BLV Peru review for Zapiet ‑ Pickup + Delivery
May 15, 2024
I really needed this app to work. I thought it was working for months, but recently learned it wasn't. I spent hours trying to get it to format correctly but nothing would work. Reached out to support. It took a long time for them to respond and in the end they suggested that I turn off the Shopify Delivery & Pickup options, but that still didn't work.
Thank you for your feedback, and we sincerely apologize for any inconvenience you’ve experienced. We understand how crucial it is for the app to function correctly, and we're sorry to hear about the difficulties you faced. We want to assure you that your ticket was escalated, and our team responded within two hours with a solution on a duplicate theme. It seems there may have been some confusion. To ensure everything is set up correctly, we would like to offer you a setup call. Our support team will guide you through the process and verify that the app is configured to meet your needs. Thank you for your patience and understanding. -Klaudia
