Zapiet ‑ Pickup + Delivery
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers highlighted the quick response times, efficiency, and effectiveness of the support staff, mentioning specific team members like Jessica, Srivastav, Betty, and Sandy for their outstanding assistance. Customers appreciated the clear communication, problem-solving skills, and patience exhibited by the support team. The app was also commended for its functionality in managing delivery and pickup services for online stores. However, there were a few instances where users faced initial setup challenges or experienced delays in resolving issues, leading to some frustration.
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Genesis was a wonderful help today and corrected our problem quickly Thank you!!
Both Sandy and Pavlo were super helpful and actually did all the backend fixes for me which made my life so much easier. Thanks guys, really appreciate it.
Spoke with a support rep (Stephane) to figure out how to add a feature to my store, and not only did he help with my concern, but he fixed another error I wasn't aware of. Very helpful and quick!
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