Zapiet ‑ Pickup + Delivery
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Was assisted by Sri to fix an issue, and it was resolved in less than 15 mins. Communication was clear, and precise. Excellent!
チャットGPTで日本語⇔英語対応しながらの対応でしたが、とても迅速にリモート対応していただき、問題解決と人通りのテスト結果報告まで完璧でした。とても頼れるサポートです。
Absolutely amazing support! Sri helped me diagnose cart integration issue between our Expanse theme and app widget.Response times were lightning fast and the communication was clear throughout
The initial process was frustrating, I take some blame due to my lack of sleep. The Zapiet team reached out, set up a zoom meeting and Stefane walked me through everything! Great support. I look forward to being able to offer delivery to all my customers through Zapiet!
Veryu great customer support. thank you so much Nandita
María with the support team was amazingly patient and assisted me with my issues over the course of an entire day. Very grateful for such great support to resolve issues with my site.
Jessica did a great job clearing up my issues with minimal time and fuss. She was great to work with.
Great for delivering to specific areas instead of 'as the crow flies' methods.
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words. I’m really glad I could help and provide the guidance you needed. Taking the time to understand each store’s unique setup and finding the right solution is always my goal, so it means a lot to hear that the support was helpful. It’s great to know Zapiet – Pickup + Delivery is supporting your business, and if you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
Rutvik accessed and solved my problem in less than 40mins whereby it took me 2 hours to try solving it with both Shopify and Zapiet AI but still to no avail. Thank you, Rutvik!
Hello Kelly, Thank you for your valuable feedback! We’re delighted to hear that your Google API issue has been resolved. If you ever need any assistance in the future, please don’t hesitate to reach out. We’re always happy to help. Kind regards, Rutvik
Srivastav's support is amazing! Manages to solve my frustrating issue
Thank you so much for the wonderful 5-star review! I’m really glad I could help resolve the issue and turn a frustrating situation into a positive outcome. It’s great to know Zapiet – Pickup + Delivery is now working smoothly for your store and supporting the experience you want for your customers. Your kind words truly mean a lot, and if you ever need any further assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
Easy to use app. Straight forward. I had some issues with my theme not displaying the widget but Nandita was very friendly and helped me right away and we had the issue fixed in no time.
Hello, Thank you for sharing your experience! We’re glad you found the app easy to use. Providing fast, friendly, and effective support is our priority, so it’s wonderful to know we resolve everything for you. Feel free to reach out anytime in the future. Regards, Nandita
Good experience so far
Hello Arbaz, Thank you for your wonderful review! We’re delighted to hear the app is helping streamline your pickup and delivery operations. We're always here to assist whenever you need us, and we truly appreciate your support. Regards, Rutvik
I've had a great experience with Zapiet – Pickup + Delivery, and a big reason for that is the outstanding support I received from Stephane Fattizzo. He was incredibly patient, knowledgeable, and took the time to answer all of my questions thoroughly. I was feeling overwhelmed trying to configure my store's pickup and delivery settings, but Stephane guided me through everything step by step and made the process much easier to understand. His support took a lot of stress off my plate and gave me confidence that everything was set up correctly. Thank you, Stephane, for going above and beyond!
Hi there and thank you for the lovely review! Working with you to setup our Zapiet - Pickup + Delivery app was a true pleasure. I'm glad I was able to offer a bit more insight into why things worked the way they do. And should any new questions arise, we'll be there to help for those too! Cheers, Stephane
Jessica is the best, the support is unbelievable.
Thank you so much for your kind words and for taking the time to leave a review! I'm delighted to hear that I was able to help get your rates configured correctly and your checkout working as expected. It was a pleasure assisting you, and I'm glad we could get everything sorted out. Thank you for choosing Zapiet - Pickup + Delivery. If you ever need any further assistance or have any questions, please feel free to reach out. Warm regards, Jessica
Hi there! Thank you so much for taking the time to leave us a review. It was a pleasure helping you resolve the subscription issue with the Zapiet - Pickup + Delivery app. If you ever need a hand or have any questions, please don’t hesitate to reach out. I’m always happy to help! Best regards Betty
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