All reviews

Rating Breakdown

  • 5
    80% (36 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    2% (1 ratings)
  • 1
    16% (7 ratings)

Reviews with Text

  • 100% (45)
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5 / 5 Share

Sept. 14, 2021

Great App. It does exactly what it says. Doesn't fire off fake fraud notifications like other fraud accounts. Really happy with it!

Using app

About 2 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you Sam for the feedback! Looking forward to catching up soon! ~Ralph

5 / 5 Share

Aug. 8, 2021

Great support, easy to set up and provides great fraud protection. We'd recommend ClearSale to any Ecommerce business

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the awesome review! Looking forward to seeing your expansion into other countries going live! ~Ralph

5 / 5 Share

July 25, 2021

So relieved to have protection against chargebacks. The process to get ClearSale up and running is so easy and the small charge is well worth it. I lost so much money in one month before using ClearSale that it has been a struggle to recover. I can't believe that people in the world use these tactics to get goods for free. It's so sad. I think a lot of people also don't realize that you aren't getting money back from a bank, you are taking money directly from a small business. . Thank-you ClearSale!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Carolyn for the wonderful review. We are happy that you found us and that we can help your business! ~Ralph

5 / 5 Share

June 9, 2021

Great team support, easy to set up, and I am very happy with the service so far! Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review and thank you for having the confidence in ClearSale to look after your websites! -Ralph

5 / 5 Share

June 4, 2021

It is a pretty straightforward app. Easy to install. They have a helpful sales and technical team. They respond very quickly. It gives the security we need in dealing with customer orders. They offer 100% insurance on fraudulent orders so you're fully protected. Ralph also was always there to make sure we are supported.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words and having your websites running with us. Look forward to working together for a long time. -Ralph

5 / 5 Share

June 2, 2021

Nice and easy to use and integrate. Support is quick and responsive. Thank you Ralph for all of your help. Looking forward to having Clearsale continue to protect all of our orders and mitigate our risk.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you, Dan, for the kind words. It's great to see that our solution is helping the business in reducing fraud while increasing revenue! We look forward working with you on the other websites in the future. -Ralph

5 / 5 Share

May 3, 2021

Fantastic app and even better service, Ralph will stop at nothing to make sure all is good when setting it up and whilst using it. A really great time saving app for online orders.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Kurt for the awesome review. Looking forward working with you and catching some big fish! -Ralph

5 / 5 Share

April 28, 2021

Im very happy with clearsale thus far. I had a large sale a few days ago and it was flagged by clearsale, and then approved a few hours later. I really appreciated the assurance if gave me as a business owner. I love that I now have one less thing to worry about. Integration was also super easy.

Using app

13 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your wonderful review! We're so happy to hear that you've had a positive experience and we look forward to working with you :)

5 / 5 Share

April 25, 2021

Unfortunately online fraud attempts are a daily reality for us these days. We had a manual process in place that took up more and more of our time as our store has grown. With Clearsale we now have an automated process in place that gives us piece of mind while we can focus on more customer value added activities. Ralph, our local Australian rep is very responsive when we have any questions or issues.

Using app

5 months

Total reviews

9

Average rating

4.9

Developer Reply

Thank you for the kind words and great to hear that the solution is working for you as we had envisioned. Looking forward to many years of working together -Ralph

5 / 5 Share

Dec. 20, 2020

ClearSale is the best Fraud Detection software. Saves us a ton of time and instills confidence on the orders they approve. Very high approval rate for orders. Other options are overpriced compared to ClearSale. Switch to ClearSale right away!

Using app

About 1 month

Total reviews

13

Average rating

5.0

Developer Reply

We appreciate the nice words and the confidence you have in ClearSale, MFI Medical team!

5 / 5 Share

Dec. 7, 2020

We sell a high risk category of product and clearsale has been great putting in a guarantee against chargebacks. The integration was top notch with deep integration into the sales orders meaning the pick pack team don't need to lookup an additional page. We are running on their express service allowing us to hit our quick delivery timeframes that we price ourselves on. Looking forward to increasing our sales with the confidence of not worrying about fraud and chargebacks.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Happy to help Simply-LEDs and your sales in Australia and throughout the world. Thanks for your partnership!

5 / 5 Share

Nov. 9, 2020

We have been looking for a fraud protection solution for Shopify that helps us identify and protect us from fraud orders. And the only real solution that we found that works is Clearsale. They work with small businesses and give us the peace of mind. It is super easy to install and if you have any suggestion or request, the development team is fast to response and super helpful. We found this to be the best solution for a small Shopify shop.

Using app

About 2 months

Total reviews

28

Average rating

5.0

Developer Reply

Thanks for your generous words and review. We appreciate your partnership! We look forward to helping you grow your company!

5 / 5 Share

Oct. 23, 2020

In recent years, fraud has increased so much, that we couldn't make an online shop because we were afraid of fraud as our shop dealing with high-priced products, but we meet ClearSale, sold and shipping the products with confidence. Guarantee is also the biggest reason for choosing.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking time to review ClearSale. We appreciate your partnership and look forward to helping you grow your sales in Australia and beyond!

5 / 5 Share

Sept. 15, 2020

Updated review: ClearSale reached out to me and fixed the issue. If you guys are scared about fraud payments pick these people. They are super helpful! Old review: I love their service, but the only problem is they are charging me 1% for offline orders too which is ridiculous. I hate how they do this

Using app

20 days

Total reviews

22

Average rating

3.5

Developer Reply

Thanks for working with us to identify and remove your point of sale orders. We are focusing in on the card not present orders and are happy that all is working well. Thanks for your partnership!

5 / 5 Share

July 16, 2020

I am not sure why this app has not been downloaded hundreds of times. it is hands down the best fraud app on Shopify, I tried several that were rubbish. this is the real deal used by some major companies like Disney. price is cheap per transaction, no monthly fees. support 5 stars, I was onboarded almost instantly. I was having major issues with fake orders, now I sleep well knowing the best of the best are on it, and even if one does slip through I am covered. anyone who is in a similar position to me, needing professional fraud software for a great price, this is the best option on Shopify by a country mile. Do not waste your time on the others, I did and all have limitations only this one is the complete package run by a true fraud organization, not just some developers who have made a fraud Shopify app, major difference. Thank you, Bruno, Connor, and Kaio for your help getting me set up. Kind Regards Rob - Owner, Rug Love Limited

Using app

6 days

Total reviews

31

Average rating

4.7

Developer Reply

We appreciate your partnership and nice words Rob and Rug Love. We appreciate you giving us your trust to look over your transactions, and look forward to working with you for many years ahead! The team is here if you have questions moving forward.

5 / 5 Share

July 8, 2020

We started using ClearSale about one month ago. It is a big relief for our sale team. No more guessing on fraud, and no more unnecessary rejections. The fraud verification result comes back quick, most time instantly. We highly recommend!

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Moonwalk USA! We appreciate having you as a partner and for giving us the nice review! Glad you are getting quick results and not having to hassle with fraud.