Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping

Developer

Rating

4.9

feedback

1,739

Reviews

chart

#598

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    31%
  • More than a year
    42%

Reviews Summary

The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the quick response times, efficiency in issue resolution, and professionalism of the support staff, with specific mentions of team members like Genesis, Srivastav, Betty, Jessica, and Salaj. The app itself is commended for its functionality in managing local delivery and pickup options, although some users found the setup process challenging, especially for advanced configurations. Despite this, the support team's guidance and assistance were instrumental in overcoming any difficulties.

Highlights

Exceptional customer support and quick response times
Efficient issue resolution and professionalism
Challenges in app setup and configuration
Positive feedback on app functionality for managing local delivery and pickup options
Specific mentions of helpful team members like Genesis, Srivastav, Betty, Jessica, and Salaj

Rating Breakdown

  • 5
    93% (1,620 ratings)
  • 4
    3% (58 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,570)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 9, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I truly appreciate your support and I’m glad to hear you’re enjoying Zapiet – Pickup + Delivery. It’s designed to make managing local delivery and pickup options simple, flexible, and reliable for your business. If you ever need any assistance with your setup, configurations, or delivery options, I’m always here and happy to help. Srivastav

5 / 5 Share

May 9, 2026

Fantastic app and even better support! The customer service is extremely efficient and helped us get everything running smoothly. A huge thank you to Srivastav for the excellent, professional assistance. Highly recommend for any Shopify store!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! I truly appreciate your kind words and I’m really glad I could help get everything running smoothly for your store. It’s great to know Zapiet – Pickup + Delivery is supporting your business with flexible and reliable local delivery and pickup management. Your feedback means a lot, and I’m especially grateful for your recognition of the support experience. If you ever need any further assistance with your setup, delivery options, or store configuration, I’m always here and happy to help. Srivastav

5 / 5 Share

May 9, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a 5-star review, it's much appreciated. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita

5 / 5 Share

May 8, 2026

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Kaela, Seeing a 5-star review from Boards by Kae absolutely made my day! I know how much heart goes into every board you create, and it's a privilege to provide the tools that help get them into your customers' hands. Thank you for choosing Zapiet - Pickup + Delivery and for taking a moment out of your busy schedule to share the love. We’re rooting for your continued growth and success! Best, Genesis

5 / 5 Share

May 7, 2026

Srivastav was absolutely amazing. Took the mess I gave him and fixed it to work perfectly. Thank you so much for the great support!

Using app

About 8 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad I could help get everything sorted out and working perfectly for your store. It’s great to know Zapiet – Pickup + Delivery is now running smoothly and supporting your setup the way you need it to. Your kind words truly mean a lot, and I’m always happy to help whenever you need assistance with your delivery, pickup, or store configuration. Srivastav

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more