Circle Hand
Shopify App for Consignment, Thrift & Secondhand Stores
Rating
4.8
feedback
18
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#1,634
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Oct. 30, 2024
We were all set up to go at $5/mom after a call with Len and suddenly everything changed. My account was now $30 and in less than a week (in which I was traveling) I’m bombarded with email to update to the new plan with no prior notice. Then a day before I was told I had to make a choice, they deactivated my account. I get they are still figuring things out, but this wasn’t the way.
Hey, Thank you for taking the time to share your experience with us. To clarify, while we don't offer a $5 plan (and haven't in the past), we have reached out to offer some solutions to address your needs: We've extended your trial, offered you a discount, and are ready to help you export your data if you decide to move to another platform. We have also sent you a free Airtable template as an alternative. We apologize for the misunderstanding and take full responsibility for any inconvenience this may have caused. Best, Max from Circle-Hand