All reviews

Rating Breakdown

  • 5
    97% (302 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2022

We used the app and added a chat button which doubled my daily listings. Also, our request to have it hidden in the cart was promptly accommodated. Our favorite app!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2022

the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

April 3, 2022

I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.

Using app

9 days

Total reviews

16

Average rating

3.6

Developer Reply

I'm sorry to hear you had a bad experience using Chaty :( We're very clear about our pricing (on our listing and app pricing page). If you check it out, you'll see that the free app is available for 500 visitors per month, more than enough for small stores. We can't base our pricing on "clicks" because your conversion rate depends on the quality of traffic you get to your store. If you need any further assistance, we're always available to help :)

5 / 5 Share

April 2, 2022

Quick and friendly customer service. My issue (my fault not theirs) was sorted quickly and explained so I could understand. Thanks Karina :). Also, it looks great on my store!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2022

me gusto mucho la app, tiene mucha facilidad para configurarse, ofrece efectos dinámicos muy buenos.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Excellent app, easy to install. The customer support team responses really quickly when helps are needed and super helpful too. Thank you.

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

So far I really love the convenience and the ability to communicate widely with my customers! Highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.

Using app

About 12 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 13, 2022

This is not the first store I put this application. It works great for my purposes. Great support, fast response.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Excellent app + excellent customer service I was helped by support. Fast and quality response! The app - excellent, easy

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Great app! Work flawlessly and fast. It really helps us. When we needed support they were very fast and responsive.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Definitely a must-have app with super quick and helpful support! Easy to edit. Looks and works great. Would love to see more apps from this team! 英語が得意じゃなくても問題ないアプリと思います。マックユーザーの方、サファリで動きが良くないようならクロームをお勧めします。

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 11, 2021

We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Works perfectly. Being able to offer customers multiple messaging options is perfect. Easy, intuitive set up within minutes

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2021

fantastic product with v responsive customer service. would highly reccomend. we had some feedback and the team came back saying they'd made updates for us. very impressive

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2021

I really liked the timely assistance and overall the app is just easy to go around. Just excellent !!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2021

The app was easy to configure & use. Smooth operation and integration is all you need with apps and we got that here

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

This is definitely the best marketing tool / app out there, gives an instant personal approach to the website customer, by connecting by Whatsapp or Messenger you can keep the conversation going to follow up even days later to close that important sale. Karina at Premio has offered us great service all the way. Highly recommended. Charles Tradeclearinghouse.com

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2021

Very nice social media and chat/email icons app. Design is good and looks attracts to users. I just started using this app but I think this app will help me to catch users.

Using app

7 days

Total reviews

1

Average rating

5.0