AquaDoc review for Chatty AI Chatbot & Live Chat
May 12, 2025
HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.
Hi AquaDoc, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your experience. We take all concerns seriously and are currently investigating the situation you described. Please know that we do not condone or engage in any form of harassment, and we are committed to maintaining respectful interactions with all users. Regarding the glitches you mentioned, our team is continuously working to improve the app’s performance and user experience. We’d greatly appreciate the opportunity to learn more about the specific issues you faced, so we can address them properly. If you're open to it, please reach out to our support team directly—we’d love to assist further and make things right. Sincerely, The Chatty Team
