All reviews

Rating Breakdown

  • 5
    92% (1,485 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 13, 2026

Using app

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Total reviews

2

Average rating

5.0

Developer Reply

Hi Ryan, It was a pleasure chatting with you and getting you all sorted!!! Thank you very much for the review and if you have any questions or need any further assistance, please do not hesitate to reach out. Kind regards, Jessica

5 / 5 Share

Feb. 13, 2026

el chaval Srivastav, un maquina, super atento

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I truly appreciate your kind words and I’m really glad I could help. It means a lot to know you had a positive experience. If you ever need anything again, I’m always here and happy to assist. Srivastav

5 / 5 Share

Feb. 13, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jeanette

5 / 5 Share

Feb. 12, 2026

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Wan! Thank you for taking the time to leave a review! I’m glad I could help resolve the issues you had with the app. If there’s anything else you need, don’t hesitate to reach out. Best regards, Betty

5 / 5 Share

Feb. 11, 2026

The app works beautifully and looks great. Customer support is incredibly responsive and consistently helpful. It’s easy to use, highly customizable, and flexible enough to roll out across all of my clients. This has become a core tool for me. :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We truly appreciate you taking the time to share that. It really means a lot. If there’s ever anything else you need, even something small, we’re always here to help. Warm regards, Rutvik

5 / 5 Share

Feb. 11, 2026

Excellent customer support!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Leslie, Thank you so much for this incredible review. It truly means a lot to us and really made our day. Please keep trusting us, and we promise to continue delivering the same level of support for you in the future as well. We’re always here whenever you need us. Best regards, Nandita

5 / 5 Share

Feb. 10, 2026

Pavlo helped me resolve a billing issue that I had quickly and professionally. Thank you so much for your help and for the great app!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your review and kind words! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Pavlo

5 / 5 Share

Feb. 10, 2026

Stephane is great with support highly reccomend

Store

Aayka

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi team, Thanks for the lovely review! It was a true pleasure working with you on our live screenshare session to help iron out pass issues which then allowed us to finalize setting our app. Anytime you need help, you can count on this level of support from us! -Steph

5 / 5 Share

Feb. 9, 2026

this is a very complete app with super fast response time to help with problems and an extensive knowledge base that is easily accessible as you looking to get started and along the way to getting up and running Oak Bay Seafood Gregg

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gregg! Thank you for taking the time to leave this lovely review. Should you nee anything else down the road do not hesitate in reaching out. We are always happy to help! All the best, María

5 / 5 Share

Feb. 9, 2026

This app does exactly what it promises. The front-end display looks clean, clear, and professional, which is a big plus for customers. What really stood out for me was the support. We accidentally broke something on our end, reached out, and got help almost immediately. They even logged into our store and fixed it for us — the whole thing took under 30 minutes. The chatbot is actually useful for quick issues too, and when the problem was more technical, a developer jumped in right away. Overall: solid app, great UI, and genuinely impressive support.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the detailed and thoughtful review! I’m really glad to hear the app is delivering what you expect and that the front-end experience has been a plus for your customers. We truly appreciate you taking the time to share your experience. Thanks again for choosing Zapiet – Pickup + Delivery, and we’re always here if you need anything further! Warm regards, Srivastav

5 / 5 Share

Feb. 9, 2026

great communication fast response!

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for taking the time to leave us a review! Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Feb. 8, 2026

Betty has been great help. Zapiet's support is reliable and I highly recommend

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rujin! Thanks for taking the time to leave a review! Your feedback made our day! Feel free to reach out anytime you need a hand! Best regards Betty

5 / 5 Share

Feb. 7, 2026

Incredible support & service!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a 5 star review, I really appreciate it! If you have any questions or need any further assistance, please do not hesitate to reach out. Kind regards, Nandita

5 / 5 Share

Feb. 5, 2026

went abive and beyond to help me with the final outcome. my shop and cart all integrates nicely and does what I need it to do. Thank you so much!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad to hear that everything is now working smoothly and that your shop and cart are fully integrated to meet your needs. It means a lot to know the support made a positive difference. If you ever need anything further, I’m always here and happy to help. Srivastav

5 / 5 Share

Feb. 4, 2026

We had a problem with placing orders in our store today, but Jessica was able to quickly fix the problem. She saved my day!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Melinda, Thank you so much for your kind words! I’m really glad I could quickly get things sorted and help get your store back on track. It was a pleasure assisting you, and I’m happy to hear everything was resolved smoothly. If you need anything else or have questions in the future, please don’t hesitate to reach out. Warm regards, Jessica

5 / 5 Share

Feb. 4, 2026

Jessica from the support team is very helpful and was able to fix some things I needed in my store. Zapiet is great!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Genevieve, Thank you so much for taking the time to leave such a lovely review, I truly appreciate it! It was a pleasure chatting with you and helping you set up your product date restrictions in our Zapiet - Pickup + Delivery app, especially with such a busy period coming up for you and your store. If you have any questions or need further assistance, you know where to find us. We’re always happy to help! Warm regards, Jessica

5 / 5 Share

Feb. 4, 2026

Great customer support

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the 5 star review, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Allan

5 / 5 Share

Feb. 4, 2026

Jessica was wonderful. She walked me thru everything she was doing and kept me in the loop while figuring out my issue. She was able to successfully resolve my issue & I would absolutely work with her again!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Heather, Thank you so much for the wonderful review! I’m really glad I could walk you through everything and keep you in the loop while we worked through the issue together. It was a pleasure assisting you with our Zapiet ‑ Pickup + Delivery app, and I’m happy to hear everything was successfully resolved. I’d absolutely be happy to work with you again anytime you need support. Warm regards, Jessica

5 / 5 Share

Feb. 4, 2026

Support hat sehr schnell reagiert und Lösung gefunden.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the review! It was a pleasure chatting with you and getting our widget placement adjusted to make the customer experience better and allow for a smoother experience for you customers. -Steph

5 / 5 Share

Feb. 12, 2026

Sandy was incredibly attentive, friendly, knowledgeable & patient in helping me solve my issues & answer my questions. The app is great - I'm still exploring the full features, but the customer service i can definitely say is excellent.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Nicole, It was a pleasure assisting you with setting up our Zapiet - Pickup + Delivery app! Please don’t hesitate to reach out if you have any more questions or need further help along the way :) All the best, Sandy