Zapiet ‑ Pickup + Delivery

Hi Abhishek, Thank you so much for your kind words and for taking the time to share your experience. It truly means a lot. I’m really glad I could help and that everything was resolved smoothly for you. If you ever need anything further with the Zapiet - Pickup + Delivery app, please don’t hesitate to reach out. Best regards, Betty

Hi, Thank you so much for taking the time to share such a lovely review. We truly appreciate your feedback! Our team is dedicated to helping merchants succeed, and we are always here to support you 24/7. Your success is our top priority. Best wishes, Rutvik

Hi Akeda, Thank you very much for taking the time to leave a review, it's really appreciated. I'm so pleased that now when your customer's choose local delivery on the cart page; the correct wording appears at checkout and the same for pickup which now also includes the auto-population of your store's address (: Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica

Thank you for taking the time to share this and for being with us for over 3 years. I am really sorry to hear about your experience over the past few days, especially with such an important period like Mother’s Day approaching. What you described is not the level of reliability or support we aim to provide, and I completely understand how frustrating it must have been to run into multiple issues in a row, particularly when they impacted your ability to accept orders. From what you outlined, it sounds like a series of configuration or syncing issues may have occurred. While resets can sometimes resolve a specific problem, we should absolutely be ensuring that everything is fully tested afterward so that new issues are not introduced. The delay in our response time is also not what you should expect from us, and I am very sorry for that. I have also escalated this to our development team to take a further look into what may have caused these issues and to help prevent this from happening again. We will be reaching out very soon once our development team has had a chance to investigate further and review everything thoroughly. Thank you again for your honest feedback. It truly helps us improve. Jessica

Hi Ashley, Thank you so much for your amazing feedback! It means a lot to our team. I am very happy I had the chance to assist you with your email notifications configuration. Please reach out if you need any more help in the future. We are always here for you! Regards, Nandita

Hi Mandy, Thank you so much for the glowing 5-star review! We’re doing a little happy dance over here at the news that Farmer Jack’s Market is getting exactly what it needs from the app. It was a total pleasure helping you fine-tune those prepopulate fields and orders options, we know how much of a difference those "behind-the-scenes" details make in keeping a busy market running smoothly. We’re always here in your corner whenever you need a quick hand or a technical tweak. Wishing you and the market continued success! Cheers, Genesis

Bonjour Pascal, Merci beaucoup pour vos aimables commentaires. Je suis ravie d’avoir pu vous aider à configurer correctement toutes les coordonnées de latitude et de longitude dans notre application Zapiet - Pickup + Delivery, afin que vos emplacements s’affichent désormais sur la carte sur la page du panier. C’est un plaisir de savoir que cela facilitera la tâche de vos clients pour trouver le bon point de retrait et récupérer leurs douceurs sans confusion. Si vous avez besoin d’autre chose, n’hésitez pas à nous contacter. Bien à vous, Jessica

Hi Rui! Thank you very much for your kind review! It was a real pleasure to assist you in resolving the error message you encountered with the Zapiet - Pickup + Delivery app. I’m glad we were able to get everything up and running quickly. If you ever need any help, please don’t hesitate to reach out! Best regards, Betty

Hi Ivan Thank you so much for the 5-star review! I’m glad I could assist you during the app configuration. We were able to fix the pickup setup and also add the rates for local delivery. If you need any further help, feel free to reach out anytime! Warm Regards, Salaj

Hola Claudia, ¡Muchísimas gracias por tus amables palabras y por la reseña de 5 estrellas! Me alegra mucho haber podido ayudarte a configurar tus tarifas de retiro (pickup rates) y el widget del carrito. Fue un gusto asegurar que todo esté funcionando de manera efectiva para tu pastelería. Si necesitas ayuda con cualquier otra cosa en el futuro, aquí estaré para apoyarte. ¡Mucho éxito con tus ventas! Genesis

Hi Kevin! Thank you so much for your wonderful review! I’m glad I could assist with setting up your rates, product-specific preparation times, and restrictions. If you ever need any further help, feel free to reach out anytime. Best regards Betty

Thank you so much for the wonderful 5-star review! I’m really glad I could help resolve the urgent issues quickly and support you through email with fast responses. It’s great to know Zapiet – Pickup + Delivery is now working smoothly again and continuing to support your store’s delivery and pickup needs reliably. Your kind words truly mean a lot, and if you ever need any further assistance with your setup or store configuration, I’m always here and happy to help. Srivastav

Hello Amit, Thank you so much for your review, it truly means a lot to us. We’re really glad we could help and make your experience a good one. If you ever need anything again, we’re always here for you. Regards, Nandita

Hi Vivian, Thank you so much for taking the time to leave such a nice review! I’m really glad we were able to quickly resolve your issue with the product date restrictions feature in our Zapiet - Pickup + Delivery app. If you have any questions or need further assistance, please don’t hesitate to reach out. Warm regards, Jessica

Hi Michala, Thanks a ton for your lovely review, it really means a lot to us. I’m glad I could get the delivery date issue sorted for you, and I truly appreciate your patience. Always here if you need anything! Best regards, Rutvik

Hi Lydia, Thank you for your kind review. We truly appreciate your support. I hope everything is now working well for both pickup and delivery. It was a pleasure helping you set things up. Feel free to reach out anytime; we’re always here for you. Best regards, Rutvik

Hi there, Thank you very much for your 5-star review! I’m really glad I could help resolve the issues related to pickup, delivery, the cart drawer, and the conflicting app on the cart page, and everything is working properly on your store. It truly means a lot! If you ever need any further assistance, please feel free to reach out. I’ll be happy to help. Warm Regards, Salaj

Hi Sam, The issue you were facing with pickup being disabled has been fixed. Everything should be working smoothly for you going forward. Thank you as well for your 5‑star review. We truly appreciate your support and feedback. Warm regards, Salaj

Thank you so much for your kind words! 😊 I am thrilled I could resolve the issue and get everything working smoothly for you. We are always here to help make your pickup and delivery experience as seamless as possible. Kindest regards, Klaudia

Hi Eric, Thanks for the shout-out! I’m really happy I could help get those shipping rates squared away for you. It was a pleasure working with you, and I wish you and the team at NINI and LOLI nothing but the best. Warmly, Genesis