Chaty: WhatsApp & Chat buttons
WhatsApp, Messenger, Line, 20+ chat buttons app for Shopify
Rating
4.9
feedback
311
chart
#529
All reviews
Rating Breakdown
April 27, 2022
We used the app and added a chat button which doubled my daily listings. Also, our request to have it hidden in the cart was promptly accommodated. Our favorite app!
April 9, 2022
the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
April 3, 2022
I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.
I'm sorry to hear you had a bad experience using Chaty :( We're very clear about our pricing (on our listing and app pricing page). If you check it out, you'll see that the free app is available for 500 visitors per month, more than enough for small stores. We can't base our pricing on "clicks" because your conversion rate depends on the quality of traffic you get to your store. If you need any further assistance, we're always available to help :)
April 2, 2022
Quick and friendly customer service. My issue (my fault not theirs) was sorted quickly and explained so I could understand. Thanks Karina :). Also, it looks great on my store!
Feb. 23, 2022
me gusto mucho la app, tiene mucha facilidad para configurarse, ofrece efectos dinámicos muy buenos.
Feb. 18, 2022
Excellent app, easy to install. The customer support team responses really quickly when helps are needed and super helpful too. Thank you.
Jan. 30, 2022
So far I really love the convenience and the ability to communicate widely with my customers! Highly recommend.
Jan. 27, 2022
I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.
Jan. 13, 2022
This is not the first store I put this application. It works great for my purposes. Great support, fast response.
Jan. 6, 2022
Excellent app + excellent customer service I was helped by support. Fast and quality response! The app - excellent, easy
Dec. 14, 2021
Great app! Work flawlessly and fast. It really helps us. When we needed support they were very fast and responsive.
Nov. 30, 2021
Definitely a must-have app with super quick and helpful support! Easy to edit. Looks and works great. Would love to see more apps from this team! 英語が得意じゃなくても問題ないアプリと思います。マックユーザーの方、サファリで動きが良くないようならクロームをお勧めします。
Nov. 19, 2021
A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!
Nov. 11, 2021
We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!
Sept. 6, 2021
Works perfectly. Being able to offer customers multiple messaging options is perfect. Easy, intuitive set up within minutes
July 12, 2021
fantastic product with v responsive customer service. would highly reccomend. we had some feedback and the team came back saying they'd made updates for us. very impressive
July 6, 2021
I really liked the timely assistance and overall the app is just easy to go around. Just excellent !!
July 4, 2021
The app was easy to configure & use. Smooth operation and integration is all you need with apps and we got that here
June 29, 2021
This is definitely the best marketing tool / app out there, gives an instant personal approach to the website customer, by connecting by Whatsapp or Messenger you can keep the conversation going to follow up even days later to close that important sale. Karina at Premio has offered us great service all the way. Highly recommended. Charles Tradeclearinghouse.com
June 29, 2021
Very nice social media and chat/email icons app. Design is good and looks attracts to users. I just started using this app but I think this app will help me to catch users.