Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping

Developer

Rating

4.9

feedback

1,712

Reviews

chart

#495

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    31%
  • More than a year
    42%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, with users praising the fast and efficient customer support provided by the team. Customers appreciate the quick responses, professionalism, and patience of the support representatives, mentioning specific names like SALAJ, Zapiet, Jessica, Srivastav, and Betty. The app itself is described as useful for managing local delivery, pickup options, and shipping configurations. Users highlight the app's functionality and the helpfulness of the support team in resolving issues and guiding them through setup processes. However, there are a few mentions of challenges in configuring advanced settings for delivery rates and a learning curve for complex setups.

Highlights

Positive customer support experience
Efficient app functionality
Challenges in advanced configuration settings
Professional and patient support representatives
Useful for managing local delivery and pickup options

Rating Breakdown

  • 5
    93% (1,595 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    2% (42 ratings)

Reviews with Text

  • 91% (1,552)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2026

Nandita was super quick and helpful!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2026

Works great for what I need. Appreciate mostly that the support team always provides responsive and efficient service.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2026

Using app

--

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jessica, Thank you so much for the 5-star review! I’m glad I could assist you during the app configuration. We were able to fix the pickup setup. If you need any further help, feel free to reach out anytime! Warm Regards, Salaj

5 / 5 Share

April 14, 2026

Excellent support; very helpful while configuring the app

Using app

--

Total reviews

3

Average rating

4.7

Developer Reply

Hi Ivan Thank you so much for the 5-star review! I’m glad I could assist you during the app configuration. We were able to fix the pickup setup and also add the rates for local delivery. If you need any further help, feel free to reach out anytime! Warm Regards, Salaj

5 / 5 Share

April 14, 2026

Muy rapidos y efectivos!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hola Claudia, ¡Muchísimas gracias por tus amables palabras y por la reseña de 5 estrellas! Me alegra mucho haber podido ayudarte a configurar tus tarifas de retiro (pickup rates) y el widget del carrito. Fue un gusto asegurar que todo esté funcionando de manera efectiva para tu pastelería. Si necesitas ayuda con cualquier otra cosa en el futuro, aquí estaré para apoyarte. ¡Mucho éxito con tus ventas! Genesis

All reviews

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