All reviews

Rating Breakdown

  • 5
    97% (302 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

Oct. 19, 2022

Really quick and easy to set up! What I love about this app is that you give your customers loads of choice in the way they interact with you - and they can use the format that they are most comfortable with. What makes things easier is that your customers then can reach you by mean that you are available to answer them at all times...not having to log into a seperate chat app to engage but rather getting their messages direct to your device on whatsapp or Messenger for example. SUPER for store owners with multiple shops!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

customer support was very helpful, helped me figured out some settings to customize. i like that its simple neat yet effective

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2022

Customer service was great, app is very good. I suggest it to everyone who does not want to miss any customer.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

This app is really good since our customers can now easily message us on different contact channels.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Great app. Support was prompt as well. The setting method is also easy, so it is highly recommended for stores that you want to use easily.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Bisher klappt alles super und der Support hat sehr gut weitergeholfen. Sehr übersichtlicher Aufbau.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2022

The app is wonderful! and the support at customer is fantastic! the app works very good! for us is it too much utility

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

The app is really great. Everything I was looking for! Karina from customer service helped me so much with all my questions. I wanted to change the position of the widget and to take off the pop up message. There are so many features, I'm really so pleased with it! So luck I found you:)

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

わからないところもチャットですぐに教えていただけました。 まだ始めたばかりで今後使ってみないとわからないことも多いですが サポートがしっかりしていて安心できました。 これから色々と使ってみたいと思います。

Store

LOVEIT

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

Highly beneficial & user friendly interface, I would definitely recommend if you are looking for Whats app feature.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

I recently added this to my site and i must say it brings a sense of security that clients can communicate with me always. Karima was very helpful seeing i am a novice and pretty much learning about websites as i go along. but i recommend this app

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

July 15, 2022

LINEのフローティングボタンを設置するためにこのアプリを導入しました。設定画面は英語でしたがビジュアル的にもわかりやすく使いやすかったです。設定時、ウィジェットがPC版では表示されるが、スマホ版では表示されない状況となりましたが、問い合わせのチャットで質問したところ、同日中に対応頂きアップデートされ、問題なく表示されるようになりました。Google翻訳を使用してのチャットでしたが、きちんと対応頂けたため、無事使用でき良かったと思います。

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

July 13, 2022

It is a functional application. Meets all the expectations for communication in the new modern world. Our customers appreciate the fast it is.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2022

Rigtig god og overskuelig app og kundeservice er altid hurtig til at hjælpe. Ville ønske at der var en funktion så man kunne svare kunderne direkte i appen da vi er flere om at besvare kundehenvendelser.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2022

Aiuto rapido buona applicazione! Rispondono molto velocemente e cercano di aiutare e risolvere il problema. L'applicazione funziona anche molto bene e non ho mai avuto problemi!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2022

I was worried about shopify because there are only a few applications that support Japanese, but Chaty is easy to use and easy to implement even if i don't understand the language. I was grateful for the immediate response to my inquiries.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2022

Quick help good app! They response very quick and try to help and solve the problem. The app also work very good and i have never problems with it!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 29, 2022

Super blij mee. Ideaal dat dit via een app kan, zodat het voor iedereen super makkelijk te installeren is. Werkt als een trein.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 28, 2022

I would Like this chaty beacuse it incolod lots of social media , it is easy and convenient to use. And if I have any problem, you also reply quickly , it make me easy to Solve the problem. But some of social media is not easy to use, it is difficulty to add the account inside. ( example: Line ) And the Monthly limit is a bit low, i do not want to spend too much on buying restrictions. After that, i am come form Hong Kong , but my english is very poor , i hope the chaty langage have traditional Chinese . it can make me easy to use and easy to use more functions

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2022

簡単にボタンの設定が出来てうれしいです。 困ったことをチャットで質問したら、数分で応答をもらいました。感激しました。 早くて親切な対応にどれほど喜んでいるかを説明します。 私は、ワードプレスのサイトも運用しています。全くプログラムやコンピュータ言語がわからないので、有料のサポートサービスを利用しています。しかし、そのサービスの質が悪くて、大変困っています。応答は、メールで1日に1回返事が受け取れるだけです。内容は、専門用語ばかりで、理解出来ません。復元ボタンがあるのに、設定しなければ復元できないそうです。その設定は、全く難解で10日間サイトは止まったままです。 こんな経験をすると、chatyスタッフの対応がいかに素晴らしいか。如何に安心を感じるかを理解してもらえると思います。 本当に、ありがとうございます。 I am happy with the ease of setting up the buttons. I asked a question in chat about a problem I was having and got a response within a few minutes. I was very impressed. Let me explain how pleased I am with the fast and helpful response. I also run a WordPress site. Since I don't know any programming or computer language at all, I use a paid support service. However, the quality of that service is poor and I am having a very difficult time with it. Responses are only received once a day via email. The content is full of jargon, which I do not understand. They have a restore button, but you have to set it up to restore. The settings are totally esoteric and the site has been dead for 10 days. I am considering not paying any more money. This experience makes me realize how wonderful the chaty staff is and how secure I feel. I am sure you will understand how relieved I feel when I have this experience. Thank you very much.

Using app

22 days

Total reviews

5

Average rating

4.8