eJools ® review for Chatty AI Chatbot & Live Chat
July 30, 2025
Be careful. As soon as you install it, your admin's email address will be given out to all visitors that it can't find some answers to. Also, it is a lopsided plan...if you are small and have 1,000 products then you are going to need to spend for 10 agents and 5.000 replies just to get your 1,000 products in, even though you might only need 1 agent and 200 conversations.
Thank you for sharing your honest feedback. We're really sorry to hear about your concerns and have sent a follow-up email to clarify things more thoroughly. Regarding the admin email display, this is part of the fallback logic during the AI training phase, and we understand how this may have caused confusion. The good news is that we've now improved this flow to ensure greater control and security over what’s displayed to visitors. As for the pricing plan, we appreciate your input. Our current model is designed to offer flexibility across various store sizes. Thanks again for giving Chatty a try, and please feel free to reply to our email if you're open to discussing this further. We’d love the chance to better tailor the experience for you.
