Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,689
chart
#443
All reviews
Review RSS Feed
March 10, 2026
Quite tricky to make advance configurations if you're not tech savvy, but with the great team support it becomes much more easier. The basic configurations are pretty straightforward. And a beginning step by step procedure to get up and running is provided. Works pretty well for now.
Hi Seyi, Thank you for taking the time to share your feedback. I’m really glad to hear the setup guide helped you get up and running and that everything is working well for you so far. We know that achieving specific configurations with a new tool can sometimes feel a bit tricky at first, but that’s exactly what our support team is here for. We’re always happy to help and guide you whenever you need it. Thank you again for choosing Zapiet. Best, Genesis
March 2, 2026
Etwas lange dauert bis ein Support finden aber, super freundlich und top Beratung. Bis jetzt bin ich sehr Zufrieden und kann die APP weiter empfehlen.
Hi Dimitrios, Thank you very much for your thoughtful review. We appreciate your patience while waiting to connect with support, and we’re glad to hear that once you did, you found the team super friendly and received top-quality guidance. It’s great to know you’re very satisfied so far and would recommend our Zapiet ‑ Pickup + Delivery app. That truly means a lot to us. If you ever need anything, please feel free to reach out via chat or email at [email protected]. Warm regards, Srivastav
Feb. 22, 2026
App works but could be better. In-app chat support works but response time could be improved. We faced some issues that kept repeating itself even after several fixes. Support and development team (Rutvik) ended up fixing things on their side after being escalated. Happy to keep using the app for now.
Hello Icon, Thank you for your valuable feedback! I'm really glad I could assist you in resolving all your issues. Please don't hesitate to reach out anytime in the future. I'm always here to help! Regards, Rutvik
Feb. 4, 2026
Hi Martin, Thank you for taking the time to leave us a review! I'm glad we were able to assist you quickly when you needed a helping hand. If anything else comes up, don't hesitate to reach out! -Steph
Dec. 18, 2025
There was a bug in the app and it caused issues with our pickup/delivery options. I was on a live chat with Betty who found the problem and found a solution that works perfectly. Zapiet's support is great!
Hi Jaydyn! Thank you for your kind review! It was a pleasure helping you with the app today. Please don’t hesitate to reach out if you need any assistance in the future. Best regards Betty
Dec. 8, 2025
Had a great experience with Jessica. Wow, super fast and knew my issue.
Hi Jennifer, Thank you very much for taking the time to write a review, I really appreciate it! I'm happy to have been able to help and you know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Dec. 5, 2025
Great support, Sri made a custom plan with a feature that was missing, although i don't know how i feel about functions of a paused plan changing.
Thank you so much for your thoughtful review and kind words! I’m really glad I could create a custom plan for you and help add the feature you needed, it truly means a lot to hear that the support was helpful. I’d be more than happy to help make sure everything works exactly the way you expect. Thank you again for your trust and for sharing your honest experience! All the best, Sri
Dec. 1, 2025
un peu chère mais super bien et un service top et très rapide merci
Bonjour Laurent, Merci d'avoir pris le temps de nous laisser un commentaire. Il m'a fait plaisir de pouvoir vous aider aujourd'hui! N'hésitez pas à m'écrire à nouveau, si vous avez besoin d'aide avec quoique ce soit. Cordialement, Sandy
Nov. 19, 2025
Zapiet est une application très complète, offrant de nombreuses fonctionnalités et disponible en plusieurs langues, ce qui la rend très pratique à utiliser. Nous attendons encore les modifications concernant les tests des e-mails de récupération pour finaliser certains paramétrages. Mais leur service-client se rend disponible dès que vous avez des questions !
Thank you for the fantastic review. Your kindness means a lot and I am glad I could assist you. If anything else comes up, I am always here to help. Lui
Oct. 14, 2025
Hi Ricardo, Thanks for your review, if you need any assistance in the future do no hesitate in letting us know! All the best, María
Sept. 25, 2025
the people who are on staff to help walk through issues are great to work with
Hello Kia, We appreciate your thoughtful feedback. It truly means a lot to us, and we’re glad we could meet your expectations. Feel free to contact us anytime you need assistance. Regards, Rutvik
July 8, 2025
Some issues with app working properly. Customer service did route us through the system and got it resolved, but took a little time. Thanks so much Jessica!
Hi Cameron & Cleigh, Thank you for taking the time to leave a review, I really appreciate it! I'm really glad that we were able to get a fix in place for your email notifications within our Zapiet ‑ Pickup + Delivery app. If you have any questions or need any further assistance, you know where to reach us :) Warm regards, Jessica
Oct. 23, 2024
Hey, Matt! Appreciate you for taking the time to leave us a review. It made our day! Hit us up anytime! We are always here to help. Have a great day! Laura
July 16, 2024
Works pretty well and the support team are helpful
Thank you so much for your kind words! Should you need any assistance in the future do not hesitate to reach back, we are always happy to help! Best, María
April 5, 2024
Will always enjoy working with Zapiet vs Bold Subscriptions! Hands down. Jessica was a great help and worked quickly. Thanks again.
Hi April, Thank you very much for taking the time to leave a review! It was my pleasure helping and getting your pickup & local delivery set up within our Zapiet - Pickup + Delivery app so the correct rate appears at checkout for your customer's! If you have any questions or need any assistance, please do let us know. All the best, Jessica
March 25, 2024
Hi Madeline, Thank you for taking the time to review our Zapiet - Pickup + Delivery app! It was nice chatting with you and getting our app up-to-date and also disabling the auto-select method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 8, 2024
Great, quick service. Very detailed, solved it right away including custom code.
Hello Jordan, Thank you so much for taking the time to leave us this review It has been a pleasure to work on your store and to configure your Shopify settings to use our Zapiet - Pickup + Delivery app to its best. All the best, Sandy
Dec. 17, 2023
Works quite well.
Hi, Thank you for taking the time to leave a review! We really appreciate it :) Best wishes, Bogi Assistant Support Manager - Zapiet
March 1, 2023
Excellent service à la clientèle! Très rapide et efficace pour régler les problèmes. Bonne accompagnement dans toutes les fonctionnalités possibles. Je recommande.
Bonjour Sarah, Ce fut un plaisir de vous aider avec les différentes fonctions de notre application ; obtenir notre widget sur votre site, supprimer un code/app en conflit, les notifications par courriel, etc. Si vous avez d'autres questions, n'hésitez pas à envoyer un message. Merci, Jessica
Nov. 24, 2022
Best thing about this app is the support. These guys want you to be successfull and care about the customer. Pre sales, they listened to every question I had and walked me trough my product integration. Clean app. Easy to use. Gets the job done and was developed well.
Hi there, Thank you for such a great review! Our team takes pride in our work and genuinely wants all of our customers to succeed! We are glad you got the support needed and that we managed to guide you through with your product integration with our Store Pickup + Delivery app. Please reach out to us if you require further assistance in future! Kindest regards, Krystabel