Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,751
chart
#706
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
6%
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Less than a month
21%
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Less than a year
31%
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More than a year
42%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, highlighting the exceptional customer support provided by the team. Customers consistently praise the quick response times, efficiency in issue resolution, and professionalism of the support staff, with specific mentions of team members like Genesis, Srivastav, Betty, Jessica, and Salaj. The app itself is commended for its functionality in managing local delivery and pickup options, although some users found the setup process challenging, especially for advanced configurations. Despite this, the support team's guidance and assistance were instrumental in overcoming any difficulties.
Highlights
Review RSS Feed
All reviews
May 24, 2026
Zapiet - Pickup + Delivery Customer Service Rep Srivastav Was Gave Us OMG 10/10 Customer Service In Solving An Ongoing Issue We Had With Our Shopify Shipping Rules. Thanks Again Srivastav And Have A Great Day
Hi Tamara, Thank you so much for your very kind words and for taking the time to leave such a lovely review! I'm so pleased to have helped and get your shipping rules sorted. If you have any other questions down the road, please do not hesitate to send a message. Cheers, Srivastav
May 23, 2026
Hi Pamela, Thank you very much for the lovely review! It was our pleasure helping you with the delivery validator layout making fit nicely on your theme. If you ever have any questions, you can count on us to be there for you! Warm regards, Rutvik
May 22, 2026
Thank you so much for the wonderful review. I’m really glad I could help investigate the issue for Darwin’s, and we truly appreciate your patience and collaboration throughout the process. Kind regards, Veronica
May 21, 2026
Great customer service!
I’m so glad I could help, Sasha! I’m happy we were able to narrow down the pickup issue and point you in the right direction for the storefront setup at FLWR FARM. We truly appreciate your trust in Zapiet. Providing a smooth and positive experience is always our top priority, so your kind review really means a lot. Warm Regards, Veronica
May 21, 2026
Hi there Thank you so much for taking the time to leave a review. It was my pleasure helping you configure the conditional activation in Zapiet - Pickup + Delivery correctly. If you ever need a hand with anything else please feel free to reach out anytime. Best regards Betty
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