Archipel Berlin review for Zapiet ‑ Pickup + Delivery
June 29, 2023
We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products. We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done ! In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.
Hi Adrien, Thank you so much for taking the time to leave such a kind review . We truly appreciate your loyalty and support over the past few years. We were delighted to fulfill your request regarding the new Shopify feature. It's our pleasure to adapt and enhance our app based on the needs of our users. If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help. Kind regards, -Ronan