Zapiet ‑ Pickup + Delivery

The reviews for this Shopify App are overwhelmingly positive, with customers praising the exceptional customer service and support provided by the team. Many users highlighted the quick response times, helpfulness, and efficiency of the support staff, mentioning specific names like Billy, Betty, Srivastav, Jessica, and others who went above and beyond to resolve issues. Customers appreciated the patience, professionalism, and dedication of the support team in addressing their concerns and providing solutions. The app itself was also commended for its functionality, ease of use, and effectiveness in improving the overall user experience on Shopify stores. However, there was one negative review that criticized the refund policy and customer service for not accommodating a refund request after a store migration, leading to disappointment and regret in choosing the service.