Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Zapiet - Pickup + Delivery date picker calendar for Shopify...

Developer

Rating

4.8

feedback

1,370

Reviews

chart

#10,221

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    14%
  • Less than a year
    42%
  • More than a year
    39%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with most users praising the app's functionality and the excellent customer service provided by the support team. Users appreciate how the app simplifies the process of managing delivery and pickup options, especially for businesses with multiple locations. The central inventory feature is particularly praised for its effectiveness in coordinating farmers market pickup options. The customer service team is described as helpful, friendly, and knowledgeable, with many specific mentions of support representatives who went above and beyond to assist users. The app is also commended for its ease of use and quick setup. However, there are a few negative reviews that mention issues with the app's pricing, glitches, and the initial interactions with the chatbot-based customer support.

Highlights

Functionality
Customer service
Central inventory
Ease of use
Pricing

Rating Breakdown

  • 5
    87% (1,195 ratings)
  • 4
    6% (76 ratings)
  • 3
    1% (16 ratings)
  • 2
    1% (16 ratings)
  • 1
    5% (66 ratings)

All reviews

5 / 5 Share

Feb. 28, 2024

Beim Installieren und Einstellen der App gab es für mich ein paar kleine Hürden. Der Support hat jedoch sofort geholfen und alles sehr kompetent erklärt und eingestellt. Endlich kann ich Versand und Local-Pickup in Abhängigkeit von Produkten anbieten. Grossartig!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2024

We've been using Zapiet for our complex delivery needs and are thoroughly content. It's significantly streamlined our operations, adapting seamlessly to various requirements with remarkable flexibility and efficiency. What sets Zapiet apart, beyond its technical prowess, is the exceptional support team. Responsive, helpful, and genuinely committed. In a nutshell, Zapiet has not just met but exceeded our expectations, proving to be an invaluable asset for enhancing our delivery services and customer satisfaction. Highly recommended for any business looking for a reliable and adaptable delivery solution.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 26, 2024

Great and super helpful!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rollo! Thank you SO much for this review. ✨ It is always our pleasure to help you. ❤️ J Barjum

5 / 5 Share

Feb. 23, 2024

This program is a life saver and has tons of flexibility. Their customer service is top notch and very helpful, if afterhours. Pavlo is who I worked with and he saved the day!!! Great team and program!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi Robert, It was wonderful to read your review! I am pleased to know that my help has been greatly appreciated. I wish you much success with your stores. Be confident that you can contact us any time! Warm regards, Pavlo

5 / 5 Share

Feb. 20, 2024

Stephane provided great customer service and support to fix our issue.

Using app

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Total reviews

1

Average rating

5.0

Developer Reply

Hi Lenora, Thank you for taking the time to write such a kind review! I'm glad that I was able to to help you with our Zapiet - Pickup + Delivery app and Bold subscriptions. And if anything else comes up, don't hesitate to reach out :) Stephane

All reviews

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