All reviews

Rating Breakdown

  • 5
    86% (51 ratings)
  • 4
    3% (2 ratings)
  • 3
    3% (2 ratings)
  • 2
    2% (1 ratings)
  • 1
    5% (3 ratings)
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2 / 5 Share

Feb. 7, 2024

Support is not very responsive or helpful with Checkout Blocks. On average it took 3.5 days for a response and often requires a follow up reminder. The interface is clunky and not intuitive but I understand it make take some creativity to integrate with the existing checkout codebase. We are still waiting to hear back about a bug that we reported 1/11.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Unfortunately the bug in question is on Shopify’s end. We’re at their mercy on when (if ever) it will be fixed. We’ll work to lower the average response going forward with our dedicated support team. Thanks for your feedback!