All reviews

Rating Breakdown

  • 5
    103% (30 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 100% (30)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

Incredible support, highly customizable, flexible and fast. 5 stars! Thank you Chizy team.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2026

really happy with customer service

Using app

--

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

Jade was absolutely wonderful to work with while setting up our new chatbot. She was extremely patient, proactive, and always willing to go the extra mile to make sure everything was done properly. Her guidance and advice were incredibly helpful, and she took the time to ensure the chatbot was well configured to meet our business needs. I truly appreciated her professionalism, responsiveness, and support throughout the entire process. Highly recommend working with her!

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

I can’t recommend the Chizy AI team enough! Setting up an AI chatbot for my store felt like a huge task, but their support team made it seamless. They helped me customize the bot to match my branding perfectly and even assisted with fine-tuning the AI’s responses. It’s like having an extra team member working 24/7. 5 stars!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Really good , amazing support agent Jade

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

We set up this app with the great support of Evelynn. Her guidance during the setup and the follow-up support in customizing and optimizing the AI chatbot were excellent. Everything works smoothly, the design looks great, and the integration with Shopify Inbox is seamless. We’re excited to use all the features this app offers. Thank you, Evelynn, for the outstanding service.

Using app

4 days

Total reviews

14

Average rating

4.9

5 / 5 Share

Feb. 3, 2026

Helped me and my team with customising the ChatBot exactly according to our requirements. Evelynn has been very helpful. Surely recommended. Thank You.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2026

Amazing customer service and support. The app was very easy to learn and the AI trained in no time to address questions accurately about anything from my store. What made the experience of using this app even better was Sophie taking the initiative to make sure after synching it to my shopify inbox that the chat function was strategically positioned on my page for desktop and mobile browsing to not overlap with anything else on my page when being used. She promptly provided her support to adjust the coding for proper positioning. This app is a must have with top tier service and support.

Using app

4 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Outstanding technical support The support team was absolutely excellent. They carefully listened to my requests and implemented custom changes to the app’s functionality, perfectly adapting it to my specific needs. Every request was handled quickly, accurately, and with great attention to detail, clearly demonstrating strong technical expertise and genuine willingness to help. Their work significantly improved the app’s integration with my store. Professional, reliable, and truly solution-oriented support. Highly recommended!

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

A huge upgrade to our customer experience Chizy AI Chatbot has been a game-changer for our customers. It fits seamlessly into our store and makes it incredibly easy for shoppers to get quick, helpful answers without friction. The chat feels natural, on brand, and genuinely improves the overall shopping experience rather than getting in the way. What really sets Chizy AI apart is the support behind it. Their team is always there to help, whether it’s setup, fine-tuning responses, or optimising the chat for our customers. A special mention to Evelynn, who has been amazing to work with responsive, knowledgeable, and genuinely invested in making sure everything works perfectly for our store. Highly recommend Chizy AI to any business that cares about customer experience and wants a chatbot that actually adds value.

Using app

About 1 hour

Total reviews

18

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I installed this app a little sceptical about what an AI could do in a chat. But I was amazed. Immediately after installing it, without giving any customised instructions, it began to respond professionally and courteously to my questions, suggesting the most suitable products in the chat. The real highlight is the support, which is always available and ready to solve all my problems. They even developed a new feature based on a suggestion I made. I have to say, it's really FANTASTIC!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Une excellente application ! L’interface est intuitive et les fonctionnalités sont au top. Mention spéciale pour le service client : ils sont extrêmement réactifs et professionnels. Je recommande vivement

Using app

About 13 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

Jan. 26, 2026

Great app !! And great support (thanks sophie:)). I definitly recommand this app who is much better than a lot of other options on the shopify app store ;)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The app is very useful and they have a support team that will help you with anything you need without hesitation. You should definitely use this app.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Chizy works perfectly and setup is super easy. The chatbot started answering product questions almost immediately and noticeably reduced our manual support workload. Also, special shoutout to Sophia — her support is truly excellent: fast, helpful and professional. Highly recommended!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Good support, simple app and it has a nice feature, you can integrate it against Shopify Inbox and use the mobile app to get notifications and follow up chats. I do wish more things could be customized in the app instead of having custom CSS and JS code.

Using app

About 15 hours

Total reviews

27

Average rating

4.1

5 / 5 Share

Jan. 12, 2026

Excellent app with a reliable AI that actually understands customer queries. Easy setup, great automation features, and outstanding support. The team goes above and beyond to help!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Top quality team , quick and work well

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Extremely happy with the App and their customer service. Everyone should use and integrate with Shopify Inbox for better productivity.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Love Chizy! The customer service has been great—quick to respond and solved all my issues.

Using app

18 days

Total reviews

1

Average rating

5.0