Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.9
feedback
1,508
chart
#371
All reviews
Review RSS Feed
Dec. 13, 2025
Amazing support as always, I've had Zapiet on my website for about 5 years now and not only the app works great but their support is always on point whenever there is any issue, even on weekends!
Dec. 12, 2025
RUTVIK 5 stars
Hello Jakob, Thank you so much for the 5-star review! I really appreciate you taking the time to share your feedback. I’m glad I could help, and if you ever need any assistance in the future, please don’t hesitate to reach out. I’m always happy to help Best Regards, Rutvik
Dec. 12, 2025
Hello Saxon, Thank you so much for the 5-star review! I really loved chatting with you, and I’m super glad I could get your pickup issue sorted. If you ever need anything, just ping us on chat anytime; we’re always around and happy to help. All the best, Nandita
Dec. 11, 2025
Jessica provided excellent support. Her "stick-to-it-ness" and knowledge of the app helped us solve a difficult problem and stop a series of fraudulent attacks on our site.
Thank you very much Jim for your kind words and for taking the time to leave a review, I really appreciate it! You know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Dec. 11, 2025
Zapiet support is wonderful. We worked with Maria Nandita, Klaudia Diego, and all of them were super knowledgeable, empathetic and helpful. Thank you, team!
Hi Esin, Thanks a ton for dropping this awesome review; it seriously made my day! So glad I could help you out with your product page widget. If you ever need anything else, just give me a shout. I’m always here and happy to help. Regards, Nandita
Dec. 10, 2025
Jeanette has been a huge help with all the hiccups that come along with launching a store front! We are so appreciative for her support and calmness.
Thank you so much for your kind words! I’m really glad I’ve been able to support you through the launch. Your patience and collaboration made everything so much easier. I’m always here if you need anything as you continue refining your store.
Dec. 10, 2025
Thank you so much for your 5-star review. I’m glad I could help! We always look forward to assisting our merchants whenever they need support. Wishing you all the best! Allan
Dec. 10, 2025
Hello, Thanks a bunch for dropping that 5-star review. It seriously means a lot! Your support keeps us pumped to deliver the best experience every time. If you ever need anything else, just give us a shout! Regards, Nandita
Dec. 10, 2025
Hello, Thank you so much for taking the time to leave us such a lovely review. It was a real pleasure working with you, and I’m always here if you ever need a hand with anything. Best, Rutvik
Dec. 9, 2025
Ich bin sehr zufrieden mit dem Support von Pavlo. Schnelle Reaktionszeit und mein Anliegen wurden zu meiner vollsten Zufriedenheit erledigt. Vielen Dank!
Hallo, Vielen Dank für Ihre tolle Rückmeldung! Es freut mich sehr zu hören, dass Sie mit meiner Unterstützung zufrieden waren. Es war mir eine Freude, Ihnen zu helfen! Wenn Sie künftig noch Fragen haben oder Hilfe benötigen, sind wir jederzeit gerne für Sie da. Beste Grüße Pavlo
Dec. 9, 2025
very quick response and fixed the issue behind the scene
Thank you so much for the wonderful review! I’m really happy to hear that the issue was resolved quickly and smoothly behind the scenes. It’s always my goal to make things as easy as possible for you, and your kind words truly mean a lot. If you ever need anything again , I’m always here and happy to help. Thanks again for taking the time to share your experience! Sri
Dec. 9, 2025
Jayne on support helped me out greatly, she deserves to be rewarded!
Hi Levi Thank you so much for your kind review it is really appreciated. Glad I could help you get your preparation times sorted & that it made sense! If you need anything else, you know where to find us! Jayne
Dec. 8, 2025
Had a great experience with Jessica. Wow, super fast and knew my issue.
Hi Jennifer, Thank you very much for taking the time to write a review, I really appreciate it! I'm happy to have been able to help and you know where to reach us if you have any questions or need any further assistance. Warm regards, Jessica
Dec. 8, 2025
Jessica with the support team is very helpful and extremely quick to troubleshoot/solve problems.
Hi Bergen, So nice of you to leave such a lovely review, I really appreciate it! It was really great chatting and getting your product date restrictions updated, along with collection tags and a few other things within our Zapiet ‑ Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Cheers, Jessica
Dec. 8, 2025
Reactive and efficient, thanks! (The design of the app though isn't ;) I should be able to find a disable option by myself, it shouldn't be hidden at the end of the settings), to pass on to the product/design team :) )
Thank you so much for the wonderful 5-star rating, Romane. Your kind words mean a lot and I am happy I could assist you. If you need anything else, feel free to reach out anytime. Lui
Dec. 8, 2025
Super goede ervaring!
Thank you, Marco, for the amazing 5-star review. I truly appreciate your support and I am glad everything worked out well for you. If you ever need any more help, I am always here. Lui
Dec. 7, 2025
Support team are very helpful and happy to assist no matter how small or large.
Hello Danni, Thank you for the amazing 5-star review! It truly means a lot. If you have any questions or need assistance, please don't hesitate to reach out at any time. Regards, Nandita
Dec. 5, 2025
Great support, Sri made a custom plan with a feature that was missing, although i don't know how i feel about functions of a paused plan changing.
Thank you so much for your thoughtful review and kind words! I’m really glad I could create a custom plan for you and help add the feature you needed, it truly means a lot to hear that the support was helpful. I’d be more than happy to help make sure everything works exactly the way you expect. Thank you again for your trust and for sharing your honest experience! All the best, Sri
Dec. 5, 2025
Hi Nathan, It was great chatting and I'm glad that all of our rates are now up and working in our Zapiet ‑ Pickup + Delivery app for you and your store! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica