Rating

4.6

feedback

48

Reviews

chart

#588

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    4%
  • Less than a day
    6%
  • Less than a month
    35%
  • Less than a year
    52%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify app are quite mixed. While some users praise the app for its great functionality, ease of use, and helpful customer support, others express frustration with the lack of support, high pricing, and slow response times. Positive themes include the app's ability to customize the checkout process, provide upsell opportunities, and improve the overall customer experience. On the other hand, negative themes revolve around issues with support responsiveness, pricing compared to similar apps, and difficulties in resolving technical issues. Overall, the app seems to offer valuable features but may require improvements in support and pricing to cater to a wider range of users.

Highlights

Customization of checkout process and upsell opportunities
Customer support quality and responsiveness
Pricing compared to similar apps
Ease of use and functionality
Technical issues and resolution

Rating Breakdown

  • 5
    90% (43 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    4% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

July 1, 2024

BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.

Using app

18 days

Total reviews

16

Average rating

4.4

3 / 5 Share

June 24, 2024

Nice, but why should I pay 200$ when there are similar apps for 5$/month?

Using app

10 minutes

Total reviews

4

Average rating

2.0

5 / 5 Share

June 17, 2024

Great app. Does everything you want it to!

Using app

11 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Really great addition to Checkout Extensibility. Have been able to stop our reliance on custom checkout.liquid code and switch to a much simpler & highly configurable way to include things like dynamic shipping warnings/estimated production times and custom fields for tax details/EORI, etc. Look forward to testing upsell functions.

Using app

7 days

Total reviews

2

Average rating

5.0

4 / 5 Share

May 13, 2024

As a brand that took an early leap to checkout extensibility, checkout blocks saved the day! It is a quick and easy way to help us customize our checkout to parity on the front-end. It's a strong 4 stars! There are some minor kinks otherwise it would be 5 stars.

Using app

4 days

Total reviews

1

Average rating

4.0

All reviews

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