Zapiet ‑ Pickup + Delivery
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer service and quick response times. Many customers highlighted the helpfulness and professionalism of the support team, mentioning specific representatives like Sandy, Jessica, and Billy who went above and beyond to resolve issues efficiently. The app's ability to address complex problems and provide clear solutions was also appreciated. However, there was one negative review regarding a disappointing refund policy and lack of live support for the user's issues.
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Joe was very fast with this approach to find the solution we were facing online and the clientes were not able to purchase. Thank you
Joe (human!) was fantastic! After a very frustrating few hours trying to resolve my Shopify checkout issues, he quickly understood the problem and worked through everything with patience and expertise. He was friendly, reassuring and incredibly helpful. Thank you, Joe!
Joe was efficient and helpful, appreciate the option to communicate with a real person if needed.
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