All reviews

Rating Breakdown

  • 5
    75% (59 ratings)
  • 4
    5% (4 ratings)
  • 3
    3% (2 ratings)
  • 2
    6% (5 ratings)
  • 1
    11% (9 ratings)
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1 / 5 Share

March 3, 2025

Not a lot of functionality without paying

Using app

20 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hi there! Shopify's Checkout Blocks app is 100% free. :)

1 / 5 Share

Feb. 18, 2025

The app was bought by shopify and then functionality was completely removed... plus the liquid logic does NOT work. We're talking about simple if statements, you can't even write a single rule even copying and pasting their examples in their "documentation". This was a huge bait and switch, just look elsewhere.

Store

Cadence

Using app

9 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Feb. 7, 2025

With the basic plan, you're only able to add blocks to the thank you and order status pages, which feels pretty limited. This app has a lot of potential to improve the checkout experience, but it seems like it's only available to businesses that are already successful. So sad, I will stick to the legacy.

Using app

About 2 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. At this time, editing within checkout requires Shopify Plus. However, you can continue to use the Checkout Blocks app on the Thank you and Order Status pages across all Shopify plans. To learn more about what’s available for your Shopify plan, you can read this guide: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations

1 / 5 Share

Feb. 3, 2025

With the basic plan you can only add blocks to the thank you and order status page = basically useless Why are you making life so damn hard for small businesses? This would be such a cool and important app to improve the conversation in the checkout, but you only make it available for the shops that have already "made it" I'm sure there is a better freemium setup that you could have choosen. Even a small fee would be fine.

Using app

About 5 hours

Total reviews

4

Average rating

2.8

Developer Reply

Thank you for your review. At this time, editing within checkout requires Shopify Plus. However, you can continue to use the Checkout Blocks app on the Thank you and Order Status pages across all Shopify plans. To learn more about what’s available for your Shopify plan, you can read this guide: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations

1 / 5 Share

Feb. 1, 2025

$2300 to be able to edit the checkout page is absurd. Very limited features unless you have a Shopify Plus plan.

Using app

22 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your review. At this time, editing within checkout requires Shopify Plus. However, you can continue to use the Checkout Blocks app on the Thank you and Order Status pages across all Shopify plans. To learn more about what’s available for your Shopify plan, you can read this guide: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations

1 / 5 Share

Jan. 15, 2025

I need to have the Plus plan and pay over 2 300 $ per month to be able to edit the check out page. The place for up sales. Most people skip the cart, where we can ad stuff. Why is it only free to edit thank you page and order status page? As a very small company it's so important with every cent saved and added in up sales. Please make it possible to edit check out even as a small shop owner. I already pay for so many apps for features that should be basic in Shopify.

Using app

5 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. At this time, editing within checkout requires Shopify Plus. However, you can continue to use the Checkout Blocks app on the Thank you and Order Status pages across all Shopify plans. To learn more about what’s available for your Shopify plan, you can read this guide: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations

1 / 5 Share

Nov. 12, 2024

You can add only 1 geolocation ruleset group for the address block. Are you even serious? What an absolute junk.

Using app

About 2 hours

Total reviews

19

Average rating

4.5

Developer Reply

Thank you for your review. We appreciate your feedback and plan to improve the flexibility of the address blocking functionality and how it works across markets and regions.

1 / 5 Share

July 1, 2024

BEWARE - now that Shopify has purchased this app there is ZERO support. I had to fight with the chat support to even convince them that this app was owned by Shopify . We have been having issues with this app since the first install and Shopify Plus has been totally incompetent. Now they said we need to hire an outside company to fix the issue. Shopify should never have purchased this app if they were not prepared to support it.

Using app

18 days

Total reviews

16

Average rating

4.4

1 / 5 Share

May 4, 2024

As a user of this application, I have encountered numerous problems while using it. One of the most frustrating things is the lack of an online chat feature. Whenever I need support, I have to wait for hours to get a response. Unfortunately, the support service is probably the worst that I have ever encountered. When I do get a response, it's usually just incomprehensible screenshots and messages stating that my request has been sent to the technical department. One time, I spent my entire day trying to change the name of the delivery. However, I had to wait for hours just to get a response from the support team. Even after numerous requests, the problem persisted and nothing was done to resolve it. Eventually, they wrote that they would transfer the information about the problem to someone else, which was not helpful at all. Overall, my experience with this application has been very negative, and I regret having purchased a plan for 1 year. I do not recommend it to anyone looking for a reliable and efficient application. 05/04/24 I am writing to express my concerns regarding continuous functionality issues with your application, which remain unresolved despite my previous communications with your support team. The most recent incident occurred on April 20th, and as of today, May 4th, I am still unable to access the essential functions of the application. I have fulfilled my payment obligations for the promised service, yet the persistent issues have significantly hindered my ability to use the service effectively. This situation is impacting my store and I am extremely dissatisfied with the ongoing disruptions. I urgently request a thorough investigation into these issues, a clear timeline for when they will be resolved, and a statement regarding compensation for the period the service has been unavailable or dysfunctional. I appreciate your immediate attention to this matter and look forward to your prompt response. Sincerely, David H. Filler Lux

Using app

4 months

Total reviews

12

Average rating

4.3

Developer Reply

Hi there, Sorry to hear you are unhappy with the support we provided which was 24/7 within an hour over the weekend. Mind you, this is above and beyond many apps who would not respond to you over the weekend. Our support team worked through multiple setup issues on your end and our technical team is investigating your most recent inquiry (less than one business day as well). As you can tell from our other 5 star reviews, our support goes above and beyond.