Nova Pets Store review for Chatty AI Chatbot & Live Chat
Aug. 6, 2025
Poor performance overall. Been letting it run for about a month or 2 and so far, lots of issues with performance, AI response, assigning, etc. Will give one more try and return
Hi Nova Pets Store Store Owner, Thank you for your feedback. We're truly sorry to hear that your experience with Chatty didn't meet expectations. We did notice your concerns and were actively looking into the AI behavior and chat reassignment issues you mentioned. However, it seems your store was closed before we could follow up further. If you ever decide to reopen, please feel free to reach out to our support team. We’d be more than happy to help set everything up properly and ensure a much smoother experience. Wishing you all the best, and we hope to support you again in the future! Best regards, Chatty Support Team
