Chaty Chat Buttons & WhatsApp
WhatsApp, Messenger, Line, 20+ chat buttons app for Shopify
Rating
5.0
feedback
207
chart
#911
All reviews
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July 7, 2022
I was worried about shopify because there are only a few applications that support Japanese, but Chaty is easy to use and easy to implement even if i don't understand the language. I was grateful for the immediate response to my inquiries.
June 29, 2022
Super blij mee. Ideaal dat dit via een app kan, zodat het voor iedereen super makkelijk te installeren is. Werkt als een trein.
June 28, 2022
I would Like this chaty beacuse it incolod lots of social media , it is easy and convenient to use. And if I have any problem, you also reply quickly , it make me easy to Solve the problem. But some of social media is not easy to use, it is difficulty to add the account inside. ( example: Line ) And the Monthly limit is a bit low, i do not want to spend too much on buying restrictions. After that, i am come form Hong Kong , but my english is very poor , i hope the chaty langage have traditional Chinese . it can make me easy to use and easy to use more functions
May 2, 2022
簡単にボタンの設定が出来てうれしいです。 困ったことをチャットで質問したら、数分で応答をもらいました。感激しました。 早くて親切な対応にどれほど喜んでいるかを説明します。 私は、ワードプレスのサイトも運用しています。全くプログラムやコンピュータ言語がわからないので、有料のサポートサービスを利用しています。しかし、そのサービスの質が悪くて、大変困っています。応答は、メールで1日に1回返事が受け取れるだけです。内容は、専門用語ばかりで、理解出来ません。復元ボタンがあるのに、設定しなければ復元できないそうです。その設定は、全く難解で10日間サイトは止まったままです。 こんな経験をすると、chatyスタッフの対応がいかに素晴らしいか。如何に安心を感じるかを理解してもらえると思います。 本当に、ありがとうございます。 I am happy with the ease of setting up the buttons. I asked a question in chat about a problem I was having and got a response within a few minutes. I was very impressed. Let me explain how pleased I am with the fast and helpful response. I also run a WordPress site. Since I don't know any programming or computer language at all, I use a paid support service. However, the quality of that service is poor and I am having a very difficult time with it. Responses are only received once a day via email. The content is full of jargon, which I do not understand. They have a restore button, but you have to set it up to restore. The settings are totally esoteric and the site has been dead for 10 days. I am considering not paying any more money. This experience makes me realize how wonderful the chaty staff is and how secure I feel. I am sure you will understand how relieved I feel when I have this experience. Thank you very much.
April 27, 2022
We used the app and added a chat button which doubled my daily listings. Also, our request to have it hidden in the cart was promptly accommodated. Our favorite app!
April 9, 2022
the customers service is very well, there is a problem for the edit saving and running on google chrome but they fixed the problem finally and quickly.
Using app
Over 1 year
Total reviews
1
Average rating
5.0
April 3, 2022
I misunderstood the free plan criteria about 500 visitors a month, thinking its 500 ppl who would be messaging me. Installed on 25 mar and by 4 apr, received an email and the app turned off on my website unless I upgraded. Basically what did the app do for me within these 2 weeks. No one sent a msg, no one asked anything. But because I reach a traffic of 500 visitors be it for a minute or 2, that counts. It's a ridiculous criteria. Maybe receiving 50 queries a month would have been a fairer criteria.
I'm sorry to hear you had a bad experience using Chaty :( We're very clear about our pricing (on our listing and app pricing page). If you check it out, you'll see that the free app is available for 500 visitors per month, more than enough for small stores. We can't base our pricing on "clicks" because your conversion rate depends on the quality of traffic you get to your store. If you need any further assistance, we're always available to help :)
Feb. 23, 2022
me gusto mucho la app, tiene mucha facilidad para configurarse, ofrece efectos dinámicos muy buenos.
Feb. 18, 2022
Excellent app, easy to install. The customer support team responses really quickly when helps are needed and super helpful too. Thank you.
Jan. 27, 2022
I had some issues during installation but I will say that the customer support team was on top of it all! From Katrina to the Developer, they made sure my installation was a success. As a small business owner, I understand things don't always go as planned in the beginning stages. But, it is how you recover and correct the issues that sticks out to me. I want to thank the Customer Success Team and wish you the best with your app.
Nov. 30, 2021
Definitely a must-have app with super quick and helpful support! Easy to edit. Looks and works great. Would love to see more apps from this team! 英語が得意じゃなくても問題ないアプリと思います。マックユーザーの方、サファリで動きが良くないようならクロームをお勧めします。
Nov. 19, 2021
A must-have for all Shopify sellers, well designed and top of features available, + a Premium customer support!
Nov. 11, 2021
We have been using this app in WordPress and after migrating to Shopify. We are still in love with it and most importantly the people and team behind it. They are lovely, willing to listen, and helpful!
June 29, 2021
This is definitely the best marketing tool / app out there, gives an instant personal approach to the website customer, by connecting by Whatsapp or Messenger you can keep the conversation going to follow up even days later to close that important sale. Karina at Premio has offered us great service all the way. Highly recommended. Charles Tradeclearinghouse.com
June 29, 2021
Very nice social media and chat/email icons app. Design is good and looks attracts to users. I just started using this app but I think this app will help me to catch users.
May 6, 2021
Karina was an amazing help to us when we were having some technical issues. Without her help we would have given up! She was very responsive and her communication was excellent. Thank you very much
April 15, 2021
What a great app. Very happy with the result. Everything can be set according to your own brand. I had some problems getting the widget "live" and was helped immediately by email. Highly recommended.
April 15, 2021
O app possui uma funcionalidade excelente e de simples configuração do número de whatsapp. Além disso, o suporte se prontificou rapidamente para tirar todas as dúvidas.
April 6, 2021
I recommend Chaty a 100% the customer service is excellent, and the way the app works is so easy to understand and install, it has made the way I talk to my customers so much easier and personalized, I thank Karina and the team for keeping me updated about a new feature I needed for my site, wich is to know from what URL the customer clicked on the message us button, well thanks a lot you guys and please use Chaty!
Feb. 18, 2021
Muy buena aplicación fácil de instalar y gestionar. Nos ayuda a que nuestros clientes nos escriban directamente, y tengamos más posibilidades de venta.