Zapiet ‑ Pickup + Delivery
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Genesis was a wonderful help today and corrected our problem quickly Thank you!!
Both Sandy and Pavlo were super helpful and actually did all the backend fixes for me which made my life so much easier. Thanks guys, really appreciate it.
Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!
Muy buena atención al cliente de Jessica, muy amable y muy resolutiva.
The team is so helpful and provides an instant response.
Veronica and Jayne were an amazing help to sort out some deep issues that were impacting customer experience. Very grateful to them both, for listening, problem solving and communicating back to me really clearly what changes had been made.
Thank you so much for your 5-star review, Celia! Thank you for choosing Zapiet - Pickup + Delivery. If you ever need any assistance in the future, please don't hesitate to reach out. Best regards, Betty
Thank you so much for the 5-star review! We truly appreciate your support and are delighted to hear you're enjoying Zapiet – Pickup + Delivery. Our goal is to help businesses like yours manage local delivery and pickup seamlessly while providing reliable support whenever it's needed. If you ever have any questions or need assistance with your setup, I'm always here and happy to help :) Srivastav
very good service
Hi there And thank you for the lovely review! We're always there for our merchants and ready to help when they need it, If you ever need help, you can count on us! Cheers, Stephane
Was assisted by Sri to fix an issue, and it was resolved in less than 15 mins. Communication was clear, and precise. Excellent!
Thank you so much for the wonderful 5-star review! I’m really glad I could help resolve the issue quickly and get everything sorted in under 15 minutes. Clear communication and efficient troubleshooting are always my goal, so it’s great to know the experience was smooth and helpful. Zapiet – Pickup + Delivery is designed to keep your delivery and pickup operations running seamlessly, and I’m happy we could get everything back on track for your store. If you ever need any further assistance, I’m always here and happy to help. Srivastav
チャットGPTで日本語⇔英語対応しながらの対応でしたが、とても迅速にリモート対応していただき、問題解決と人通りのテスト結果報告まで完璧でした。とても頼れるサポートです。
Thank you so much for the amazing 5-star review! Your kind words truly mean a lot. I’m really glad I could help resolve the issue quickly and provide the level of support you deserved. It’s great to know that Zapiet – Pickup + Delivery is continuing to support your business and help keep your ordering process running smoothly. Providing fast, friendly, and reliable support is always our goal, so hearing that you couldn’t ask for better service is incredibly rewarding. If you ever need any further assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
Absolutely amazing support! Sri helped me diagnose cart integration issue between our Expanse theme and app widget.Response times were lightning fast and the communication was clear throughout
Thank you so much for the amazing 5-star review! I’m really glad I could help diagnose and resolve the cart integration issue between your Expanse theme and Zapiet. Troubleshooting theme and widget interactions can sometimes be tricky, so it’s great to know we were able to get to the root of the problem and keep everything working smoothly. Your kind words about the response time and communication truly mean a lot. If you ever need any further assistance with your cart, theme integration, delivery settings, or pickup configuration, I’m always here and happy to help. Srivastav
The initial process was frustrating, I take some blame due to my lack of sleep. The Zapiet team reached out, set up a zoom meeting and Stefane walked me through everything! Great support. I look forward to being able to offer delivery to all my customers through Zapiet!
Hi Paul, Thank you so much for not only writing this awesome review, but for giving us the opportunity to connect with you and help iron out the setup. If you ever have any questions or need a helping hand, you can count on our team! Cheers, Stephane
Veryu great customer support. thank you so much Nandita
Hello, Thank you so much for your wonderful review! We’re delighted to hear that you’ve had a positive experience with our app. If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. We’re always happy to help! Regards, Nandita
María with the support team was amazingly patient and assisted me with my issues over the course of an entire day. Very grateful for such great support to resolve issues with my site.
Hi there! Thank you so much for your kind words! It was truly a pleasure helping you work through those issues and ensuring everything was fully resolved. Should you ever need assistance in the future, please don't hesitate to reach out, we're always here and happy to help! All the best, María
Srivastav was very helpful
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m glad I could help. It’s great to know that Zapiet – Pickup + Delivery is supporting your store and helping provide a smooth experience for both you and your customers. If you ever need any assistance with your delivery, pickup, or store configuration, I’m always here and happy to help. Srivastav
Jessica did a great job clearing up my issues with minimal time and fuss. She was great to work with.
Hi Abbie, Thank you so much for your kind review! I'm really glad I could help clear up the issues you were experiencing by updating your locale files and customizing the wording on the Zapiet - Pickup + Delivery widget on your cart page. It was great to get everything working the way you wanted, and I'm happy I could make the process as quick and straightforward as possible. Thank you for choosing Zapiet - Pickup + Delivery. If you ever need any further assistance or would like to make additional customizations in the future, please don't hesitate to reach out. Warm regards, Jessica
merci
Hi there! Thank you very much for taking the time to leave us a review. I’m glad I could assist you with the checkout page issue with Zapiet - Pickup + Delivery app. If you ever need any help, please don’t hesitate to reach out to us anytime. Best regards Betty
Great for delivering to specific areas instead of 'as the crow flies' methods.
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words. I’m really glad I could help and provide the guidance you needed. Taking the time to understand each store’s unique setup and finding the right solution is always my goal, so it means a lot to hear that the support was helpful. It’s great to know Zapiet – Pickup + Delivery is supporting your business, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
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