Chizy: AI Chatbot & AI Agents

Jan. 28, 2026

A huge upgrade to our customer experience Chizy AI Chatbot has been a game-changer for our customers. It fits seamlessly into our store and makes it incredibly easy for shoppers to get quick, helpful answers without friction. The chat feels natural, on brand, and genuinely improves the overall shopping experience rather than getting in the way. What really sets Chizy AI apart is the support behind it. Their team is always there to help, whether it’s setup, fine-tuning responses, or optimising the chat for our customers. A special mention to Evelynn, who has been amazing to work with responsive, knowledgeable, and genuinely invested in making sure everything works perfectly for our store. Highly recommend Chizy AI to any business that cares about customer experience and wants a chatbot that actually adds value.

Jan. 28, 2026

I installed this app a little sceptical about what an AI could do in a chat. But I was amazed. Immediately after installing it, without giving any customised instructions, it began to respond professionally and courteously to my questions, suggesting the most suitable products in the chat. The real highlight is the support, which is always available and ready to solve all my problems. They even developed a new feature based on a suggestion I made. I have to say, it's really FANTASTIC!

Jan. 26, 2026

Great app !! And great support (thanks sophie:)). I definitly recommand this app who is much better than a lot of other options on the shopify app store ;)

Jan. 23, 2026

The app is very useful and they have a support team that will help you with anything you need without hesitation. You should definitely use this app.

Jan. 21, 2026

Support is amazing and go above and beyond to make sure the app works and functional on my site. Very responsive and super helpful.

Jan. 19, 2026

I just wanted to give a special shoutout to Sophie and sincerely thank you for being such an amazing support throughout. There wasn’t a single moment where I felt stuck, confused, or alone—every question I had was addressed with patience and clarity. Your support made everything feel manageable and smooth, even when things felt overwhelming on my end.

Jan. 15, 2026

Chizy works perfectly and setup is super easy. The chatbot started answering product questions almost immediately and noticeably reduced our manual support workload. Also, special shoutout to Sophia — her support is truly excellent: fast, helpful and professional. Highly recommended!

Jan. 14, 2026

Good support, simple app and it has a nice feature, you can integrate it against Shopify Inbox and use the mobile app to get notifications and follow up chats. I do wish more things could be customized in the app instead of having custom CSS and JS code.

Jan. 12, 2026

Excellent app with a reliable AI that actually understands customer queries. Easy setup, great automation features, and outstanding support. The team goes above and beyond to help!

Jan. 9, 2026

Just started using the app, so it’s still early and I don’t have much to say about the features yet. But during setup, customer support (Sophie) was super responsive and helpful. The whole experience felt smooth and reassuring, which gives me confidence that the app itself will be just as reliable.

Jan. 9, 2026

Top quality team , quick and work well

Jan. 7, 2026

Extremely happy with the App and their customer service. Everyone should use and integrate with Shopify Inbox for better productivity.

Jan. 7, 2026

Love Chizy! The customer service has been great—quick to respond and solved all my issues.

Dec. 31, 2025

I recently started using the Chizy chat, and the team has been extremely helpful. They handled all my requests and requirements almost immediately. I’m very satisfied with the app and would definitely recommend it to everyone.

Dec. 24, 2025

“The team obviously deserve a 5 stars,because they try to help the customers and go extra to make the chatbot work best for every store. They also value my sharing in order to improve the app! Really recommend!”

Dec. 22, 2025

This is a great app, it works perfect, is free, has great functionality and is packed with useful features. The support team (Especially Evelynn) is amazing at ensuring your issues are resolved very quickly and make it a point to ensure this chatbot is setup perfect for your store.

Nov. 20, 2025

Chizy – AI Chatbot & AI Agents has been an absolute game-changer for my business. The chatbot is fast, intelligent, and handles customer queries with impressive accuracy. Setting it up was simple, and the automation tools make daily operations much smoother. What truly stands out is their service quality and support team. Whenever I needed help or had questions, the support team responded quickly with clear, helpful solutions. They are polite, knowledgeable, and genuinely care about improving your experience.

Nov. 11, 2025

The experience using this app so far has been amazing. The team have gone above and beyond assisting me to implement the chat bot on my site and implement some customisations to match my branding. There was also a few issues with it not being to answer questions correctly that the team fixed within the hour. Ive been searching for a chatbot app that both worked and didn't break my site when deployed and this app has delivered beyond my expectations. Highly Recommend!

Nov. 10, 2025

sophie shes the best the app is good and the servoce is phenomenal! big heart ♥

Oct. 27, 2025

Hi Kevin here from Papanui cycles ( NZ ) Yesterday I downloaded Chizy 26/10/2025 . I have had my site fine tuned to work better with Chizy and the free tune up from Chizy was so prompt and amazing support. Keep up the great work