22, 2026

I needed a chatty, natural-sounding AI assistant for my storefront, and wasn't able to set up it so hazel walked me through the entire setup from scratch! Hazel helped me define the perfect friendly persona, set up automated greeting hooks that instantly pitch our fast Canadian shipping, and created strict boundaries to ensure the AI doesn't give out unauthorized medical advice. It's like having a 24/7 skincare consultant working on my site for free. If you need help structuring your e-commerce AI strategy, customer FAQs, or saved replies, Chatty AI Chatbot &Live chat makes the entire process incredibly simple and highly effective!

Store Using app Total reviews Average rating
Korean-glow-world About 18 hours 2 5.0
Developer Reply

Thank you so much for the kind words! We're thrilled to hear Hazel could walk you through the full setup and make sure the AI stays within safe, appropriate boundaries. That's exactly the experience we want every merchant to have. Having a 24/7 assistant that actually sounds like your brand (and knows where to draw the line) makes a huge difference for both you and your customers. Thanks for trusting Chatty with your storefront — we're always here if you need help fine-tuning your FAQs or AI strategy further!

5 / 5 Share
July 22, 2026

Best apps for our store and Linda is very helpful!

Store Using app Total reviews Average rating
Cuura Malaysia Sdn Bhd 3 months 4 5.0
5 / 5 Share
July 21, 2026

super service

Store Using app Total reviews Average rating
Lilly Electronics Over 1 year 2 5.0
5 / 5 Share
July 20, 2026

Great customer service

Store Using app Total reviews Average rating
Joh Apparel 11 days 6 5.0
5 / 5 Share
July 19, 2026

Linda you´re a professionist in what you do , Thanks !

Store Using app Total reviews Average rating
Zen Aura About 1 hour 2 5.0
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