All reviews

Rating Breakdown

  • 5
    100% (59 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 88% (52)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 26, 2026

Great app !! And great support (thanks sophie:)). I definitly recommand this app who is much better than a lot of other options on the shopify app store ;)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

The app is very useful and they have a support team that will help you with anything you need without hesitation. You should definitely use this app.

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

I just wanted to give a special shoutout to Sophie and sincerely thank you for being such an amazing support throughout. There wasn’t a single moment where I felt stuck, confused, or alone—every question I had was addressed with patience and clarity. Your support made everything feel manageable and smooth, even when things felt overwhelming on my end.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Chizy works perfectly and setup is super easy. The chatbot started answering product questions almost immediately and noticeably reduced our manual support workload. Also, special shoutout to Sophia — her support is truly excellent: fast, helpful and professional. Highly recommended!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Good support, simple app and it has a nice feature, you can integrate it against Shopify Inbox and use the mobile app to get notifications and follow up chats. I do wish more things could be customized in the app instead of having custom CSS and JS code.

Using app

About 15 hours

Total reviews

31

Average rating

4.2

5 / 5 Share

Jan. 12, 2026

Excellent app with a reliable AI that actually understands customer queries. Easy setup, great automation features, and outstanding support. The team goes above and beyond to help!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Just started using the app, so it’s still early and I don’t have much to say about the features yet. But during setup, customer support (Sophie) was super responsive and helpful. The whole experience felt smooth and reassuring, which gives me confidence that the app itself will be just as reliable.

Store

OSIMT

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Top quality team , quick and work well

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Extremely happy with the App and their customer service. Everyone should use and integrate with Shopify Inbox for better productivity.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Love Chizy! The customer service has been great—quick to respond and solved all my issues.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2025

I recently started using the Chizy chat, and the team has been extremely helpful. They handled all my requests and requirements almost immediately. I’m very satisfied with the app and would definitely recommend it to everyone.

Using app

28 days

Total reviews

24

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

“The team obviously deserve a 5 stars,because they try to help the customers and go extra to make the chatbot work best for every store. They also value my sharing in order to improve the app! Really recommend!”

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

This is a great app, it works perfect, is free, has great functionality and is packed with useful features. The support team (Especially Evelynn) is amazing at ensuring your issues are resolved very quickly and make it a point to ensure this chatbot is setup perfect for your store.

Store

My Store

Using app

10 days

5 / 5 Share

Nov. 20, 2025

Chizy – AI Chatbot & AI Agents has been an absolute game-changer for my business. The chatbot is fast, intelligent, and handles customer queries with impressive accuracy. Setting it up was simple, and the automation tools make daily operations much smoother. What truly stands out is their service quality and support team. Whenever I needed help or had questions, the support team responded quickly with clear, helpful solutions. They are polite, knowledgeable, and genuinely care about improving your experience.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

The experience using this app so far has been amazing. The team have gone above and beyond assisting me to implement the chat bot on my site and implement some customisations to match my branding. There was also a few issues with it not being to answer questions correctly that the team fixed within the hour. Ive been searching for a chatbot app that both worked and didn't break my site when deployed and this app has delivered beyond my expectations. Highly Recommend!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2025

sophie shes the best the app is good and the servoce is phenomenal! big heart ♥

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Hi Kevin here from Papanui cycles ( NZ ) Yesterday I downloaded Chizy 26/10/2025 . I have had my site fine tuned to work better with Chizy and the free tune up from Chizy was so prompt and amazing support. Keep up the great work

Using app

1 day

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 6, 2025

Chizy feels like an AI from the future — replies in seconds and totally matches my store’s aesthetic. And also it's absolutely free

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Dear Douyin Shop, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you like our product. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected]

5 / 5 Share

Sept. 27, 2025

The Chizy AI chatbot is quite interesting and really adds value to my store. The features are cool, easy to access, and the replies feel natural and engaging. I especially like the product suggestion feature—it makes the shopping experience smoother for customers. One of my favorite parts is that I can add my own logo, which makes the chatbot feel personalized to my brand. The attending and overall support are also great. Highly recommended!

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Dear Buytitude, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you like our product and service. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at [email protected]